HP StoreOnce User Manual
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HP StoreOnce User Manual

Hp storeonce vsa backup system user guide
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HP StoreOnce
VSA Backup system user guide
Abstract
This is the user guide for the HP StoreOnce VSA Backup system. It describes all tasks that can be carried out by an administrator
or operator from the Web Management Console (GUI). Some of these tasks may also be carried out from the StoreOnce
Command Line Interface (CLI) and the some of those commands are included in this guide. This guide does not describe all
tasks that can only be carried out from the StoreOnce CLI and/or the HP StoreOnce Enterprise Manager (SEM) GUI.
Always check
PDF format) for your product.
Refer to the Quick Specs on
For information about network configuration please refer to the HP StoreOnce Backup system Installation and Configuration
guide.
Last edited date: June 25 2013
HP Part Number: TC458-96002
Published: June 2013
Edition: 1
http://www.hp.com/support/manuals
http://www.hp.com/go/storeonce
for the most up-to-date documentation, including localized versions (in
for supported features for your model and the current status.

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Summary of Contents for HP StoreOnce

  • Page 1 Abstract This is the user guide for the HP StoreOnce VSA Backup system. It describes all tasks that can be carried out by an administrator or operator from the Web Management Console (GUI). Some of these tasks may also be carried out from the StoreOnce Command Line Interface (CLI) and the some of those commands are included in this guide.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Replication functions.......................40 What is an appliance?......................40 How do I identify the IP address of a service set?..............41 Identifying IP addresses for the HP StoreOnce VSA Backup system........41 Identifying the VIF address for an HP B6200 Backup system..........42 Status tab..........................43 Partner Appliances (Replication)....................44 Target Appliances tab......................45...
  • Page 4 StoreOnce Catalyst page......................81 StoreOnce Catalyst Status tab....................82 StoreOnce Catalyst Settings tab...................83 StoreOnce Catalyst Clients tab....................84 StoreOnce Catalyst Blackout Windows tab................86 StoreOnce Catalyst Bandwidth Limiting Windows tab.............87 Catalyst Stores page.......................88 Store details tab........................89 Permissions tab (administrators only)..................90 Item summary tab......................91 Data jobs tab........................93 Outbound copy jobs tab.....................95...
  • Page 5 Multiple users........................125 Connecting to the StoreOnce Backup system from the backup application........125 Performance.........................125 Cannot authenticate an iSCSI session..................126 If the HP StoreOnce Backup system runs out of disk space............126 If backup or replication fails....................126 Catalyst troubleshooting......................127 StoreOnce Backup system configuration problems..............127 Upgrade licenses........................127...

  • Page 6: Getting Started

    There are two types of user account: admin and user. Two users, one for each account type, are created automatically when the system is installed: Administrator: This account allows authorized users to create and edit management and StoreOnce functions via the GUI and CLI. The initial user name and login is Admin and admin, Getting started...

  • Page 7: Deployment Of The Virtual Storage Appliance

    NOTE: There is a third account reserved for HP Support to which no other users have access. However, it is important to know that the HP Support user can only gain access to this account via the Admin login. To find out what type of user rights you have, look at the title bar. This shows your User Name and User Role.

  • Page 8: Gui Components

    The StoreOnce Management Console displays the Login prompt. NOTE: The web browser used to communicate with the StoreOnce Backup system must have Active Scripting or JavaScript enabled. If it does not, some of the browser buttons may not be displayed.

  • Page 9: Navigating The Online Help

    Topic page (main window): When you first log on, the main window shows the top-level StoreOnce topic page for your product. Once you select another topic from the Navigator, it displays the appropriate page for that selection. Some Topic pages require you to select an item, such as a library, NAS share or Catalyst store, in the top half of the page to view details that are specific to the selected item in the lower half of page.

  • Page 10: The Storeonce Cli

    This license should be converted to a full, perpetual license before it expires. At the end of the 60-day period, your data is still secure on the HP StoreOnce VSA, but its status is changed to read-only until you add and apply the full license. The Read-Write status is restored as soon as the full license is applied, even if this is after the 60-day period.

  • Page 11: This Guide

    (The CLI command is also described in more detail in the HP StoreOnce Backup system CLI Reference Guide.) If a task is only available in the CLI, it is described fully in the HP StoreOnce Backup system CLI Reference Guide. It may not be described in this guide.

  • Page 12: Storeonce Functions

    (see System information and status (page 12)). It also provides access to individual StoreOnce functions, which are available as sub topics (click on + to display them in the Navigator). VTL (Virtual Tape Libraries) functions (page 14)
  • Page 13 Description IP Address The IP address for the StoreOnce Backup system. This is the IP address that you should use when targeting backups and setting up replication mappings and Catalyst jobs. HP StoreOnce VSA Backup systems may have up to two IP addresses depending on how the network is configured.

