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Further Help
If possible, stay by your
computer. Your Technical
Support Representative may
wish to go through the problem
with you during the call.
Be sure to read the 'Safety
Information' at the front of this
User Guide before carrying out
this procedure.
More help, late-breaking
news and details of the
latest accessories for these
products may be found on the
worldwide web at:
http://www.ibm.com/support
Information about the Video
Electronics Standards
Association can be found on the
worldwide web at:
http://www.vesa.org
24
If you are unable to correct the problem yourself, you may seek further help
as follows:
Call the IBM HELPCENTER.
In the US call 1-800-772-2227
In Canada call 1-800-565-3344
In other countries contact your dealer or retailer.
Before calling, please have available as much of the following information as
possible:
1.
Model and serial number from the label on your monitor.
2.
Purchase receipt.
3.
Description of problem.
4.
Computer type and model.
5.
System configuration (hardware fitted, etc.).
6.
System BIOS version number.
7.
Operating System and version number.
8.
Display driver version number.
9.
Video Adapter Type.
Removing the stand and cables
Alternative stands for your IBM Flat Panel Monitor may be available from
specialist suppliers.
This product is equipped with mounting facilities that conform to the 100mm
x 100mm VESA Flat Panel Monitor Physical Mounting Interface Standard
(FPMPMI).
This product is shipped with the signal cable and the power cord attached to
the monitor. If you want to use other cables for reasons such as having the
monitor wall-mounted, follow the instructions below:
1.
Disconnect the power cord from the wall outlet.
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