NEC Silentwriter SuperScript 610plus User Manual

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SuperScript 610plus
User's Guide

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Summary of Contents for NEC Silentwriter SuperScript 610plus

  • Page 1 Silentwriter SuperScript 610plus User's Guide...
  • Page 2 NEC is prohibited. Silentwriter is a U.S. registered trademark of NEC Corporation. SuperScript is a trademark of NEC Corporation. All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents Contents Using this Guide 1 Introduction How the Printing Process Works Standard Features Options Ordering Supplies and Accessories 2 Setting Up Unpacking Unpacking Locating the Printer Items Operating Requirements Printer Dimensions Printer Dimensions with 200-sheet Hopper System Requirements External Printer Parts Internal Printer Parts 2-12 Installing the Hopper...
  • Page 4 Contents 3 Printing with Your SuperScript 610plus SuperScript 610plus Print Modes GDI Mode GDI Setup Screen 2Up/4Up Screen GDI Options Screen Advanced Options Manual Duplex Printing Scaling 3-12 Print to File 3-12 Density Button 3-13 Forms Window 3-14 PCL Print Mode...
  • Page 5 Contents Media Purchasing Specifications 6-10 Sheet Paper 6-11 Envelopes 6-13 Adhesive Labels 6-14 Transparency Film 6-15 Storage Guidelines 6-16 7 Using Fonts Fonts in GDI mode Fonts in PCL Mode Installing SuperScript TrueType Fonts 8 Choosing Print Options How to Print Using Various Media The Standard Hopper Multi-sheet Feed and Single-sheet Feed Installing Paper...
  • Page 6 Contents Transporting the Printer 9-22 Removing the Toner Cartridge 9-22 Removing the Paper Hopper 9-24 Removing the Interface Cable 9-24 Removing the Power Cord 9-25 Check List Before Transporting the Printer 9-26 10 Troubleshooting 10-1 Print Quality Maintenance 10-3 Paper Jam 10-3 Locations of Potential Paper Jams 10-4...
  • Page 7 11 Getting Service and Support (For U.S. Only) 11-1 Assistance 11-2 Getting Help from Your Company 11-2 Getting Help from NEC 11-3 Silentwriter SuperScript 610plus Printer Limited Warranty 11-4 Warranty 11-5 Warranty Length 11-5 Warranty Coverage 11-5 Warranty Support 11-7...
  • Page 8 Contents...
  • Page 9: Using This Guide

    Using this Guide This guide provides an introduction to the NEC SuperScript 610 plus printer and includes information about set up, features, operation, and maintenance. If you are a new user, you may want to read this entire user’s guide to familiarize yourself with the printer.
  • Page 10 viii...
  • Page 11: Introduction

    Introduction 1–1 Introduction...
  • Page 12 In addition, by expanding the memory of your computer or upgrading to a more powerful PC, the performance of your SuperScript 610plus can also be improved. NEC SuperScript software supports two printing modes, namely, GDI mode and PCL emulation mode.
  • Page 13: How The Printing Process Works

    Host-based Processing SuperScript uses your PC power to process print jobs. Two Printing Modes The Silentwriter SuperScript 610plus software allows you to select from two different modes of printing: • GDI mode provides fast, WYSIWYP (What You See Is What You Print) output.
  • Page 14 Print speed: up to 6 pages per minute. Print resolution: 300 300 dots per inch. Sharp Edge Technology Silentwriter SuperScript 610plus features the patented Sharp Edge Technology (SET). This feature detects and smoothes the jagged edges of raster images by dividing one full dot into several subdots to be set in the same area.
  • Page 15 Introduction 1–5 Paper input: from a 50-sheet hopper supporting: Paper: 1 Letter 2 A4 3 Executive 4 B5 (GDI Only) 5 Legal Envelope: 1 Monarch 2 Commercial 10 3 DL 4 C5 Paper output: face-up tray with a maximum capacity of 50 sheets (at 17 lb), or face-down door.
  • Page 16 1–6 Introduction Toner Saving Mode This feature allows you to save toner by control- ling print density. You can turn this mode on or off in Print Status Window (See Chapter 5, Print Status Window). Print Darkness This feature allows you to adjust the print dark- ness of whole page as required.
  • Page 17: Options

    This feature requires an optional color toner cartridge. The options available for the Silentwriter OPTIONS SuperScript 610plus include the following. Optional 200-sheet Paper Hopper supporting: Paper: 1 Letter 2 A4...
  • Page 18: Ordering Supplies And Accessories

    PostScript printing, in addition to the standard GDI and PCL modes. ORDERING To order any of the following printer supplies or accessories, contact your NEC printer dealer, or call SUPPLIES AND 1-800-NEC-INFO to locate a supplies dealer nearest ACCESSORIES...
  • Page 19 Introduction 1–9 Table 1-1 Supplies and Accessories PRODUCT ORDER NUMBER Toner Cartridge 20-061 Optional 200-sheet Paper Hopper 6107 SuperScript PS Upgrade Kit 610plus PS Blue Toner Cartridge 20-062 Red Toner Cartridge 20-063 Yellow Toner Cartridge 20-064 It is recommended to use the specified toner car- tridge in order to get better printing quality.
  • Page 20 1–10 Introduction...
  • Page 21: Setting Up

    Setting Up 2–1 Setting Up...
  • Page 22: Unpacking

    2–2 Setting Up UNPACKING Perform the following procedures to set up your SuperScript 610plus printer. Unpacking 1. Open the box. 2. Take out the documents (including software diskettes), the hopper, and the power cord from the box. 3. Lift the printer together with the packing materi-...
  • Page 23: Locating The Printer Items

    Setting Up 2–3 Locate the following items: Locating the Printer Items • NEC Silentwriter SuperScript 610plus printer • SuperScript software kit • User’s guide • Hopper • Power cord • Starter Toner Cartridge (in the printer) • Packing material (not shown) NOTE: Save this user’s guide and all packing...
  • Page 24: Operating Requirements

    2–4 Setting Up The following operating environment requirements OPERATING should be satisfied: REQUIRE- MENTS Place the printer on a sturdy, flat surface. Keep the room well ventilated with a relative humidity between 20% and 80% and temperature between 50˚ F and 90.5˚ F (10˚ C to 32.5˚ C ) Leave adequate space around the printer for easy access (See the following figure.) WARNING: Do not place objects near the printer...
  • Page 25: Printer Dimensions

    Setting Up 2–5 The following illustration shows the standard dimen- Printer sions of a Silentwriter SuperScript 610plus printer. Dimensions...
  • Page 26 2–6 Setting Up...
  • Page 27: Printer Dimensions With 200-Sheet Hopper

    Setting Up 2–7 Printer Dimen- The following illustration shows the dimensions of a Silentwriter SuperScript 610plus printer when the sions with 200- 50-sheet hopper is replaced by the optional 200-sheet sheet Hopper hopper.
  • Page 28: System Requirements

