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Ag-hpx500 series
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P2 Asset Support System
P2 Asset Support System assists your P2HD use by providing extended warranty repairs
& various technical information (update notices, operation guides, etc.) upon registration.
Free registration, no membership fees
5-year extended warranty repairs
Exclusive offer for P2HD !
Maximum 5-year extended warranty repairs are
applied for P2HD models after registration.
Several other services are also provided to
members.
1st year
2nd year
Basic warranty*
1
* Not all models are eligible for extended warranty coverage.
* Please note that this extended warranty is not available in some countries/region see website below for the details.
*1: The basic warranty period may vary depending on the country/region see enclosed warranty card for warranty coverage.
*2: Not all repair work is covered by this extended warranty see enclosed warranty card for warranty coverage.
The maximum warranty period may be adjusted depending on the number of hours the device has been used.
Details and user registration:
Please refer to the latest Non-linear Compatibilty Information,
P2 Support and Downlord and Service Information, etc. at panasonic web site.
Notes Regarding the Handling of P2 Files Using a PC
Mounting and Transferring Files
The PC must be installed with the included P2 driver in order to recognize, copy and transfer P2 files. This driver is also necessary when using the PC card slot and when handling P2 files
stored on a hard-disk device, such as P2 store. The included P2 driver is compatible with Windows XP, Windows 2000. For other operating requirements, refer to the P2 installation manual. The
P2 driver and the P2 installation manual can be downloaded free from a Panasonic website. Visit https://eww.pavc.panasonic.co.jp/pro-av/ and click "P2 Support and Download."
Preview and Nonlinear Editing
To preview (play) P2 files on a PC, it is necessary to install P2 Viewer software (downloadable for free, for Windows only) or P2 CMS content management software (downloadable for free, for both
Windows and Mac), both from Panasonic, or P2-compatible editing software available from other companies (for details, visit https://eww.pavc.panasonic.co.jp/pro-av/sales_o/p2/partners.html).
Note that each software places specific requirements on the operating environment, and the operating environment must meet additional requirements to play and edit HD content on Windows PCs
and Macs. For P2 Viewer or P2 CMS download and operating requirement information, visit https://eww.pavc.panasonic.co.jp/pro-av/. For operating requirements and details of other P2 editing
software, visit the website of the relevant software manufacturer.
•DV Logo is a trademark. •Leica and Dicomar are registered trademarks of Leica Microsystems IR GmbH. •Adobe, the Adobe logo, Adobe Creative Suite and Adobe Premire are either
trademarks or registered trademarks of Adobe Systems Incorporated. •Apple, Macintosh, Mac OS, Quick Time and Final Cut Studio are trademarks of Apple, Inc., registered in the U.S. and
other countries. •Avid Xpress, Media Composer, and NewsCutter are trademarks registered in the United States of Avid Technology, Inc. or its subsidiaries. •EDIUS is registered trademarks of
Grass Valley, Inc. •MainConcept is a registered trademark of MainConcept AG. •Matrox is a registered trademark of Matrox Electronic Systems Ltd. •Microsoft, Windows, Windows Vista,
Windows Server and Direct X are registered trademarks of Microsoft corporation.
Panasonic Corporation
Systems Business Group
2-15 Matsuba-cho, Kadoma, Osaka 571-8503
Japan
Phone +81 6 6901 1161 Fax +81 6 6908 5969
https://eww.pavc.panasonic.co.jp/pro-av/
SP-HPX500PE3
Providing necessary information when you need it
3rd year
4th year
5th year
Extended warranty repair*
2
[Countries and Regions]
Argentina
+54 1 308 1610
Australia
+61 2 9986 7400
Bahrain
+973 252292
Belgium
+32 (0) 2 481 04 57
Bulgaria
+359 2 946 0786
Brazil
+55 11 3889 4035
Canada
+1 905 624 5010
China
+86 10 6515 8828
(Hong Kong
+852 2313 0888)
Czech Republic +420 236 032 552/511
Denmark
+45 43 20 08 57
Egypt
+20 2 23938151
Finland, Latvia, Lithuania, Estonia
+358 (9) 521 52 53
France
+33 (0) 1 55 93 66 67
Germany, Austria +49 (0) 611 235 401
Greece
+30 210 96 92 300
Hungary
+36 (1) 382 60 60
India
+91 11 2437 9961 to 4
Indonesia
+62 21 385 9449
Iran
(Vida)
+98 21 2271463
(Panasonic Office) +98 2188791102
Italy
+39 02 6788 367
Jordan
+962 6 5859801
Kazakhstan
+7 727 298 0891
Korea
+82 2 2106 6641
The member's service program
Latest news only for you
In the member's web site, information is selected and presented
for your models only. To be alerted to new firmware information
and other releases, an email newsletter can be subscribed to.

Document library

You can filter through and find various technical information (operation
guides, technical descriptions, etc.) quickly from the library.
Manage your equipment
You can easily know the update status and past service history of
each unit, and can leave comments in free text as memos about
your equipment.
http://panasonic.biz/sav/pass_e
https://eww.pavc.panasonic.co.jp/pro-av/index.html
Kuwait
+96 522431385
Lebanon
+96 11665557
Malaysia
+60 3 7809 7888
Mexico
+52 55 5488 1000
Montenegro, Serbia
+41 (0) 26 466 25 20
Netherlands
+31 73 64 02 577
New Zealand
+64 9 272 0100
Norway
+47 67 91 78 00
Pakistan
+92 5370320 (SNT)
Palestine
+972 2 2988750
Panama
+507 229 2955
Peru
+51 1 614 0000
Philippines
+63 2 633 6163
Poland
+48 (22) 338 1100
Portugal
+351 21 425 77 04
Puerto Rico
+1 787 750 4300
Romania
+40 21 211 4855
Russia & CIS
+7 495 9804206
Saudi Arabia
+96 626444072
Singapore
+65 6270 0110
Slovak Republic +421 (0) 2 52 92 14 23
Slovenia, Croatia, Bosnia, Macedonia
+44 (0) 20 76 63 36 57
South Africa
+27 11 3131622
Spain
+34 (93) 425 93 00
Sweden
+46 (8) 680 26 41
Switzerland
+41 (0) 41 259 96 32
Syria
+963 11 2318422/4
Taiwan
+886 2 2227 6214
Thailand
+66 2 731 8888
Turkey
+90 216 578 3700
U.A.E. (for All Middle East)
+971 4 8862142
Ukraine
+380 44 4903437
U.K
+44 (0)1344 70 69 20
U.S.A.
+1 201 348 5300
Vietnam
+848 38370280
Factories of Systems Business Group have received
ISO14001:2004-the Environmental Management
System certification. (Except for 3rd party's peripherals.)
30K910ZM-1 Printed in Japan

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