  • Page 14: Vtl (Virtual Tape Libraries) Functions

    Please see the HP StoreOnce Backup system CLI Reference Guide. iSCSI Settings tab By default, a new library is automatically created whenever a new server first connects to the HP StoreOnce Backup system using the iSCSI initiator. Users with an Admin login may use this page to disable this feature.
  • Page 15 The lower half of the Libraries page contains four tabs that show information relevant to the selected library: Device details tab (page 16) Interface information tab (page 20) iSCSI Authentication tab (page 21) Active Connections tab (page 21) Cartridges tab (page 22) Working with the Libraries list (top half of page) The Libraries list in the top half of the page provides up to 10 columns of details.

  • Page 16: Device Details Tab

    Drive Emulation By selecting a drive emulation type, HP LTO–2, 3, 4 or 5, you set only the default capacity of the cartridges within the library device. (LTO-2 = 200 GB, LTO-3 = 400 GB, LTO-4 = 800 GB, LTO-5 = 1.6 GB.) It does not affect the ability of the backup application to write...

  • Page 17: To Create A New Library (Administrators Only)

    This is the date that the library was created and is generated automatically. Port: This identifies the network port on the HP StoreOnce Backup system to which the device is connected. This will be the port used for the Library device as well as the default port for embedded tape drives.

  • Page 18: To Edit Library Details (Administrators Only)

    The table below illunstrates maximum configurations for libraries and drives, but this number may be limited if you have already created NAS shares and Catalyst stores. For more detailed device configuration examples, refer to the HP Best Practices for VTL, NAS, StoreOnce Catalyst and Replication Implementations.

  • Page 19: To Delete A Library (Administrators Only)

    WARNING! All data on the device will be deleted. The library's deduplication store is also deleted. It may take some time to delete all the files and free space on the HP StoreOnce Backup system. Emulation types for tape devices HP StoreOnce Backup systems emulate a range of physical tape devices, which are listed below.

  • Page 20: Interface Information Tab

    VTL devices, you will not be able to configure any NAS shares or Catalyst stores for that appliance. Please refer to the HP Best Practices for VTL, NAS, StoreOnce Catalyst and Replication implementations for maximum and recommended values.

  • Page 21: Iscsi Authentication Tab

    This defines the port to which each media changer or drive is connected. Device Serial Number This is a unique serial number for the device. It is generated automatically by the HP StoreOnce Backup system and cannot be edited. World Wide Node Name This is provided when the device is created.

  • Page 22: Cartridges Tab

    Mail slot: which is a dedicated slot that is used to hold a cartridge that is ready for exporting to or importing from physical tape. It is not used with HP StoreOnce products. Tape drive: which is populated when there is activity on a cartridge. You can also move a cartridge into a tape drive by using the Move Cartridge drop-down menu in Edit mode.

  • Page 23: To Create A Cartridge (Administrators Only)

    Mail slot row: This location refers to the slot that is used for importing and exporting data to a physically attached tape drive. It is not used with HP StoreOnce products. Numbered slot row: This slot is empty after a Delete operation or after the backup application has moved data to the mail slot for export.

  • Page 24: To Delete A Cartridge (Administrators Only)

    If you create a cartridge in an empty slot, the backup application needs to inventory it (add it to its database or catalog) before it can access it. If you create a cartridge in an empty mail slot, you can use the backup application to move the blank, new cartridge to an empty cartridge slot, without having to run an inventory.

  • Page 25: To Write Protect A Cartridge (Administrators Only)

    NOTE: You can also delete cartridges by reducing the number of slots on the Devices page, but this will only remove the highest blank slots. Once the Delete operation reaches a slot number that contains data, it will not allow you to reduce the number further on the Details page, even if earlier slots are blank.

  • Page 26: To Move Or Unload Cartridges

    Select a value from the drop-down menu and click Update. To move or unload cartridges The ability to move cartridges is provided, but only to an empty Location (tape drive or numbered slot). Click on the Move button. There is a right-hand column, Move Cartridge. The Move Cartridge drop-down menu lists available empty slots.

  • Page 27: Why Make Target Libraries Visible

    Why make target libraries visible? There are two occasions when it may be useful to make a target library visible to the backup application on the host. To confirm that replication is working correctly and check the integrity of the replicated backup by doing a test restore To perform manual tape copy jobs to any tape device on the network using the backup application...

  • Page 28: Nas Functions

    36), which allows users to view and manage NAS shares NAS Configuration page Select NAS from the StoreOnce menu item to display the NAS configuration page. On the NAS configuration page, you can configure a CIFS Server for your shares.
  • Page 29 Setting authentication to None provides a simple CIFS server configuration that allows for the creation of shares with no authentication. Any user or computer can mount and access the shares created on the HP StoreOnce Backup system with this setting. User authentication Setting authentication to User provides a method of securing the CIFS shares so that they can be accessed only by specified users local to the CIFS Server.

