Toshiba BDX1100KC Owner's Manual page 23

Cannot play back a disc.
Cannot play back JPEG
files from a disc.
Cannot play MP3 files
from a disc.
Cannot find a JPEG file.
Cannot find a MP3 file.
Cannot upgrade SW
Sometimes the options
of setup menu cannot
be selected.
Make sure that the BD Player supports the disc.
Make sure that the Blu-ray Disc player supports the region code
of the DVD or BD.
For DVD+RW/+R or DVD-RW/-R, make sure that the disc is
finalized.
Clean the disc.
Make sure that the disc was recorded in the UDF, ISO9660 or
JOLIET format.
Make sure that the disc was recorded in the UDF, ISO9660 or
JOLIET format.
Make sure that the bit rate of the MP3 files is between 8 and
320 kbps.
Make sure that the sample rate of the MP3 files is 32kHz,
44.1kHz or 48kHz.
Make sure that the selected group (folder) does not contain
more than 9,999 files for DVD, and 999 files for CD.
Make sure that the file extension is .jpg, .JPG, .jpeg or .JPEG.
Make sure that the selected folder does not contain more than
9,999 files for DVD, and 999 files for CD.
Make sure that the file extension is .mp3 or .MP3.
When you upgrade the system with SD card, you should make a
new folder named UPG_ALL, and copy the upgrade file into this
folder.
When playing a DVD disc or BD disc, press STOP button
once, the player will go into stop resume mode, meanwhile
you cannot change some settings in setup menu such as
language subitem menu, audio, subtitle etc.
If you want to change that, press STOP button twice, the
player will go into full stop mode, then you can do it.