Picture; Sound; Network - Yamaha BD-A1020 Owner's Manual

Troubleshooting

■ Picture

Problem
No picture.
Screen freezes and operation buttons
do not work.
Video is not output with the desired
resolution.
Wide-screen video appears vertically
stretched, or black bands appear at the
top and bottom of the screen. Or 4:3
video appears horizontally stretched.
Square noise (mosaic) appears on the
screen.
The playback screen will be disturbed if
DVD video is recorded to a VCR, or
played back through a VCR.
Audio is not output, or images are not
played back properly.

■ Sound

Problem
No sound, or sound is distorted.
Left and right channels of audio are
reversed, or sound comes out of only
one side.
Audio is not output, or images are not
played back properly.
Cannot hear the desired audio type and/
or number of channels.
Cannot hear the sound of PIP
(secondary audio).

■ Network

Problem
Cannot connect to the Internet.
42
En
Possible causes and solutions
– Make sure that the cables are connected correctly. (p. 12)
– Make sure that the connected TV or the AV receiver is set to the correct input. (p. 12)
– With no disc inserted, or playback stopped, press and hold
panel simultaneously to set video resolution to the default value.
If a picture is still not output, press and hold
seconds to switch NTSC/PAL.
– When set to Disc Native, a signal that is not compatible with the connected TV is
output. Change the setting to output a signal that is compatible with the connected TV.
(p. 36)
– Press , then restart playback.
– Turn off the power and turn on the power again.
– Press and hold p on the front panel for more than 5 seconds, and release to reset this
Player.
– Set to the desired resolution. (p. 36)
– Change the aspect ratio of your TV. (p. 35)
– Blocks in images may be visible in scenes with rapid movement due to the
characteristics of digital image compression technology.
– This Player complies with analog copy protection. Some discs contain a copy
prohibiting signal. If you try to play back such discs through a VCR, or record to a VCR
and play back the signal, the copy protection will prevent normal playback.
– The audio may not be output or the images may not be played back properly for some
discs in which copyright-protected contents are recorded.
Possible causes and solutions
– Check that the audio cable is connected correctly. (p. 12)
– Turn the volume of TV or AV receiver up.
– There is no sound during still mode, fast forward, and fast reverse. (p. 10)
– Audio may not be output depending on the audio recording status, such as when audio
other than an audio signal or non-standard audio is recorded for the audio content. (p. 3)
– Check the audio connection. (p. 12)
– The audio may not be output or the images may not be played back properly for some
discs in which copyright-protected contents are recorded.
– Refer to Audio Output setting and "About the audio output formats". (p. 37, p. 38)
– Set Coaxial / Optical or HDMI to PCM/Reencode. (p. 37)
– To hear secondary audio, press 2ND AUDIO. (p. 8)
– Depending on the disc, you may need to set secondary audio on the top menu of the
disc. (p. 10)
Possible causes and solutions
– When connecting to the Internet by selecting Wired in Connection Setting, connect the
Network cable properly. (p. 35)
– Turn on the connected equipment, such as broadband router or modem.
– Connect the broadband router and/or modem properly.
– If Wireless is selected in Connection Setting, and when you want to connect to the
Internet using Ethernet, select Wired properly. (p. 35)
– Properly select Wireless in Connection Setting when you want to connect to the Internet
using a wireless LAN. (p. 35)
and on the front
on the front panel for approximately 5