  • Page 30: Configuring User Authentication

    Command Prompt utility with the net use command. net use z:\\192.168.2.1\Share_3 /user:192.168.2.1\User1<password> This will mount Share_3 available from StoreOnce device 192.168.2.1 locally on the server on z: drive using local StoreOnce CIFS server User1 credentials. If AD authentication was set for the CIFS server, you will be prompted to enter a user name and password, which will be: <Domain name>\<user name>...

  • Page 31: Configuring Cifs Server With Ad And Cifs Share With Ad Domain Users

    User account on server running DNS to add entries The system time on the StoreOnce Backup system must be correct and in sync with that of the domain controller. Using the StoreOnce CLI NTP commands on the StoreOnce Backup system to synchronize with a time server is a good way to ensure accurate time keeping.
  • Page 32 Adding the StoreOnce device to an AD Domain In order to join a domain: Connect to the StoreOnce Web Management Interface and navigate to the NAS -> CIFS Server page Select the Edit button and choose AD from the drop-down menu.
  • Page 33 Managing shares on an AD domain Now that the HP StoreOnce Backup system is part of a domain and can be managed, it is possible to create shares and grant access permission to them for domain account users or groups.
  • Page 34 Windows Computer Management tool. Select the Shared Folders -> Shares option to display the available shares on the StoreOnce Backup system. In addition to the user configured shares there will be two “default shares” called C$ and IPC$, these cannot be used for backup.
  • Page 35 This will ensure the new authentication settings of the CIFS server are enforced. NOTE: The HP StoreOnce Backup system does not support creating shares from Windows Computer Management Consoles. Shares must be created from the StoreOnce Management Console.

  • Page 36: Shares (Nas)

    This page is used to view and manage all NAS target devices (referred to as shares). NOTE: It is important to understand that the HP StoreOnce network share is intended to be used ONLY by backup applications that “back up to disk”. Do not use the NAS target device as a drag-and-drop general file store.

  • Page 37: Creating A Cifs Share

    You will be advised that if you update the Share settings, any backup or restore jobs in progress for it will fail. Click Yes (or No). When the changes are applied they will take effect immediately. If the NAS server (service) needs to restart, there will be a warning provided to the user, which they can accept to allow all shares to temporarily go offline.
  • Page 38 Select NAS — Shares on the StoreOnce Management Console and display the Shares tab. Click Create. Provide the following information: Name: the name that will be used to identify the share in Windows. Description: a text description of the share (optional)
  • Page 39 It can also be mapped as a network drive in Windows. NOTE: The NAS target device is not optimized for general purpose file storage. The HP StoreOnce Backup system is a NAS deduplicating appliance that is optimized for backup.

  • Page 40: Replication Functions

    5 Replication functions Replication functions Select Replication from the StoreOnce menu item to display all aspects and tasks associated with replication. There are four tabs on the main Replication page and two further Navigator options for configuring VTL and NAS mappings. The default tab when you select this option from the Navigator is the Status tab.

  • Page 41: How Do I Identify The Ip Address Of A Service Set

    All mapping is done using the virtual IP addresses of the target and source service sets. In a single node StoreOnce VSA Backup system, the appliance is the virtual device or server that contains the data to be replicated.

  • Page 42: Identifying The Vif Address For An Hp B6200 Backup System

    Identifying the VIF address for an HP B6200 Backup system To identify the VIF address from an HP B6200 Management Console Select the Service Set in the list on the HP StoreOnce page. Replication functions...

  • Page 43: Status Tab

    Locate its VIF IP in the System Information. To identify the VIF address from the StoreOnce CLI (command line interface) Use the net show config command and locate the Node Specific Parameters. You are looking for the Network Virtual Data IP entries under each node. (The network template that was applied at system installation determines whether it is a 10GbE or 1GbE network.)

  • Page 44: Partner Appliances (Replication)

    Partner Appliances (Replication) The Partner Appliances tab shows you the replication status of all Target and Source HP StoreOnce Backup systems that have been configured for use with this HP StoreOnce Backup system.

  • Page 45: Target Appliances Tab

    Target Appliances tab This tab allows you to view the details of all target appliances. Users with an Admin login can also: “To Add a Target Appliance” (page 46) “To edit or remove a Target Appliance (administrators only)” (page 47) “Run Tracerout”...
  • Page 46 Appliance tab of the partner appliance. Product Class The product class of the appliance, such as HP B6000 or HP 4430. Appliance Address This is the IP address of the Target Appliance. You specify it when you add the Target Appliance and may edit it later.

