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Data Services General Information (3G and 4G
Networks)
With your Sprint service, you are ready to start enjoying the advantages of data services. The
following topics will help you learn the basics of using your data services, including managing
your user name, launching a data connection, and navigating the Web with your phone.
Important! Certain data services requests may require additional time to process. While your
phone is loading the requested service, the touchscreen keyboard may appear unresponsive
when in fact it is functioning properly. Allow the phone some time to process your data usage
request.
Your Data Services User Name
When you buy your phone and sign up for service, you're automatically assigned a user name,
which is typically based on your name and a number, followed by "@sprintpcs.com". (For
example, the third John Smith to sign up for Sprint data services might have
jsmith003@sprintpcs.com as his user name.)
When you use data services, your user name is submitted to identify you to the Nationwide
Sprint Network. Your user name is automatically programmed into your phone. You don't have
to enter it.
Update Your User Name
If you choose to change your user name and select a new one online, or make any changes to
your services, you must then update the profile on your phone.
1. Press
and tap
2. Tap Update Profile.
4G Services
4G is a service that must be included in your service plan and also available within your area.
4G coverage is currently available in only certain markets. For more details on 4G availability go
to:
sprint.com/4G
and click the See the coverage map link.
Note: If 4G service is not included in your service plan, the 4G icon will not appear in the
Notifications area.
4G is up to 10x faster than 3G (based on download speed comparison of 3G's ~ 600 kbps vs.
4G's ~ 6 Mbps). (Actual speeds may vary.)
Not all services are available on 4G and coverage may default to 3G/separate network where
4G is not available.
Web and Data
> Settings > More tab > System Update.
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