Troubleshooting Guide - GE 2-9824 User Manual

General electric answering system user's guide
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T
ROUBLESHOOTING
Problem
No dial tone/won't dial out
Phone doesn't ring
Volume is low
Memory dialing problems
Unit doesn't answer calls
Unit answers after 10 rings
Unit answers after two rings
Unit does not respond to
any buttons
G
UIDE
Solution
• Check phone line connection and
handset cord connection.
• Check hook switch to make sure it
pops up.
• Make sure TONE/PULSE switch is in
correct position.
• Adjust the RINGER VOLUME level.
• Could have too many phones
on one line. (See FCC registra-
tion information regarding REN)
• Check the VOLUME setting. Turn up if
necessary.
• Make sure you entered numbers
correctly. Review memory dialing
section.
• Make sure that the ANSWER ON/OFF
button is on.
• Make sure unit is connected to a
working AC outlet.
• Tape is full or jammed, or
ANSWER ON/OFF button is off.
• There are new or saved messages.
Play messages and do not save them
to restore the unit to answer on the
fifth ring.
• Unplug unit and wait at least one
minute. Then, restore power.
15

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