  • Page 47: Source Appliances Tab

    NOTE: If the Target Appliance is on an HP B6200 Backup system, you must enter the VIF address of the required service set. See also How do I identify the IP address of a service set? (page 41). The default values for the Command and Data Protocol Port Numbers cannot be changed. If replication needs to take place through a firewall, the network administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol).
  • Page 48 are configured, the Target will only have access to a list of sources that are allowed to replicate to it. The tab also contains a wizard so that an administrator can select which source appliances have libraries and shares that are locked. To configure access permissions to source appliances (administrators only) Click Edit and check the Enabled box.
  • Page 49 Serial Number This is the serial number for the required service set. This information can be found on the top-level HP StoreOnce page. Appliance Name This is the name of the appliance for which you have specified the serial number and cannot be altered.

  • Page 50: Local Settings (Replication) Tab

    Local Settings (Replication) tab This tab contains three further tabs that show the settings for the local HP StoreOnce Backup system: General Settings tab (page 50) Bandwidth Limiting tab (page 51) Blackout Windows tab (page 53) General settings tab Users with an Admin login may edit and maintain these settings. Other users may only view them.

  • Page 51: Bandwidth Limiting Tab

    If replication needs to take place through a firewall, the network administrator will need to open (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup systems. Bandwidth Limiting tab This tab allows users with an Admin login to apply a general bandwidth setting and to configure bandwidth limiting windows.
  • Page 52 Display the Bandwidth Limiting tab. Check the General Limiting Enabled box. You can now work out the recommended general bandwidth limit, which is a simple calculation of: (Max WAN Speed) x (Max Desired WAN Usage%). A Bandwidth Limit Calculator is provided on this tab to work out limit values, if required. Click Edit to edit the Bandwidth Limiting Windows.

  • Page 53: Blackout Windows Tab

    NOTE: All settings are applied to the HP StoreOnce Backup system — you cannot configure settings for individual jobs. The Bandwidth Limit windows override the General Limit when the time specified for the window is active. Outside of Bandwidth Limit windows the General Limit applies.

  • Page 54: Event History (Replication) Tab

    The Clear Event History button may be used to clear the list. The History will be maintained if the HP StoreOnce Backup system is power cycled. Click on any column heading to sort messages according to that criterion. For example, click on Time to sort the messages according to time.

  • Page 55: Vt Mappings (Replication)

    HP StoreOnce Backup system. Non Replicating library: a library on this HP StoreOnce Backup system whose slots have not yet been mapped for replication. Replication and Recovery Wizards are available only with non-replicating libraries.
  • Page 56 Table 15 Local library parameters Name The name of the library, defined when the library device was created. Replication role The role, which may be non replicating, replication-source or replication-target. All library devices are initially non replicating, until slots have been configured using this page.

  • Page 57: Running The Replication Wizard (Virtual Tape Devices)

    Decide how you will seed the first full backup on the Target Appliance. Are you seeding across the WAN or have you been able to colocate the Target Appliance on the same LAN as the Source Appliance? See the HP StoreOnce Backup system Best Practices Configuration Guide for a more detailed discussion about seeding.
  • Page 58 (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup systems.) Click Add Target Appliance. See also How do I identify the IP address of a service set? (page 41).
  • Page 59 NOTE: If you need to create a new library on the target appliance, click Create New Target Library. Set up the details as you would normally do when creating a new library device. When creating libraries on a target device it is possible to create libraries with 0 (zero) drives. Attempting to create a library with more drives than those available on the target will fail with a suggestion that there may be too many drives already in use on the target.
  • Page 60 on the target library (these barcodes will be overwritten with those of the source when replication starts). By default, all slots on the Source are selected for mapping and mapped to available slots on the Target library. If you want to deselect cartridges from this slot mapping configuration, select Unmapped from the Target Slot Name drop-down menu.

  • Page 61: Recovering A Source Appliance (Virtual Tape Devices)

    The Replication Recovery wizard allows Admin users to recover mapping configurations after a disaster. For example: the remote site has lost both the host servers and the StoreOnce system. New hardware has been purchased and installed and the administrator now wants to recover data to the StoreOnce Backup system and then restore to the host server.
  • Page 62 Figure 2 Recovery using reverse replication Procedure 1 To recover a source appliance Create a new Non-Replicating Library on the Source Appliance (either by running the Installation wizard or by using the Devices page). Go to the Replication - VT Mappings page and select the new non-replicating library. Click Start Recovery Wizard.
  • Page 63 At the Select Target Appliance Step, select Add the Target Appliance and provide the IP address of the previous replication target device. Select the existing Target Library, or the Non-Replicating Library that was the Target Library before mapping was broken, from which slots should be recovered. TIP: Use the Click to show/hide details box to view further information about configured and maximum shares, libraries and mappings.
  • Page 64 If it is an existing Target Library, you may select the Slot Mapping that had been configured and click Next. If the mapping had been broken and the library has reverted to Non-Replicating, you can also add a new slot mapping. If the Target Library supports multiple library Fan In, the library may still be a Replication Target if other mappings exist.
  • Page 65 Click Next to display the Summary page. Click Apply to run reverse replication. 10. As soon as reverse replication has completed for each slot, the data may be recovered to the host using the original backup application. 1 1. New backups can now run to the Source Appliance and replication will run normally without further configuration.