    – should add up to at least 12.5 megabytes. See Allocating Virtual Memory, in Chapter 10, Troubleshooting). A standard PC parallel printer port is required to connect with the SuperScript 610plus printer through a high quality parallel cable. See Appendix D for more details.
  • Page 29: External Printer Parts

    Setting Up 2–9 NOTE: Because of NEC SuperScript’s high speed interface, it is important to use a properly manufac- tured parallel cable. Use of a poor quality parallel cable may affect your output. See Interface Cable specification, Appendix D. EXTERNAL The following two illustrations show external printer parts.
  • Page 30 2–10 Setting Up Upper Cover (also functions as a face-up tray) Provides access to the inside of the printer and stacks printed sheets with printed side facing up. Maximum capacity: 50 sheets. Lock Release Lever Unlocks and opens the upper cover. Status Panel There are three indicator lights to show the operating status of the printer.
  • Page 31 Setting Up 2–11 Standard Hopper Holds up to 50 sheets of paper (at 17 lb.). Face-down Door Ejects the printed sheets with printed side facing down. Power Switch Turns the printer off or on. Model Number Indicates the model number of your printer. Serial Number Indicates the serial number of your printer.
  • Page 32: Internal Printer Parts

    2–12 Setting Up Memory Cover Provides access to the inside of the printer for the optional memory expansion module. The printer memory can be expanded by adding one SIMM (Single In-line Memory Module). This is avail- able from your local dealer. The specification of the memory expansion module is the following.
  • Page 33 Setting Up 2–13 Paper Guide Ribs Guides the sheets to the fuser unit. Transfer Roller A high voltage roller that attracts the toner to the sheets. Laser Diode Unit Exposes and generates the print image on the EP drum surface. Fuser Unit Fixes the toner to the paper.
  • Page 34: Installing The Hopper

    2–14 Setting Up Install the hopper as follows. INSTALLING THE HOPPER Installing the 1. Hold the standard hopper with both hands as illustrated and place on the printer. Standard Hopper NOTE: Be sure to remove the ATTENTION sheet packed in your printer prior to installing the hopper.
  • Page 35: Installing The 200-Sheet Hopper

    Setting Up 2–15 2. Push the hopper downward. A clicking sound is heard when the hopper is firmly in place. 3. Check that the hopper is securely set by pushing gently against it. Installing the If you have purchased the optional 200-sheet hopper, install the hopper following the instructions in 200-sheet Chapter 8 "Installing the 200-sheet Hopper".
  • Page 36: Toner Cartridge

    2–16 Setting Up The toner cartridge contains toner (a dry ink sub- TONER stance) and an EP drum that transfers the toner to CARTRIDGE paper. The starter toner cartridge shipped in your printer has a sealing tape in place that must be removed prior to printing.
  • Page 37 Setting Up 2–17 2. Hold the cartridge horizontally and gently rock it five to six times to distribute the toner evenly. NOTE: Rock the cartridge in the direction indicated in the illustration. While rocking, take care not to touch the drum protection shutter (red transparent plastic) of the toner cartridge.
  • Page 38 2–18 Setting Up 3. Grasp the transparent toner sealing tape and pull the tape out. The toner sealing tape is approxi- mately 20 inches (500 mm) long when completely removed. NOTE: Be sure to pull the tape straight and slowly out of the cartridge to prevent it from being broken in the middle.
  • Page 39 Setting Up 2–19 4. Carefully remove the yellow drum protection pins of the toner cartridge (2 pieces). NOTE: Do not touch the drum protection shutter.
  • Page 40: Installing The Toner Cartridge

    2–20 Setting Up 1. Check that the power switch is off. Installing the Toner Car- 2. Pull the lock release lever of the upper cover and tridge carefully open it.
  • Page 41 Setting Up 2–21 3. Hold the toner cartridge by its two green handles and gently release it bottom first into the printer. NOTE: Check that the toner cartridge is securely seated inside the printer.
  • Page 42 2–22 Setting Up 4. Carefully push down the upper cover to close it. NOTE: Check that the lock release lever has se- curely returned to its locked position.
  • Page 43: Installing Paper

    Setting Up 2–23 1. Slide the right paper guide over to the right edge INSTALLING to allow for paper installation. PAPER 2. Pull the paper setting lever in the direction indicated by the arrow.
  • Page 44 2–24 Setting Up 3. Insert paper as far as it will go with its edges evenly touching the left paper guide. The hopper can accommodate up to approxi- mately 50 sheets. However, load one sheet at a time in single-sheet feed mode if you are using heavier paper, envelopes, labels and transparen- cies (refer to Chapter 8).
  • Page 45 Setting Up 2–25 4. Slide the right paper guide over until it gently touches the edge of paper. 5. Return the paper setting lever down to its original position. NOTE: Check that the edges of paper are even. Otherwise, sheets may not be fed properly, which may cause print errors.
  • Page 46: Interface Cable

    2–26 Setting Up Use a good quality parallel cable to connect this INTERFACE printer to a computer. See Appendix D for the CABLE parallel cable specifications. Connect the interface cable as described below. 1. Switch off power to the printer and the computer. NOTE: To protect your printer and computer from possible damage, make sure they are powered down prior to connection.
  • Page 47 Setting Up 2–27 2. Plug the interface cable connector into the printer and then secure the lock springs. 3. Connect the other end of the cable to the compu- ter. Refer to the computer manual for details about selection of a proper interface connector.
  • Page 48: Power Cord

    2–28 Setting Up Use the power cord provided and connect it to an POWER CORD outlet. NOTE: Do not connect the power cord to the auxiliary outlet of your computer. Connect the power cord as described below. 1. Switch off power to the printer. NOTE: Check that the power switch is off.
  • Page 49 Setting Up 2–29 2. Plug the power cord into the power connector on the rear panel of the printer. 3. Plug the other end of the power cord into an outlet.
  • Page 50: Installing Superscript Printing Software

