Ford 2013 Flex Owner's Manual page 444

Issue
• You may be
SYNC does not
understand what using the wrong
I am saying. voice commands,
OR
• You may be
speaking too soon
or at the wrong
time.
• You may be
SYNC does not
understand the using the wrong
name of a song or voice commands,
artist. OR
• You may not be
saying the name
exactly as it is
saved, OR
• The system
may not be
reading the name
the same way you
are saying it.
2013 Flex (471)
Owners Guide gf, 4th Printing, December 2012
USA (fus)
SYNC®
Voice command issues
Possible Possible solution(s)
cause(s)
• Review the Phone voice
commands and the Media voice
commands at the beginning of
their respective sections.
• Be aware that SYNC's
microphone is either in your
rear view mirror or in the
headliner just above the
windshield.
• Review the media voice
commands at the beginning of
the media section.
• Say the song or artist exactly
as listed. If you say, "Play Artist
Prince", the system does not
play music by Prince and the
Revolution or Prince and the
New Power Generation.
• Make sure you are saying the
complete title, such as
"California remix featuring
Jennifer Nettles".
• If the songs are saved in all
CAPS, you have to spell them.
LOLA requires you to say, "Play
L-O-L-A".
• Do not use special characters
in the title as the system does
not recognize them.
443