HP Phoneline Gateway hn200p User Manual page 27

If all results are "ok", the utility has not detected any connection problems.
Parameter
Connection to the
Gateway
Connection to the Internet
via Gateway (Ping)
Connection to the Internet
(Ping)
Ping primary DNS
Interpreting a "failed" report for any parameter:
Connection to the Gateway. "Failed" means you should perform a soft reset of
❑
your Gateway. To do this, briefly depress the Reset button (only a second or
two) on your Gateway with a paper clip or pencil tip. Be careful not to hold it
down any longer than one to two seconds or the Gateway will be reset to the
factory defaults and any modifications you have made will be lost.
Connection to the Internet via Gateway. "Failed" means you should contact
❑
your Internet service provider (ISP).
Connection to the Internet. "Failed" means you should contact your Internet
❑
service provider.
Ping primary DNS. "Failed" implies an Internet Service Provider problem.
❑
Contact your ISP to report the problem.
Internet Connection Diagnostic
Message
Failed
Failed
Failed
Failed
pop-up menu
Meaning
Requires a "soft" reset of
the Gateway. Depress the
Reset button briefly (one or
two seconds) with a
paperclip. Depressing the
Reset button longer that
two seconds can cause the
factory default settings to
activate.
Contact your ISP.
Contact your ISP.
Contact your ISP.
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