  • Page 66: Nas Mappings (Replication)

    Figure 3 Reverse replication process: source lost NAS Mappings (Replication) This page displays details of all replication mappings between source and target shares. Admin users may use the two wizards on this page to configure replication mappings and recover mappings after a disaster.

  • Page 67: Source And Target Share Details

    The top half of the NAS Mappings page contains a list of all available NAS shares that have been configured on this HP StoreOnce Backup system. Non Replicating: a share on this HP StoreOnce Backup system that has not yet been mapped for replication. Replication and Recovering Wizards are available only with non-replicating shares.

  • Page 68: Share Details Tab

    Table 17 Local share parameters (continued) User Data Stored The amount in GB of user data stored. Size on disk The amount of space used on the disk. Access protocol The access protocol that was configured when the NAS share was created. Longest Time Out of Sync The longest time out of sync.

  • Page 69: Running The Replication Wizard (Nas)

    Create a Non-Replicating Share on the Source Appliance. Allow the first full backup to run. Decide how you will see the first full backup on the Target Appliance. (See also the HP StoreOnce Backup system Concept Guide). You can seed across the WAN.
  • Page 70 (TCP) ports 9387 (Command protocol) and 9388 (Data protocol) to allow the replication traffic to pass to and from the HP StoreOnce Backup systems.) Click Add Target Appliance. See also How do I identify the IP address of a service set? (page 41).
  • Page 71 NOTE: If you need to create a new share on the target appliance, click Create New Target Share. Set up the details as you would normally do when creating a new share. You cannot create a new target share if the appliance to be used as the target has Replication Source Permissions enabled.
  • Page 72 10. The Summary screen is displayed. Click Apply to create the share mapping configuration. Replication of files will start immediately. NOTE: If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance, remember to relocate the Target Appliance to the target site as soon as the files are synchronized.

  • Page 73: Recovering A Source Appliance (Nas Shares)

    It is possible to reverse seed the first full restore using a USB disk, as follows: Map from the host at the target site to the NAS share on the HP StoreOnce Backup system and copy the share to a USB disk attached to the host.
  • Page 74 Figure 4 Recovery by reverse seeding NAS shares on a replacement source appliance Go to the Replication - NAS Mappings: page and select the new non-replicating share. Click Start Recovery Wizard. At the Select Target Appliance step, select Add Target Appliance and provide the IP address of the previous replication target device.
  • Page 75 Select the existing Target. This is the Target NAS share from which files should be recovered. Click Next. NOTE: If the mapping has been broken there will be an entry that says Non-replicating share (instead of Replication Target). At the Edit Share Mapping step, either adopt the mapping that had been configured or create a new mapping and click Next.
  • Page 76 Click Adopt to run reverse replication. As soon as reverse replication has completed, the data may be recovered to the host using the original backup application. 10. New backups can now run to the Source Appliance and replication will run normally without further configuration.

  • Page 77: Promoting A Target Share Over The Wan Using Nas

    Promoting a Target Share over the WAN using NAS The remote site has lost both the host servers and the StoreOnce system. New server hardware has been purchased and installed and the administrator now wants to recover data to the server.
  • Page 78 Make sure the backup application is targeting the newly non-replicating share and recover the data. At this point there is no HP StoreOnce Source Appliance at the remote site. If one is installed at a later date, you can reverse recover the data and configure replication, as described in Reverse replication using the wizard (page 73).
  • Page 79 Figure 7 Recovery process: promoting a target share over the WAN NAS Mappings (Replication)

  • Page 80: Hp Storeonce Catalyst Functions

    HP StoreOnce Backup system. This function requires a backup application that supports HP StoreOnce Catalyst. The HP OST 2.0 plugins should also be installed on any Media Servers that will be transferring data to the StoreOnce Backup system. Refer to http://www.hp.com/go/ebs...

  • Page 81: Storeonce Catalyst Terminology

    HP StoreOnce Backup system. If deduplication occurs on the media server so that only unique data is sent to the HP StoreOnce Backup system, a low bandwidth network link is adequate. If the media server sends all the data and deduplication is carried out on the HP StoreOnce Backup system, a high bandwidth network link is required.

