Troubleshooting - Brother ADS-1100W Quick Setup Manual

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For Wireless Network Users

Troubleshooting

If you need assistance during setup and want to contact Brother Customer Service, make sure you
have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this
information.
How can I find the wireless security information (SSID and Network Key*)
1) Check documentation provided with your wireless access point/router.
2) The default SSID could be the manufacturer's name or the model name.
3) If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.
* The Network Key may also be described as the Password, Security Key, or Encryption Key.
* If the WLAN access point/router is not broadcasting the SSID, the SSID will not automatically be detected.
You will have to manually enter the SSID name. See the Network User's Guide.
Error Status/Error Codes
If the LED indicators (on the ADS-1100W) or the LCD (on the ADS-1600W) indicate an error, locate the error
status or code in the following tables, and use the recommended solution to correct the error.
The LED is on.
The LED is blinking.
ADS-1100W
Error Status
The machine cannot detect a wireless access point/router that has WPS or AOSS™
enabled.
To configure your wireless settings using WPS or AOSS™, you must operate both your
machine and the wireless access point/router.
Confirm that your wireless access point/router supports WPS or AOSS™, and try restarting
from step 5 on page 11.
If you do not know how to operate your wireless access point/router
using WPS or AOSS™, see the documentation provided with your
wireless access point/router, ask the manufacturer of your wireless
access point/router, or ask your network administrator.
Two or more wireless access points that have WPS or AOSS™, enabled are detected.
Confirm that only one wireless access point/router within range has the WPS or AOSS™
method active and try again.
Try restarting from step 5 on page 11 after a few minutes, in order to avoid interference
from other access points.
Recommended Solutions
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