    SuperScript software and fonts, and makes any SOFTWARE necessary changes to Windows startup files. Once you have started the NEC SuperScript setup program, you can cancel the installation at any time. Just click on the Cancel button that appears in the setup program window.
  • Page 51 Setting Up 2–31 4. At the prompt, type: A:\ NECSETUP where [A:] is the letter of the drive containing the SuperScript software diskette. The first setup screen appears as shown in the following figure. Click the mouse or press any key to continue. 5.
  • Page 52 LPT1, LPT2, or LPT3. The setup program only shows you the port names avail- able on your system. The default is LPT1. Later, after the installation, you can select a different port by using the NEC SuperScript Print Status Window (see Chapter 5).
  • Page 53 Setting Up 2–33 8. Tell the setup program which drive and directory you want to install the NEC SuperScript soft- ware. You can accept the default supplied by the setup program, or give it the name of another drive on your PC on which to install the soft- ware.
  • Page 54 2–34 Setting Up 9. During the installation, NEC SuperScript shows you progress and status messages, as shown in the next figure. 10. The installation program will prompt you to insert the NEC SuperScript Software diskette #2. The installation program will then continue to copy the NEC SuperScript software to the specified directory.
  • Page 55 11. There are 20 TrueType fonts bundled with your SuperScript 660plus printer. These fonts are located on NEC SuperScript 660plus Software Disk #3. You may choose to install all or none of the fonts or do a custom install. A custom install allows you to install only the fonts you want.
  • Page 56 Setting Up Click on OK to proceed with the font installation. The installation program will prompt you to insert the NEC SuperScript 660plus Software diskette #3. 12. The installation program automatically modifies the Windows initialization files so that NEC SuperScript Software runs properly when you...
  • Page 57 Setting Up 2–37 13. The setup program also creates the NEC SuperScript Tools group. This group contains icons for NEC SuperScript programs, including the Print Manager, Test Utility, Printer Status Window and the PCL Control Panel. Once NEC SuperScript is active, you will be able to run these programs by double-clicking on their icons.
  • Page 58 2–38 Setting Up 15. When Windows is restarted, NEC SuperScript Test Utility will check to make sure all the print modes work correctly. The test utility will print several pages, including a configuration page containing information about your system and printer.
  • Page 59 Setting Up 2–39 NOTE: This program performs some time-consum- ing test operations. Before continuing, make sure the printer is ready. The power switch should be turned on, and the hopper should have paper in it. Press OK to continue with the print tests, Cancel to exit to the program's main menu.
  • Page 60 2–40 Setting Up...
  • Page 61 Setting Up 2–41 19. SuperScript will now ask to print one test page in each print mode. Click on Yes to continue, No to bypass the current test.
  • Page 62 2–42 Setting Up 20. After you have made all your selections the NEC SuperScript Test Program will inform you that all test pages have been sent to the SuperScript Print Manager for printing. You can use the SuperScript Print Manager to monitor print job progress.
  • Page 63 Setting Up 2–43 Once SuperScript software is installed, NEC SuperScript 610plus device names appear in the Printers window of your Control Panel (see the next figure).
  • Page 64 2–44 Setting Up...
  • Page 65: Printing With Your Superscript 610Plus

    Printing with Your SuperScript 610plus 3–1 Printing with Your SuperScript 610plus...
  • Page 66: Superscript 610Plus Print Modes

    MS-DOS command line within Windows. You can select print mode from many Windows applications, or through the Control Panel’s Printers window. To print in GDI mode, select “NEC SuperScript 610plus GDI on NEC.GDI” as the current printer. To print in PCL emulation mode, select “NEC SuperScript 610plus PCL on...
  • Page 67: Gdi Setup Screen

    Printing with Your SuperScript 610plus 3–3 Your Windows based application might duplicate GDI Setup some SuperScript GDI Setup settings such as Screen number of copies. In general, for faster and more accurate printing you should use the SuperScript Setup screen instead of your application to choose print settings.
  • Page 68 Main. If this window has been minimized, restore it. 2. Double-click on the Control Panel icon in the Main window. 3. Double-click on the Printers icon in the Control Panel window. 4. Select NEC SuperScript 610plus GDI on NEC.GDI 5. Click on the Setup button.
  • Page 69 Printing with Your SuperScript 610plus 3–5 NOTE: You can also set options for GDI mode from the File menu of many Windows-based applications. Typically there are one or two commands to take you to the Print Setup dialog box, please refer to the application documentation for specific details, and be aware of the above conditions.
  • Page 70 3–6 Printing with Your SuperScript 610plus The setup screen lets you select: Paper Source: Hopper Feed Manual Feed (Optional 200-sheet Hopper only) Orientation: Portrait Landscape Paper Size: Letter 8-1/2 11 in 297 mm Executive 7-1/4 10-1/2 in Legal 8-1/2 14 in...
  • Page 71: 2Up/4Up Screen

    Printing with Your SuperScript 610plus 3–7 The OPTIONS button takes you to the Advanced Options screen, described in this chapter “GDI Options Screen”. Press the OK button if you are satisfied with the selections shown in each box in the Options dialog window.
  • Page 72: Gdi Options Screen

    3–8 Printing with Your SuperScript 610plus Putting an X in the box marked Use NEC GDI Options SuperScript Print Manager turns the SuperScript Screen Print Manager on when you use GDI mode. (The SuperScript Print Manager is always on for PCL compatible mode.) The SuperScript Print Manager...
  • Page 73: Manual Duplex Printing

    3–9 If you put an X in the box marked Manual Manual Duplex Duplexing, NEC SuperScript, with a little help from Printing you, will print your file on both sides of the paper. You can also choose one of two formatting options: •...
  • Page 74 3–10 Printing with Your SuperScript 610plus 3. Set the printed sheets into the hopper as described in Chapter 2 “Installing Paper”. Click the RESUME button. Even-numbered pages can then be printed on the back sides of the previ- ously printed odd pages. After printing, the printer detects a Paper Out condition and then pauses.
  • Page 75 Printing with Your SuperScript 610plus 3–11 Using the Optional 200-sheet Hopper 1. Specify "Manual Feed." 2. Open the manual feed cover and insert print sheets into the printer one by one (refer to Chapter 8 "Manual Feed"). ** SuperScript prints every odd-numbered page of your document, starting with the last odd-num- bered page.
  • Page 76: Scaling

    3–12 Printing with Your SuperScript 610plus NOTE: If an error occurs during duplex printing, please recover as follows: • If an error (e.g. paper jam) occurs while printing the front side of the page (odd-numbered pages), clear the error as instructed in Print Status Window and click the Resume button to continue the current duplex job.
  • Page 77: Density Button

    Printing with Your SuperScript 610plus 3–13 Opens the Print Density Window. Density Button Brightness Control Use this control to lighten or darken an image. Contrast Control This control is used to adjust the difference in the light and dark areas of an image, improve a flat image.
  • Page 78: Forms Window

    3–14 Printing with Your SuperScript 610plus This window allows you to set up a Cover or Forms Window Trailer Page, or Print Overlay. Print Cover Page When selected a cover page will be printed at the beginning of each print job. The File Name designates the GDI file to be used as the cover page (see page 3-16 for more information).
  • Page 79 This feature is useful for users who wish to print a spot color, such as printing the company logo in color. NEC does not recommend the use of this feature to print overhead transparencies, or to use this feature multiple times on the same document to produce additional colors (see page 3-19 for more information).
  • Page 80 Create a Cover/Trailer Page 1. Open the Windows Control Panel and then choose the Printers icon. Check to be sure the printer selected is the SuperScript 610plus GDI. 2. Click on the Setup Button to open the SuperScript GDI Setup screen.
  • Page 81 Create an Overlay File 1. Open the Windows Control Panel and then choose the Printers icon. Check to be sure the printer selected is the SuperScript 610plus GDI. 2. Click on the Setup Button to open the SuperScript GDI Setup screen.
  • Page 82 Print with an Overlay, Cover, or Trailer File 1. Open the Windows Control Panel and then choose the Printers icon. Check to be sure the printer selected is the SuperScript 610plus GDI. 2. Click on the Setup Button to open the SuperScript GDI Setup screen.
  • Page 83 Print with a Color Overlay File 1. Open the Windows Control Panel and then choose the Printers icon. Check to be sure the printer selected is the SuperScript 610plus GDI. 2. Click on the Setup Button to open the SuperScript GDI Setup screen.
  • Page 84 3–20 Printing with Your SuperScript 610plus 9. Click on the Color checkbox to print the overlay in a second color. 10. Select Instruction Page to print an instruction page after the first color indicating how to re- insert the paper.
  • Page 85 Printing with Your SuperScript 610plus 3–21 Take note of the following points when creating documents with several colors. NEC recommends the use of sheets that are 20 lbs (75 g/m ) or thicker. NEC does not recommend printing on OHT films.
  • Page 86 3–22 Printing with Your SuperScript 610plus NOTE: When the toner cartridge is removed from the printer be sure to store it in the packing box. When removing and installing the toner cartridge, toner may fall on the laser beam window, causing solid white vertical lines to appear during printing.
  • Page 87: Pcl Print Mode