  • Page 82: Storeonce Catalyst Status Tab

    NOTE: Click on + to expand the StoreOnce Catalyst topic in the Navigator and access the Catalyst Stores topic. StoreOnce Catalyst Status tab The Status tab displays details about StoreOnce Catalyst status and protocol StoreOnce Catalyst copy and data job throughput totals...

  • Page 83: Storeonce Catalyst Settings Tab

    Catalyst perspective, if data is being moved between the HP StoreOnce Backup system and a media or application server, this is a data job. If the transfer is between two HP StoreOnce Backup systems, this is a Catalyst Copy job. For Copy jobs the HP StoreOnce Backup system is responsible for all data movement (although the process is initiated by the backup application software).

  • Page 84: Storeonce Catalyst Clients Tab

    When enabled, the Clients tab is active and the Permissions tab on the Stores page is active. These tabs allow you to control which clients (backup applications) can access which stores on the StoreOnce Backup system. If you do not set permissions, all clients will be able to access all stores.
  • Page 85 Client The client identifier is a user-defined string that is set through the backup application software and which can then be used on the HP StoreOnce Backup system to identify a client. For example, there may be multiple media servers sharing the same ID;...

  • Page 86: Storeonce Catalyst Blackout Windows Tab

    Blackout windows are available on most StoreOnce functions, so that you can ensure that all StoreOnce services run efficiently and do not compete for resources. For example, if you are running backup, restore, replication and Catalyst Store operations with no break (i.e. 24 hours a day), housekeeping will never be able to complete and performance will suffer.

  • Page 87: Storeonce Catalyst Bandwidth Limiting Windows Tab

    StoreOnce Catalyst Bandwidth Limiting Windows tab There are four sections to this tab, all of which relate to bandwidth limiting on outbound copy jobs. Status: which details the current bandwidth limit, if any General bandwidth limit: where administrator users may enable and apply a general bandwidth limit.

  • Page 88: Catalyst Stores Page

    Click Apply. Catalyst Stores page Select StoreOnce Catalyst — Stores from the Navigator to display the Stores page and tabs. The top half of the Stores page shows all stores configured for the appliance. Click on a store to display its details in the lower half of the page. Users with an Admin login may edit these settings or delete stores.

  • Page 89: Store Details Tab

    Table 22 Store fields Field Description Name The name of the store. This may be created manually through the HP StoreOnce Backup system or generated by the backup application. Version The version of the store. Status The status of the store. When you create a store you will see the status change until it becomes Online.

  • Page 90: Permissions Tab (Administrators Only)

    Secondary transfer policies to the same value. To create a new store (administrators only) Click the Create button at the top of the StoreOnce Catalyst page. Provide the store details as described in the table above and click Create.

  • Page 91: Item Summary Tab

    Click Edit to change permissions. The default setting is No Access, which means that the client cannot access the store for data or copy jobs. Click in the appropriate Access button for the client(s) who should have access and click Update. Item summary tab This tab provides summary details of each item in the store.
  • Page 92 The size of the meta data associated with the item. Meta data is created by the backup application. Dedupe block size The dedupe block size. Currently, the block value is always Variable. Application Identfier The name of the application that created the item. HP StoreOnce Catalyst functions...

  • Page 93: Data Jobs Tab

    The name of the item is a unique identifier that is always defined on the backup application. Similarly, the client name is defined on the backup application. Best practice is to ensure that client names are also meaningful for use in searches on the StoreOnce Backup system.
  • Page 94 Cancelled: the Status Information provides more details, for example, the data connection has been lost between the HP StoreOnce Backup system and the media server (this is unlikely to occur) Unexpected error: the StoreOnce Backup system has experienced a problem whole...

  • Page 95: Outbound Copy Jobs Tab

    Click on an item within a list to display further details about it in the lower part of the page. Table 27 Data job details Field Description Item Name The name of the item within data job. This name is created by the backup application. Each data job may have multiple items.
  • Page 96 The name of the item is a unique identifier that is always defined on the backup application. Similarly, the client name is defined on the backup application. Best practice is to ensure that client names are also meaningful for use in searches on the StoreOnce Backup system.
  • Page 97 HP StoreOnce Backup system. All target details are specified by the backup application when the outbound copy job is created. Target Store The name of the target store on the StoreOnce Backup system to which the job is being copied. Target Item Name The name of the target item on the StoreOnce Backup system to which the job is being copied.
  • Page 98 HP StoreOnce Backup system. All target details are specified by the backup application when the outbound copy job is created. Target Store The name of the target store on the StoreOnce Backup system to which the job is being copied. Target Item Name The name of the target item on the StoreOnce Backup system to which the job is being copied.
  • Page 99 Cancelled By User. This means that the customer cancelled the copy job either through the backup application or via the Management Console GUI. Unexpected Error, something bad has happened but we do not know what. Contact HP Support. Lock Release Request, the destination Catalyst item was opened by another process. This is unlikely to be seen by customers as their backup application should prevent this from occurring.

