Troubleshooting; When An Error Occurs - Casio TK-3200 User Manual

Electronic cash register
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Troubleshooting

This section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as
illustrated below.
Press
and check the appropriate section of this manual for the operation you want to perform.
Error
Message
code
E001
WRONG MODE
E003
WRONG OPERATOR
E004
ERROR INIT/FC
E005
INSUFFICIENT MEMORY
E008
PLEASE SIGN ON
E009
ENTER PASSWORD
E010
CLOSE THE DRAWER
E011
CLOSE THE DRAWER
E016
CHANGE BACK TO REG
MODE
E017
ENTER CHK/TBL
NUMBER
E018
ENTER TABLE NUMBER
E019
ENTER NUMBER OF
CUSTOMERS
E021
NO DEPT LINK
E023
STOCK SHORTAGE
E024
NO STOCK
E026
ENTER CONDIMENT/
PREPARATION PLU
E029
IN THE TENDER
OPERATION
E030
PRESS RATE TAX KEY
E031
PRESS ST KEY
E032
PRESS FSST KEY
E033
ENTER TENDERED
AMOUNT
E035
CHANGE AMOUNT
EXCEEDS LIMIT
E036
REMOVE MONEY FROM
THE DRAWER
E037
DIGIT OR AMOUNT
LIMITATION OVER
E038
PERFORM MONEY
DECLARATION
E040
ISSUE GUEST RECEIPT
E041
PRINT VALIDATION
E042
INSERT VLD PAPER
AND RETRY
E044
PRINT CHEQUE
E045
PRINT CHECK EN-
DORSEMENT
E046
REG BUFFER FULL
E047
PRINT BILL
108
E
Meaning
Mode switch position changed before finalization.
Clerk button pressed before finalization of a registra-
tion being performed under another clerk button.
The signed on clerk differs from the clerk performed
the tracking check registration.
Initialization or unit lock clear operation in progress.
Memory allocation exceeds total memory capacity.
Registration without entering a clerk number.
Operation without entering the password.
The drawer is left open longer than the program time
(drawer open alarm).
Attempt to register while the cash drawer is open.
Two consecutive transactions attempted in the refund
mode.
Attempt made to register an item without inputting a
check number.
Attempt made to register an item without inputting a
table number.
Finalize operation attempted without entering the
number of customer.
No department linked PLU is registered.
Actual stock quantity becomes less than the minimum
stock quantity.
Actual stock quantity becomes/is negative.
No condiment/preparation PLU is registered.
Item registration is prohibited, while partial tender.
Finalization of a transaction attempted without
registering rate-tax.
Finalization of a transaction attempted without
confirming the subtotal.
Finalization of a transaction attempted without
confirming of the food stamp subtotal.
Finalize operation attempted without entering amount
tender.
Change amount exceeds preset limit.
Contents of the drawer exceed programmed limit.
High amount lock out/low digit lock out error
Read/reset operation without declaring cash in drawer.
This error appears only when this function is activated.
Attempt to register a new transaction without issuing a
guest receipt.
Attempt to register a new transaction without validation.
Validation paper (slip printer) has run out.
Attempt to register a new transaction without printing check.
Attempt to register a new transaction without printing
check endorsement.
Registration buffer full.
Separate check buffer full.
Action
Return the mode switch to its original setting and
finalize the operation.
Press the original clerk button and finalize the
transaction before pressing another clerk button.
Input correct check number or assign the proper clerk
number.
Complete operation.
Reallocate memory or expand memory (if possible).
Enter a clerk number.
Enter password.
Close the drawer.
Shut the cash drawer.
Switch to another mode and then back to the RF mode
for the next transaction.
Input a check number.
Input a table number.
Enter the number of customer.
Correct the program.
Perform stock maintenance.
Perform stock maintenance.
Register condiment/preparation PLU.
Finalize the transaction.
Register <RATE TAX>.
Press <SUBTOTAL>.
Press <FS/ST>.
Enter the amount tendered.
Input amount tendered again.
Perform pick up operation.
Enter correct amount.
Perform money declaration.
Issue a guest receipt.
Perform validation operation.
Insert new validation paper.
Perform check print.
Perform check endorsement.
Finalize the transaction.
Allocate sufficient separate check buffer.

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