    Printing with Your SuperScript 610plus 3–23 PCL PRINT PCL mode printing is provided to meet specific printing needs which cannot be satisfied in GDI MODE mode such as: 1. Compatibility with non-Windows applications. 2. Compatibility with previously saved PCL-format files.
  • Page 88: Pcl Control Panel

    3–24 Printing with Your SuperScript 610plus The NEC SuperScript PCL Control Panel allows you PCL Control to set up default values for the printer that would be Panel normally made from the printer control panel. Any page setup information that is downloaded by your application will override these default settings.
  • Page 89 Printing with Your SuperScript 610plus 3–25 Paper Source: Hopper Feed Manual Feed (200-sheet Hopper only) Orientation: Portrait Landscape Paper Size: Letter 8-1/2 11 in 297 mm Executive 7-1/4 10-1/2 in Legal 8-1/2 14 in Envelope Monarch 3-7/8 7-1/2 in Envelope #10...
  • Page 90: Saving Downloaded Fonts And Macros ( Pcl Mode)

    3–26 Printing with Your SuperScript 610plus Number of copies: 1 up to 99 Default Font: The default font can only be selected from resident fonts. You cannot make a downloaded font the default from the PCL Control Panel. Margins: The origin for all margins are based on the first printable position, and not on the physical page.
  • Page 91 SuperScript Print Manager to keep the PCL inter- preter active. 1. From the Windows Program Manager, double- click on the NEC SuperScript Printer Manager icon in the NEC SuperScript Tools group. 2. Minimize the SuperScript Print Manager to an icon, if desired.
  • Page 92: Page Ejects - Form Feeds (Pcl Mode)

    3–28 Printing with Your SuperScript 610plus Some PCL files do not include a form feed (a com- Page Ejects - mand to eject a page) at the end of the file, so if you Form Feeds are printing to a conventional PCL printer, you have to press a form feed key to see your output.
  • Page 93: Printing From A Windows Application

    DOWS APPLI- CATION PRINTING NOTE: Silentwriter SuperScript 610plus is a Win- FROM DOS dows printer, designed for use with Windows. In particular, SuperScript’s GDI mode is based on Windows and does not work with MS-DOS. How- ever, SuperScript will work in PCL mode if you create an MS-DOS session from within Windows.
  • Page 94: Printing Pcl Files From Dos Command Line

    3–30 Printing with Your SuperScript 610plus PRINTING PCL If you have a file in PCL or ASCII (text) format, you can print it from the MS-DOS command line within FILES FROM Windows. At the command line prompt, type DOS COM- MAND LINE COPY/B <filename.ext>...
  • Page 95: Nec Superscript Print Manager

    NEC SuperScript Print Manager 4–1 NEC SuperScript Print Manager...
  • Page 96 4–2 NEC SuperScript Print Manager When you use the NEC SuperScript Print Manager, the program helps you manage the output flow and operation of your SuperScript printer. You can see all files waiting to be printed, and change their order.
  • Page 97 NEC SuperScript Print Manager 4–3 File 1. Exit Selecting Exit from the file menu exits you from the SuperScript Print Manager. Exiting Windows will also close the SuperScript Print Manager. Options 1. Priority Windows lets you run several applications at the same time.
  • Page 98 4–4 NEC SuperScript Print Manager SuperScript’s priority settings let you control the priority of the printing activity relative to other applications running at the same time. The Options menu lets you select high, medium, or low priority processing when you print.
  • Page 99 SuperScript features. 3. How to Use Help This is the standard Windows Help guide to show users how to access the help menu. 4. About The About option provides you with informa- tion about the current version of NEC SuperScript software.
  • Page 100 4–6 NEC SuperScript Print Manager Queue Information This part of the SuperScript Print Manager screen shows jobs waiting to be printed. JOB NAME The software application and file that created the print job FORMAT Either GDI or PCL format SIZE...
  • Page 101 A paused or selected job will also appear high- lighted, but somewhat darker gray than the current job. NEC SuperScript Print Manager will take the first print job in the queue and send it to be processed and printed. However, if you have a mouse, you can change the order of print jobs that remain in the queue by following a “drag-...
  • Page 102 4–8 NEC SuperScript Print Manager Status Bar The status bar shows whether SuperScript is printing, paused, or ready to print. During printing, the status bar shows the page number currently being processed. Progress Bar The progress bar shows the percentage of the current print job processed by the SuperScript software on the PC.
  • Page 103 If you select “Yes”, the print jobs will be saved as you exit. When you start up NEC SuperScript Print Manager next time, you can resume printing the unfinished documents.
  • Page 104 4–10 NEC SuperScript Print Manager...
  • Page 105: Print Status Window

