HP BladeSystem c7000 Quickspecs page 10

QuickSpecs
Service and Support
Related Services
Recommended HP Care Pack Services for your HP Integrity product
Optimized Care
Standard Care
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-5964ENW.pdf.
HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network
HP Provides for the configuration and testing of BladeSystem Ethernet interconnect switches and Virtual
Connect to facilitate proper implementation of network protocols and access to advanced features.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW.pdf.
HP Proactive Care Personalized Support - Environmental Option
The Personalized Support option provides an assigned Account Support Manager who can bring best
practices from across the industry plus extra technical skills to your IT team. This option is only available
as an add-on to HP Proactive Care Support.
HP Proactive Select Service
Provides a flexible way to purchase HP best-in-class consultancy and technical services. You can buy
Proactive Select Service Credits when you purchase your hardware and then use the credits over the next
12 months. http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENN.pdf.
Additional HP Care Pack services can be found at: http://www.hp.com/go/cpc.
3- Year HP Critical Service
This service offers high performance reactive services and proactive components designed to minimize
planned and unplanned downtime. The key feature of this service is an assigned support team including an
Account Support Manager (ASM), Remote Support Account Advocate, Mission Critical Hardware Specialist
and access to HP's Global Mission Critical Solution Center to help resolve complex issues faster. Reactive
support components of this service include 24x7 HW and SW coverage, 6-hour Call-to-Repair commitment,
enhanced parts inventory and accelerated escalation management.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-1613ENW.pdf.
HP Integrity C7000 Enclosure Startup Service
This service provides efficient and effective HP Integrity Blade infrastructure setup for the server
infrastructure including all hardware and networking components.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA1-1651ENW.pdf.
HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network
HP Provides for the configuration and testing of BladeSystem Ethernet interconnect switches and Virtual
Connect to facilitate proper implementation of network protocols and access to advanced features.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW.pdf.
3-Year HP Proactive 24
This service offers improved stability, availability, and operational effectiveness through integrated
hardware and software support services that combine industry-leading reactive technical assistance with
proactive account services delivered by an ASM, giving you IT management support with a team of service
specialists. http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA0-1614ENW.pdf.
HP Integrity C7000 Enclosure Startup Service
This service provides efficient and effective HP Integrity Blade infrastructure setup for the server
infrastructure including all hardware and networking components.
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA1-1651ENW.pdf.
HP Installation and Startup Service for HP BladeSystem c-Class Enhanced Network
HP Provides for the configuration and testing of BladeSystem Ethernet interconnect switches and Virtual
Connect to facilitate proper implementation of network protocols and access to advanced features.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4aa0-5969ENW.pdf.
DA - 12810 Worldwide — Version 52 — December 10, 2013
HP BladeSystem c7000 Enclosure
Page 10