Under Customer Carry-In or Mail-In Service, your product will be repaired or
exchanged at a designated service center, with delivery or shipping arranged
by you. You are responsible to deliver or mail, as your Service Provider
specifies, (prepaid unless specified otherwise) the product suitably packaged to
a designated location. After the product has been repaired or exchanged, it will
be made available for your collection. Failure to collect the product may result
in your Service Provider disposing of the product as it sees fit. For Mail-in
Service, the product will be returned to you at Lenovo's expense, unless your
Service Provider specifies otherwise.
Guarantee supplement for Mexico
This supplement is considered part of the Lenovo Limited Warranty and shall
be effective solely and exclusively for products distributed and commercialized
within Territory of the Mexican United States. In the event of a conflict, the
terms of this supplement shall apply.
All software programs pre-loaded in the equipment shall only have a thirty-
(30) day guarantee for installation defects from the date of purchase. Lenovo is
not responsible for the information in such software programs and/or any
additional software programs installed by you or installed after purchase of the
Services not chargeable to the guarantee shall be charged to the final user,
prior an authorization.
In the event that warranty repair is required please call the Customer Support
Center at 001-866-434-2080, where you will be directed to the nearest
Authorized Service Center. Should no Authorized Service Center exist in your
city, location or within 70 kilometers of your city or location, the guarantee
includes any reasonable delivery charges related to the transportation of the
product to our nearest Authorized Service Center. Please call the nearest
Authorized Service Center to obtain the necessary approvals or information
concerning the shipment of the product and the shipment address.
To obtain a list of Authorized Service Centers, please visit:
SCI Systems de México, S.A. de C.V.
Av. De la Solidaridad Iberoamericana No. 7020
Col. Club de Golf Atlas
El Salto, Jalisco, México
Appendix B. Lenovo Limited Warranty