    Print Status Window 5–1 Print Status Window...
  • Page 106 5–2 Print Status Window The Print Status Window has several functions. It lets you know when something is printing, notifies you of a printer alert, and allows you to set up several features of the printer. The Print Status Window will also alert you in case of a problem by displaying a warning or error mes- sage.
  • Page 107 Print Status Window 5–3 Please refer to the Print Status Window above. File 1. Exit Lets you exit the Printer Status Display. Options 1. Show Print Status Display when Printing When checked, it will display the Printer Status Icon while printing a job. The default is off.
  • Page 108 5–4 Print Status Window 2. Animate Icon Lets you decide whether or not to animate the printer icon. If Animate Icon is checked, then the printer will show paper printing and panel lights blinking. 3. Show Toolbar Title When checked, it will display a title for the Icons in the Printer Display Window.
  • Page 109 Print Status Window 5–5 user and after correction, the page will be reprinted. Holding the page in memory and waiting for it to print will slow down the printer. When disabled Page Save Mode will discard the current page from memory once it has been sent to the printer.
  • Page 110 SuperScript features. 3. How to Use Help This is the standard Windows Help guide to show users how to access the help menu. 4. About The About option provides you with informa- tion about the current version of NEC SuperScript software.
  • Page 111 Print Status Window 5–7 Power Icon Select to access Power Saving Mode selections. 1. Power Saving Mode This feature reduces the power consumption of the printer. Turn ON and select the time period the printer must be idle before the printer will go into Power Saving Mode.
  • Page 112 5–8 Print Status Window Toner: Select to access Toner Saving Mode selections. 1. This feature saves toner by controlling the print density. Dark: Select to access Print Darkness selections. 1. This feature controls the overall print dark- ness of a whole page as required. Job Name &...
  • Page 113 Print Status Window 5–9 Check Status This button performs a status check of the printer. If a status other than idle is returned, the Check Status Button will change to a Show Me Button. This button will bring up an animation showing the problem encountered.
  • Page 114 5–10 Print Status Window Status Message This box shows an error or status message and corresponding icon. The display also tells you what to do for each error or warning message. The possible messages include: Cover Open or Toner Cartridge Missing Either your printer's cover is open, or there is no toner cartridge in the printer.
  • Page 115 In most cases, the printer will reprint the page jammed before continuing with the rest of your document. Power Off or Cable Problem NEC SuperScript software can’t find your printer because: 1. the printer is off. 2. the printer's parallel cable is not installed properly.
  • Page 116 5–12 Print Status Window Pause The PAUSE button lets you pause printing while you do something else. For example, you can pause in order to change to colored paper in the printer. Resume The RESUME button lets you continue printing after you have paused printing, or after the printer recovers from an error situation.
  • Page 117: Selecting Paper And Media

    Selecting Paper and Media 6–1 Selecting Paper and Media...
  • Page 118 Silentwriter SuperScript compatibility before you make a large purchase. Because we cannot control the quality or manufac- turing of your selected media, we cannot warrant the use or results of any specific media with the NEC Silentwriter SuperScript printer.
  • Page 119: Paper Properties

    NEC tested Xerox® 4024™ (20 lb.) paper and obtained satisfactory results. Generally, paper manufactured for photocopying has good print...
  • Page 120: Print Areas

    6–4 Selecting Paper and Media NOTE: Paper properties can be changed by the manufacturers. NEC has no control over such changes. Thus NEC neither warrants nor recom- mends the use of any particular paper and the user assumes all responsibility as to the quality and performance of paper selected.
  • Page 121: Paper And Media Use

    Selecting Paper and Media 6–5 International DL 110 mm 220 mm (4.33 in. 8.66 in.): print area of 94 mm 204 mm (3.70 in. 8.03 in.) International C5 162 mm 229 mm (6.38 in. 9.02 in.): print area of 146 mm 213 mm (5.75 in.
  • Page 122: Preprinted Forms

    6–6 Selecting Paper and Media During the print operation, heat applied to preprinted Preprinted forms can remove ink from the form and leave Forms residue (called offset) inside the printer. In addition to offset residue problems, ink residues may generate harmful gases and emissions. Note the following considerations.
  • Page 123: Heavy Print Stock

    8.66 in.) C5 162 mm 229 mm (6.38 in. 9.02 in.) NEC tested Eaton 25% Cotton (20 lb, diagonal seamed and obtained satisfactory results. NOTE: NEC neither warrants nor recommends the use of any particular envelope and the user assumes all responsibility as to the quality and performance of the envelopes selected.
  • Page 124 6–8 Selecting Paper and Media The leading edge of an envelope that feeds into the printer must be straight. The fold must be firmly creased and be no thicker than two paper thick- nesses. As a rule, the larger the envelope is, the more difficult it is to feed properly.
  • Page 125: Adhesive Labels

    The liner must be coated for easy release of the top sheet and adhesive layer sheets, particularly after being subjected to print head heat. NEC tested Avery® 5162 labels and obtained satisfactory results. NOTE: Label properties can be changed by the manufacturers.
  • Page 126: Transparency Film

    Once again, always test a representative sample before making a large purchase of any print media. Because we cannot control the quality or manufac- turing of your selected media, we cannot warrant the use or results of any specific media with the NEC Silentwriter SuperScript printer.
  • Page 127: Sheet Paper

    Selecting Paper and Media 6–11 All sheet paper properties must match the paper Sheet Paper specifications listed in Table 6-1. Table 6-1 Paper Specifications ITEM SPECIFICATION Acid content 5.5 pH to 8.0 pH. Ash content Cannot exceed 10% or contain large amounts of clay or talc.
  • Page 128 6–12 Selecting Paper and Media Table 6-1 Paper Specifications (Cont’d) ITEM SPECIFICATION Grain Long grain. Moisture content 4% to 6% by weight. Opacity Minimum of 85%. Packaging Polylaminated moisture-proof ream wrap. Smoothness 100 to 300, Sheffield scale. Stiffness 1.6 minimum machine direction 0.6 minimum cross direction (Taber).
  • Page 129: Envelopes

    Selecting Paper and Media 6–13 All envelope paper properties must match the paper Envelopes specifications listed in Table 6-2. Table 6-2 Envelope Specifications ITEM SPECIFICATION Base weight 20 pound (75 g/m ), single thickness. Calliper 5.5 mils (0.14 mm), single thickness. Furnish 100% chemical wood pulp with up to 30% cotton fiber.
  • Page 130: Adhesive Labels

    6–14 Selecting Paper and Media All adhesive label paper properties must match the Adhesive specifications listed in Table 6-3. Labels Table 6-3 Label Specifications ITEM SPECIFICATION Calliper No more than 0.0075 inches (0.19 mm) Construction The label stock must provide good toner adhesion. No adhesive can be on the external label surfaces.
  • Page 131: Transparency Film

    Selecting Paper and Media 6–15 All transparency film paper properties must match Transparency the specifications listed in Table 6-4. Film Table 6-4 Transparency Specifications ITEM SPECIFICATION Cutting dimension tolerance ±0.7 mm (±0.031 in.) Cutting angle tolerance 90˚ ±0.2˚ . Thickness 3.9 to 4.3 mils (0.100 to 0.110 mm).
  • Page 132: Storage Guidelines

    6–16 Selecting Paper and Media Note the following guidelines when storing paper. STORAGE GUIDELINES Don’t stack cartons of paper more than 6 cartons high. To optimize print quality, store and use paper at temperatures no lower than 20˚ C (68˚ F ), with humidity of 50%, ±5%.
  • Page 133: Using Fonts

    Using Fonts 7–1 Using Fonts...
  • Page 134: Fonts In Gdi Mode

    7–2 Using Fonts One benefit of SuperScript GDI’s WYSIWYP (What FONTS IN GDI You See Is What You Print) approach becomes clear MODE as you use fonts. In Windows 3.1, any font you can see on the screen will print on your printer. This includes TrueType, Type 1 (through Adobe’s ATM software), and Intellifont (through Intellifont for Windows).
  • Page 135: Fonts In Pcl Mode

    6. Click Close to exit the Fonts dialog box. 7. Select Close from the System menu to exit the Control Panel dialog box. NEC SuperScript PCL mode supports several resi- FONTS IN PCL dent fonts, corresponding to the internal fonts in the MODE HP LaserJet IIP.
  • Page 136: Installing Superscript Truetype Fonts