  • Page 100: Inbound Copy Jobs Tab

    The customer will need to try the copy again within the backup application. Object Not Ready. This shouldn’t happen but if it does, the customer should contact HP Support. Job State Inconsistency Found. This shouldn’t happen but if it does, the customer should contact HP Support.
  • Page 101 The name of the item is a unique identifier that is always defined on the backup application. Similarly, the client name is defined on the backup application. Best practice is to ensure that names are also meaningful for use in searches on the StoreOnce Backup system.
  • Page 102 Field Description Source Appliance The address of the source appliance. The source is this HP Backup system. All source details are specified by the backup application when the inbound copy job is created. Source Store The name of the source store for the inbound copy job.
  • Page 103 The address of the source server. The source is the StoreOnce Backup system from which the job is being copied to this HP StoreOnce Backup system. Source Store The name of the source store on the StoreOnce Backup system from which the job is being copied. Source Item Name The name of the source item on the StoreOnce Backup system from which the job is being copied.
  • Page 104 If you use the GUI to cancel an inbound copy job, it is recommended to cancel the job in the source outbound copy jobs list first. Select the job to be cancelled in the inbound copy job list. Click Cancel Job. At the confirmation prompt click OK. 104 HP StoreOnce Catalyst functions...

  • Page 105: Housekeeping Function

    Select Housekeeping from the HP StoreOnce menu item to display current housekeeping activity as two graphs: Load and Jobs. There are four tabs that display housekeeping statistics for: Overall, Libraries, Shares and StoreOnce Catalyst. Once on the Housekeeping page users with an Admin login can also configure blackout windows for housekeeping.
  • Page 106 These graphs are for illustrative purposes, to give an indication of the amount of housekeeping workload on the StoreOnce Backup system. Deleting a single VTL cartridge, Catalyst Object, or NAS file does not necessarily equate to a single housekeeping job being added to the queue.

  • Page 107: Configuring Blackout Windows

    Click Pause Housekeeping to pause housekeeping altogether (perhaps while you decide how best to configure blackout windows). This setting applies to all devices, libraries and shares on the HP StoreOnce Backup system. It is not retained if there is a power failure or the HP StoreOnce Backup system is powered down.

  • Page 108: Storeonce Reporting

    These graphs are updated every 5 seconds and provide useful feedback about the activity on the HP StoreOnce Backup system. See the HP Best Practices for VTL, NAS, StoreOnce Catalyst and Replication implementations for more information about using these graphs in conjunction with other information to decide whether it may be necessary to take action to improve performance and what action may be appropriate.
  • Page 109 This page has four tabs that allow you to select Overall, Libraries, Shares or StoreOnce Catalyst storage reporting. Each tab allows you select Data and/or the Period from drop-down boxes to specify the axes for the graph. There are four Data types:...

  • Page 110: Storage Reporting

    If storage capacity is low, you may be able to increase it by adding datastores (up to ten1 TB datastores are supported).. Refer to the HP StoreOnce VSA Deployment and Configuration guide for more information. Table 32 Storage report parameters...

  • Page 111: 10 Device Configuration

    User Management (page 111) Email (page 113) Support Ticket (page 116) Device Configuration page System Information shows summary details for the HP StoreOnce Backup system that were set up at installation. It cannot be modified from the GUI. Table 33 Device configuration Field...

  • Page 112: To Create A New User (Admin User)

    To create a new user (Admin user) Click Create. Enter the User Name and select a User Role of user or admin from the drop-down list. Enter a Password for the new user and confirm the password. Enter your password (the one you used to log in). This authorizes the creation of the new user and password.

  • Page 113: To Delete A User (Admin User)

    NOTE: If you logged in as an Admin user you can change any password. You will be required to enter your Admin password, even if you are changing a User password. Click OK. At the confirmation click OK. To delete a user (Admin User) NOTE: You cannot delete the two default user accounts: Administrator and Operator.

  • Page 114: Test Email

    The Email Setup page displays the current configuration for sending out event notifications via email. This includes information needed to route the email (SMTP server), as well as the association of events with destination email addresses. A single event can generate a notification to multiple email addresses.

  • Page 115: To Manage Email Notifications

    The Events topic page lists the event types that may be notified by email and the addresses to which the email notifications are sent. There are three types of events that generate email notifications, listed under the Severity column, once they have been setup in Manage Email Notifications.

  • Page 116: Support Ticket

    Sending configuration by After each data collection, a zip file containing specified StoreOnce and system command email enabled outputs representing the appliance configuration may be sent. This can be enabled or disabled.

