Diagnostic support tools
The Firmware Update tool allows the user to interactively
download new firmware to the device.
Tools -> Firmware Update -> Run
The Utilities tool is not tied to one device and includes:
— LogtoolTools -> Utility -> Run... -> logtool
— Copyutil is used to copy disk data to another disk to
replace a bad disk.
Tools -> Utility -> Run... -> copyutil
The Current Device Status tool provides general information about
a device and what tools are available for it.
Select the device(s).
Device -> Current Device Status
STM saves detailed information in several logs:
The Tool Activity Log contains testing details and errors for a
specific tool on a device. Review this log when a tool does not
Tools -> <tool> -> Activity Log
The Tool Failure Log contains hardware failure information.
Review this log if a tool does not complete successfully.
Tools -> <tool> -> Failure Log
The Information Log contains information gathered by information
tools. Review this log after running an information tool.