    NEC SuperScript Software Disk #3. 4. Select the /TTFONTS directory from the directo- ries list. The fonts on the NEC SuperScript Software Disk #3 in the /TTFONTS directory appear in the List of Fonts box.
  • Page 137 Using Fonts 7–5 20 Additional TrueType Fonts...
  • Page 138 7–6 Using Fonts...
  • Page 139: Choosing Print Options

    Choosing Print Options 8–1 Choosing Print Options...
  • Page 140: How To Print Using Various Media

    8–2 Choosing Print Options This chapter explains various print options available when using the SuperScript printer. Loading the hopper, and selecting the paper path are discussed. Before you use or order any print media, please read Chapter 6 “Selecting Paper and Media”. HOW TO PRINT Table 8-1 lists the type and capacity of print media you can load, and the paper output method.
  • Page 141 Choosing Print Options 8–3 Table 8-1-b Recommended Printing Methods [Optional 200-sheet Hopper] MEDIA TYPE INPUT EXIT TO (SIZE) (CAPACITY) Sheet Paper Max. 200 sheets (17lb.) Face-up Tray (16 - 22 lb) Letter Face-down Door Executive Legal* 1 sheet Face-down Door Heavy Paper** (23 - 28 lb) Legal Size Paper...
  • Page 142: The Standard Hopper

    8–4 Choosing Print Options THE STAND- The standard hopper can normally feed a maximum of 50 sheets (17lb) continuously. In single-sheet ARD HOPPER feed mode, heavy paper, envelopes, labels, and transparency film can also be fed. (Refer to Table 8- 1-a.) Multiple sheets of paper from 16 to 22 lbs.
  • Page 143: The 200-Sheet Paper Hopper (Optional)

    Choosing Print Options 8–5 THE 200- The optional 200-sheet hopper can continuously feed up to a maximum of 200 sheets of plain paper (at 17 SHEET PAPER lb). HOPPER (OPTIONAL) In manual feed mode, heavy bond paper, envelopes, labels and transparency films may also be fed. See table 8-1-b.
  • Page 144: Removing The Standard Hopper

    8–6 Choosing Print Options If the standard hopper has been installed on your Removing the SuperScript printer, remove the standard hopper as Standard described below. Hopper 1. Hold the standard hopper with both hands. 2. Lift it up while holding it steadily.
  • Page 145: Installing The 200-Sheet Paper Hopper

    Choosing Print Options 8–7 Attach the optional 200-sheet hopper as described Installing the below: 200-sheet 1. Hold the 200-sheet hopper with both hands as Paper Hopper illustrated and push the lock release levers. 2. Carefully set the hopper on the printer and release the lock release lever.
  • Page 146: Installing And Removing The Legal Guide

    8–8 Choosing Print Options The legal guide is an accessory to the optional 200- Installing and sheet hopper. Removing the Legal Guide The legal guide can be installed on the 200-sheet hopper to continuously feed up to a maximum of 200 sheets (17 lb) of legal size paper.
  • Page 147: Hopper Feed

    Choosing Print Options 8–9 Up to a maximum of 200 sheets (17 lb) can be Hopper Feed loaded in the hopper at once . 1. Open the manual feed cover of the 200-sheet hopper by rotating the manual feed cover until a second clicking sound is heard.
  • Page 148 8–10 Choosing Print Options 2. Pull up the paper guide lever and move the paper guide in the direction indicated by the arrow. Flip up the hopper guide. 3. Insert paper with the left edge evenly touching the left side of the hopper.
  • Page 149 Choosing Print Options 8–11 4. Adjust the paper guide until it touches the paper and then press down on the paper guide lever to lock it in place. 5. Carefully return the manual feed cover to its original position. NOTE: It is not possible to print with the manual feed cover open.
  • Page 150: Manual Feed

    8–12 Choosing Print Options The method of feeding a single sheet manually with Manual Feed the 200 sheet hopper differs from that of the standard hopper feed method. To manually feed paper, do the following: 1. Pull up the manual feed cover. The manual feed cover stops to two positions when pulled up.
  • Page 151 Choosing Print Options 8–13 2. Specify manual feed in the printer setup screen inside your application program or in Windows. 3. Insert one sheet of paper alongside the edge of the manual feed guide of the manual feed cover. Insert the sheet as far as it will go to avoid paper jam caused by misfeeding.
  • Page 152: Removing The 200-Sheet Hopper

    8–14 Choosing Print Options 5. After printing, return the manual feed cover to its original position. Detach the hopper as described below. Removing the 200-sheet 1. Hold the 200-sheet hopper with both hands and Hopper push up the lock release levers.
  • Page 153: Output Paths

    Choosing Print Options 8–15 2. Lift up the 200-sheet hopper with the lock release levers unlocked. Printed sheets may either be ejected onto the face-up OUTPUT tray or the face-down door, either of which can be PATHS selected.
  • Page 154: Face-Up Tray

    8–16 Choosing Print Options Leave the face-down door closed. Paper (16 to 22 Face-up Tray lb) will be ejected onto the face-up tray. The paper path is shown below. Open the face-down door. All types of paper can be Face-down ejected from the face-down door.
  • Page 155: Maintaining Your Printer

    Maintaining Your Printer 9–1 Maintaining Your Printer...
  • Page 156 This chapter explains the basic maintenance and cleaning procedures you must follow to maintain high print quality and efficient operation of your SuperScript printer. Information on spare parts ordering and NEC service agreements is found in Chapter 11 “Getting Service and Support.”...
  • Page 157: Redistributing The Toner

    Maintaining Your Printer 9–3 The toner in one disposable Toner Cartridge lasts for REDISTRIBUT- approximately 4000 pages at 5% black to white ratio. ING THE However, the Starter Toner Cartridge will only last TONER 2,000 pages. The shading of the print output be- comes lighter when the cartridge needs to be re- placed or the toner needs to be redistributed.
  • Page 158 9–4 Maintaining Your Printer 3. Lift up the Toner Cartridge gently by holding the two green handles. WARNING: Do not touch the fuser unit. It is extremely hot.
  • Page 159 Maintaining Your Printer 9–5 4. Rock the Toner Cartridge gently five or six times to redistribute the toner. NOTE: Rock the cartridge in the direction indicated in the illustration. While rocking, take care not to touch the drum protection shutter (red transparent plastic) of the Toner Cartridge.
  • Page 160 9–6 Maintaining Your Printer 5. Insert the Toner Cartridge into the printer. NOTE: Hold the Toner Cartridge by its two green handles and insert it inside the printer as far as it will go. Check that the cartridge is securely set inside the printer.
  • Page 161 Maintaining Your Printer 9–7 6. Close the printer by gently pressing the upper cover down, until it locks in place. NOTE: Make sure the lock release lever has re- turned to its original position. After redistributing the toner, continue using the cartridge if the output quality has improved.
  • Page 162: Cleaning The Printer

