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Appendix: Troubleshooting The Dpm - Philips DPM 9220 User Manual

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Appendix: Troubleshooting the DPM

If you have problems with your DPM, please try the following before you contact your vendor.
Nothing appears on the DPM display
The batteries are not loaded properly: Verify that the polarity is correct.
The batteries are dead: Change the batteries.
The DPM is turned off: Turn the DPM on (see: Activating the DPM ).
DPM warning:
One of the DPM buttons could be stuck: Make sure none of the buttons is stuck.
DPM is inactive
The DPM is turned off: Turn the DPM on (see: Activating the DPM ).
The batteries are dead: Change the batteries.
Recording is not possible
There is not enough space left on the internal memory: Delete files from the memory.
No sound during playback
The volume is turned down (0): Turn the volume up.
Earphones are plugged into the DPM: Unplug the earphones to listen to playback via the built-in loudspeaker.
Deleting files is not possible
The file has been finished with EOL: Remove the EOL attribute from the file by pressing the L (End-of-Letter)
button once.
Wrong file
The wrong file is being played back: Open the correct file with the correct Folder Keyword.
PC sound system is not functioning
The DPM is used as a USB sound device: Open the Sounds and Multimedia Properties dialog box in the
Control Panel. Make sure your PC's sound system is the Preferred device selection. Activate the Use only
preferred devices option.
Recharging batteries is not possible
DPM 9220 does not support recharging of the batteries in the device: Remove the batteries from the device
and recharge them externally.
Foot Control LFH 0210/90 does not work
The SpeechExec program does not support the Foot Control: Use Philips transcription software to transcribe
your dictation.
DPM 9220 - User Manual


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