  • Page 117: Data Collection

    The data is collated in a tar file that is assigned a name. Once collected, use the Download button to get the collected data. NOTE: This operation may take some time. The equivalent StoreOnce CLI command is support create ticket. Support Ticket 1 17...

  • Page 118: Delete Data Collection

    The dialog contains one field: filename. Delete data collection Use the Delete button to delete the selected data collection, or Delete All to remove all data collections. This operation removes the tar files on each node from the system. NOTE: This operation may take some time.

  • Page 119: 1 Events

    1 1 Events Select Events from the Navigator to display each alert, warning, and information message generated by the Management Server. Three levels of events are represented: Alerts: Disruptive events that can result in loss of access data. Warnings: Potentially disruptive conditions in which access is not lost, but if the situation is not addressed, it can escalate to an alert condition;...
  • Page 120 Click OK. 120 Events...

  • Page 121: 12 Troubleshooting

    StoreOnce Backup System configuration problems (page 127) Accessing the CLI Many of the topics in this section require access to the StoreOnce Command Line Interface (CLI). They cannot be executed from the GUI. There is a separate StoreOnce CLI Reference Guide, which you should use for more detailed information.

  • Page 122: Update Process

    Run the StoreOnce CLI software update commands Check that the update has completed successfully Please refer to the release notes accompanying the software update or to the HP StoreOnce Backup system Maintenance and Service Guide for step-by-step instructions. sftp the package to the staging area sftp the package (D2D_Master <revision_info>.rpm) to the staging area of the active...

  • Page 123: Pulling A Support Ticket

    ERROR messages within the file. Pulling a Support Ticket A support ticket is a snapshot in time of the StoreOnce product, showing the configuration, status and health of the product, as well as historical events for use with troubleshooting the product. It is also called “a collect”.

  • Page 124: Data Collection

    When you create a support ticket for the HP StoreOnce Backup system, it is saved locally at the time of collection. HP recommends that you download that support ticket as soon as possible, before doing anything else to the system, such as rebooting.

  • Page 125: Multiple Users

    Currently, you cannot see which users are logged in. The accounts show command will list all the user accounts defined for the HP StoreOnce Backup system. For each account the authority level is provided. Connecting to the StoreOnce Backup system from the backup application Make sure you have the latest version or software patches for the backup application.

  • Page 126: Cannot Authenticate An Iscsi Session

    Your HP Backup system is not optimized for your network and application. Cannot authenticate an iSCSI session CHAP authentication is used within HP StoreOnce Backup system. For details of the settings on the Microsoft iSCSI initiator and the HP StoreOnce Web Management Console, see also the HP StoreOnce Backup system Installation and Configuration Guide.

  • Page 127: Catalyst Troubleshooting

    I cannot see a newly created VTL device When you create a new device on the HP StoreOnce Backup system, the host will not be able to see the device until you connect to it manually using the iSCSI initiator. If you still cannot see the device, check Device Manager to make sure it is visible from the host.

  • Page 128: Glossary

    Glossary CIFS Common Internet File System. The protocol used in Windows environments for shared folders. 128 Glossary...

  • Page 129: About This Guide

    About this guide Intended audience This guide is intended for users who install, operate and maintain the HP StoreOnce Backup system. Related documentation In addition to this guide, the following documents provide related information: HP StoreOnce VSA Deployment and Configuration guide (PDF): This guide provides information about two available methods of deployment for the HP StoreOnce VSA, using StoreOnce Enterprise Manager (SEM) or using vSphere Client.

  • Page 130: Hp Technical Support

    Detailed questions Registering your HP StoreOnce Backup system Once you have installed and tested your HP StoreOnce Backup system please take a few minutes to register your product. You can register via the web (http://www.register.hp.com). To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory.

  • Page 131: Index

    Catalyst Stores Data Jobs tab, conventions, Catalyst Stores Inbound Copy Jobs tab, related documentation, Catalyst Stores Item Summary tab, documentation Catalyst Stores Outbound Copy Jobs tab, HP website, Catalyst Stores Permissions tab, providing feedback, CIFS server drive emulation , authentication, drives...
  • Page 132 slot mappings name, modify support ticket, 1 16 store details, move cartridge, edit NAS share, MSL G3 series (2x24) Library, email MSL G3 series (4x48) Library, configuration, 1 14 MSL G3 series (8x96) Library, email events, 1 14 multiple users, configuration, 1 15 test,...
  • Page 133 1 10 web management interface, StoreOnce Backup system websites logging on to CLI, HP , logging on to GUI, HP Subscriber's Choice for Business, StoreOnce Catalyst see Catalyst product manuals, StoreOnce catalyst write protect, cartridges, pause jobs, Storeonce catalyst blackout windows,...

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