    9–8 Maintaining Your Printer Over time, toner residue and paper dust accumulate CLEANING inside the printer. The following sections explain THE PRINTER how you can remove this buildup to keep your printer running smoothly. You should perform this cleaning procedure each time you replace the Toner Cartridge.
  • Page 163: Replacing The Toner Cartridge

    Maintaining Your Printer 9–9 When it is time to replace the toner cartridge, it is REPLACING also time to perform cleaning on your printer mecha- THE TONER nism. CARTRIDGE Before you begin, unpack the toner cartridge box. The cartridge box consists of a carton box, inserts, and a toner cartridge.
  • Page 164 9–10 Maintaining Your Printer Cleaning Please follow the recommended approach when cleaning the printer: Conditions Switch off the printer and then pull off the power cord from the printer. The fuser unit is extremely hot. After switching off the power, let the fuser unit cool down before cleaning it.
  • Page 165 Maintaining Your Printer 9–11 Parts to Be Parts to be cleaned are: Cleaned The frequency and methods of cleaning each part differ. On the next page, the frequency and the methods of cleaning the main parts are shown.
  • Page 166 9–12 Maintaining Your Printer Table 9-2 Parts to be cleaned, frequency, and methods PART TO BE CLEANED FREQUENCY CLEANING METHOD Paper Guide When replacing the Wipe with a soft cloth Toner Cartridge and and clean the sur- when printouts are rounding parts of paper stained.
  • Page 167 Maintaining Your Printer 9–13 Cleaning Follow these steps to clean the printer mechanism. Procedure 1. Power off the printer. 2. Pull off the power cord from the rear panel of the printer. 3. Pull the lock release lever, and raise the upper cover gently.
  • Page 168 9–14 Maintaining Your Printer 4. Remove the Toner Cartridge gently by holding the two green handles.
  • Page 169 Maintaining Your Printer 9–15 5. Wipe off dirt and stains from the paper guide ribs Cleaning the with a piece of soft cloth. paper guide ribs 6. Wipe off dirt and stains from the glass of the laser Cleaning the beam window with a piece of soft cloth.
  • Page 170 9–16 Maintaining Your Printer 7. Wipe off dirt and stains around the fuser unit with Cleaning the a soft, lint-free cloth. fuser unit WARNING: The fuser unit is extremely hot.
  • Page 171: Installing The Toner Cartridge

    Cartridge toner cartridge supplies provided by different manu- facturers. Refer to Table 1-1 in Chapter 1 for the NEC order number. NOTE: Do not stand the cartridge on end. 1. Hold the Toner Cartridge by both ends. 2. Hold the Toner Cartridge horizontally and gently rock it five or six times to distribute the toner.
  • Page 172 9–18 Maintaining Your Printer 3. Place the new Toner Cartridge on a flat surface, grasp the yellow toner sealing tape tab and pull the tape out. The sealing tape is approximately 20 inches long when completely removed. NOTE: Be sure to pull the tape straight out of the cartridge to prevent it from being broken in the middle.
  • Page 173 Maintaining Your Printer 9–19 4. Slowly remove the shutter lock pins (2) on the Toner Cartridge. NOTE: After removing the shutter lock pins, do not touch the drum protection shutter.
  • Page 174 9–20 Maintaining Your Printer 5. Set the Toner Cartridge inside the printer. NOTE: Hold the Toner Cartridge by its two green handles and insert it in the printer as far as it will go. Check that it is securely set.
  • Page 175 Maintaining Your Printer 9–21 6. Gently press down the upper cover and securely close it. NOTE: Check that the lock release lever has re- turned to its original position. 7. Plug the power cord into the rear panel of the printer.
  • Page 176: Transporting The Printer

    9–22 Maintaining Your Printer Before transporting the printer, its accessories should TRANSPORTING be removed. The following procedures explain how THE PRINTER to remove the accessories before transporting the printer. Before transporting the printer, the toner cartridge Removing the must be removed to avoid stain of the printer with Toner Car- toner.
  • Page 177 Maintaining Your Printer 9–23 3. Hold the Toner Cartridge by its two green handles and lift it out of the printer. 4. Gently press down the upper cover and securely close it. NOTE: Check that the lock release lever has re- turned to its original position.
  • Page 178: Removing The Paper Hopper

    9–24 Maintaining Your Printer You must remove the hopper before transporting the Removing the printer, to avoid any mechanical damage inside the Paper Hopper printer. See Chapter 8 “Removing the Standard Hopper” or “Removing the 200-sheet Hopper”. 1. Disconnect the interface cable by pulling it out of Removing the the computer.
  • Page 179: Removing The Power Cord

    Maintaining Your Printer 9–25 1. Holding the power plug, disconnect the power Removing the cord from the outlet. Power Cord 2. Hold the plug and then pull power cord from the printer.
  • Page 180: Check List Before Transporting The Printer

    9–26 Maintaining Your Printer Before transporting this printer and accessories, Check List pack it in the original boxes. Before Be sure to detach the hopper. Transporting Be sure to remove the Toner Cartridge. the Printer Repack the printer and its accessories in the boxes provided at the time of purchase.
  • Page 181: Troubleshooting

    Troubleshooting 10–1 Troubleshooting...
  • Page 182 10–2 Troubleshooting This chapter details how to resolve paper jams and printer output quality problems. Status displays are also explained. Table 10-1 lists simple resolutions to occasional printer problems. Table 10-1 Simple Troubleshooting CONDITION SOLUTION Power light is off. Check that the power cord is plugged into a live power outlet and the printer power switch is turned on.
  • Page 183: Print Quality Maintenance

    Troubleshooting 10–3 Here are some suggestions for maintaining the PRINT QUAL- highest print quality from your printer. ITY MAINTE- NANCE When the print output becomes light, redistribute the toner. However, if light print output persists, replace the toner cartridge (refer to Chapter 9). Use high-quality paper or transparencies to obtain sharp, crisp characters and maximum contrast.
  • Page 184: Locations Of Potential Paper Jams

    10–4 Troubleshooting The following figure shows the path the paper Locations of follows inside the printer. A paper jam may occur in Potential Paper any of the following areas: Jams • hopper • fuser unit Paper Jamming Areas Removing the The methods of removing jammed paper depends on Jammed Paper the location of the jam.
  • Page 185: Paper Jams In The Hopper

    Troubleshooting 10–5 1. Pull the lock release lever on the upper cover and Paper Jams in gently open the upper cover. the Hopper 2. Slowly pull the paper straight out. CAUTION: When paper jams before a page com- pletely passes through the fuser unit, make sure that the unfused toner does not get into the printer.
  • Page 186: Paper Jams In The Fuser Unit

