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16
Service Information
Europe, Middle East and Africa Region
EMEA Systems Support Centre (ESSC)
The EMEA Systems Support Centre provides a remote Technical Support Service to help customers
resolve technical issues and quickly restore networks and systems. This team of highly skilled
professionals is available to customers with current service agreements in place that include the Technical
Support Service. The ESSC technical experts may be accessed through the EMEA Integrated Call Center
either electronically or using the telephone numbers listed below. If you are unsure as to whether or not
your current service agreement entitles you to benefit from this service, or if you would like more
information about the Technical Support Service, please contact your local customer support or account
manager for further information.
Contact details:
Email:
ESSC@motorolasolutions.com
List of Telephone Numbers:
Austria
Denmark
France
Germany
Italy
Lithuania
Netherlands
Norway
Portugal
Russia
Saudi Arabia
South Africa
Spain
United Kingdom
It is recommended that access from any other country uses: +44 2030 277499
EMEA Systems Component Centre (ESCC)
The European Systems Component Centre provides a repair service for infrastructure equipment.
Customers requiring repair service should contact the Customer Information Desk to obtain a Return
Material Authorisation number. The equipment should then be shipped to the following address unless
advised otherwise.
MTM5400 Mobile Terminal Installation Manual
Country
01206091087
043682114
0157323434
06950070204
0291483230
880 030 828
0202061404
24159815
0217616160
810 800 228 41044 (Alternative 810 800 120 1011)
800 844 5345
0800981900
0912754787
02030 277499
In Country Number to Dial
SCOPE
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