Troubleshooting
Symptom
No image
The AC cord has come unplugged from
displayed on
either the outlet or the Cat5 Extender
monitor
Cat5 cable length setting is incorrect.
Monitor is set to a resolution that is not
supported.
Server not sending image signal (in
suspend status)
Keyboard/
Improper key repeat settings
Mouse
functions
improperly
Unsupported keyboard/mouse
or not at all.
connected
Poor image
Poor connection/defective cable
quality
(Ghosts,
blurry
letters, etc.)
Cat5 cable length setting is incorrect.
Image is not
centered on
screen.
Cat5
Cat5 Extender connection terminated
Extender
stopped
Cat5 Extender stopped functioning
working
(froze)
suddenly.
Error occurred at server
No sound
Transmitter Audio Out has been
emitted.
connected to the server line out.
Cat5 Audio cable has become
detached or been connected to the
Video connector.
Volume is set to 0.
Server volume control is set to "mute".
Cause
Remedy
Connect AC cord.
Reset length, using the section on
setting Cat5 cable length in this
manual as a reference.
Set monitor to a supported
resolution.
Input an image signal from the
server.
At the server, change the key
repeat speed setting.
Exchange peripheral in question
with a supported
keyboard/mouse.
Confirm that the connector is
connected properly.
Use a different cable. If the
problem goes away, exchange the
defective cable with a good one.
Reset length, using the section
setting Cat5 cable length in this
manual as a reference.
Lower resolution.
Adjust monitor
Adjust monitor.
Check connection.
Reboot Cat5 Extender.
Turn power back on.
Remedy server error.
Connect the Cat5 Extender to the
Audio In port on the transmitter.
Check connection.
Turn volume up.
Turn off "mute" at server volume
control.
If sound is emitted when speakers
are connected to the Audio Out
port on the transmitter, please
contact your place of purchase.
2 4