    10–6 Troubleshooting 1. Pull the lock release lever of the upper cover and Paper Jams in gently open the upper cover. the Fuser Unit 2. If the paper can be seen inside the printer, pull it out slowly in the direction of the arrow (paper feed side).
  • Page 187 Troubleshooting 10–7 3. If the paper cannot be seen inside the printer, pull it straight out slowly from the face-up tray or the face-down door. CAUTION: Be sure to check if the paper can be seen inside the printer. The steps for removing the jammed paper are different and it is important to follow the proper procedure (item 2 or 3).
  • Page 188: Points To Check To Avoid Paper Jams

    10–8 Troubleshooting Points to After clearing the jammed sheets, verify the follow- Check to Avoid ing in order to reduce future paper jams. Paper Jams Are there any scraps of torn paper remaining in the location where paper jammed? Is the paper guide flush against the side of the paper? Is paper inserted in the hopper properly? Is the paper setting lever pressed down in place?
  • Page 189: Testing The Printer

    Windows. (Chapter 2 “Installing SuperScript Printing Software”) 1. From the Program Manager, find the NEC SuperScript Tools group. If NEC SuperScript Tools has been minimized, restore it by double- clicking on its icon.
  • Page 190 10–10 Troubleshooting...
  • Page 191: Status Messages

    Troubleshooting 10–11 STATUS MESSAGES Installation SuperScript requires a PC that can run Windows Problems in 386 Enhanced mode. (See Chapter 2 System Requirements.) If the installation program detects that your PC is not powerful enough, it will quit without installing the SuperScript software.
  • Page 192 SuperScript software. The amount of virtual memory required to run NEC SuperScript depends on how much RAM is in your PC. The total required - PC RAM plus virtual memory - must be around 12.5 megabytes minimum to run SuperScript.
  • Page 193 Troubleshooting 10–13 The setup program does not detect a PC parallel port. The cable that connects the PC to the printer must be inserted in a parallel port to work properly. You may need to install a parallel port card. SuperScript requires at least version 3.1 of Windows to run properly.
  • Page 194: Status Messages

    10–14 Troubleshooting STATUS MESSAGES Operating Problems This message means that the SuperScript soft- ware cannot detect the printer. Make sure the printer is turned on, and that it is firmly con- nected to your PC by a standard parallel cable. Check that the green status light is lit, or is slowly blinking indicating that the printer is in Power Saving Mode.
  • Page 195 Troubleshooting 10–15 This message may appear if you have just turned the printer on, or if you try to print and the printer is in Power Saving Mode and the fuser is cool. Wait for the engine to finish warming up.
  • Page 196 10–16 Troubleshooting This message means that either the printer's cover is open, or there is no toner cartridge in the printer. If the printer needs a toner cartridge, insert one according to the instructions in Chap- ter 9. If the printer's cover is open, shut it gently but firmly.
  • Page 197 Troubleshooting 10–17 This means the manual feed cover is open, preventing the printer from operating correctly while set to feed from the hopper. Close the manual feed cover gently but firmly.
  • Page 198 10–18 Troubleshooting The printer needs the manual feed cover to be slightly open, and a sheet of paper ready, when feeding paper from this slot. Open the manual feed cover at a 60 degree angle, feed a sheet of paper to the printer, and then print your docu- ment.
  • Page 199 Troubleshooting 10–19 Manual duplex mode only handles the following paper sizes: Letter, Legal, and A4 (an international standard for business documents). You will need to use one of these if you wish to print double-sided documents.
  • Page 200 10–20 Troubleshooting SuperScript uses some of your PC's free disk space to store document files while they are waiting to be printed. If you do not have sufficient free disk space on your hard disk drive, you may have trouble printing success- fully, especially if you want to print a batch of documents.
  • Page 201 Troubleshooting 10–21 Your printer has run out of paper. Add more paper to the printer and then click RESUME.
  • Page 202 10–22 Troubleshooting This message means that paper has jammed inside your printer. Open the cover, and gently but firmly remove the paper from inside. For more details refer to “Paper Jam” earlier in this chapter.
  • Page 203 Troubleshooting 10–23 Engine Error 01 - 05 are shown when the printer’s engine has a trouble. Try turning the printer off and then on to see if the problem persists. If the Engine Error persists, call Customer Support.
  • Page 204 10–24 Troubleshooting The message indicates that the applications now running are not leaving sufficient free memory for SuperScript to operate. Close the applica- tions you do not need. (Note: if you see this message frequently, you may want to consider adding memory to your PC.)
  • Page 205: Output Quality

    Troubleshooting 10–25 OUTPUT Refer to the following information to resolve print output quality problems. QUALITY Check to see if the toner is running low. Light Page Redistribute the toner. (Refer to Chapter 9 "Redistributing the Toner".)
  • Page 206: Blank Page

    10–26 Troubleshooting Check to ensure that the toner sealing tape has Blank Page been removed from the toner cartridge. (Refer to Chapter 2.) If necessary, replace the Toner Cartridge; the light-sensitive transfer drum may be damaged. (Refer to Chapter 9.) Make sure you are using a standard Centronics parallel cable, and that your PC has a standard parallel port.
  • Page 207: Black Page

    Troubleshooting 10–27 If necessary, replace the toner cartridge; the Black Page light-sensitive transfer drum may be damaged. (Refer to Chapter 9.)
  • Page 208: Streaked Page

    10–28 Troubleshooting Check for any torn pieces of paper remaining in Streaked Page the paper path from a previous paper jam. (See Chapter 10 "Paper Jam".) Clean the laser beam window (Refer to Chapter 9 "Cleaning the Printer Mechanism".) Rock the Toner Cartridge. (Refer to Chapter 9 "Redistributing the Toner".) Reinsert the car- tridge and print several pages.
  • Page 209: Spots On Back Of Paper

    Troubleshooting 10–29 Clean the transfer roller and fuser unit with a Spots on Back piece of cloth. of Paper CAUTION: Fuser unit is hot; wait for it to cool down first.
  • Page 210: Blank Spots

    10–30 Troubleshooting Use a fresh ream of paper. Paper should be Blank Spots stored in its original packing to prevent moisture absorption. Check paper specifications. Rock the Toner Cartridge. (Refer to Chapter 9 "Redistributing the Toner.) Reinsert the car- tridge and print several pages. Install a new toner cartridge.
  • Page 211: Solid White Vertical Lines

    Troubleshooting 10–31 Clean the laser beam window (Refer to Chapter 9 Solid White "Cleaning the Printer Mechanism".) Vertical Lines Check for any torn pieces of paper remaining in the paper path from a previous paper jam. (See Chapter 10 "Paper Jam".) Rock the Toner Cartridge.
  • Page 212: Graphics Appear Coarse In Gdi Mode

    10–32 Troubleshooting GDI graphics quality differs by application, because Graphics Ap- different applications may use Windows graphics pear Coarse in commands differently. If you are not satisfied with GDI Mode the quality of your output in GDI mode for a particu- lar application program and file, switch to PCL mode.
  • Page 213: Unexpected Font In Either Gdi Or Pcl Mode

    Troubleshooting 10–33 4. Click on the TrueType button. You should see the following dialog box: 5. Put an X in the boxes marked Enable TrueType Fonts and Show Only TrueType Fonts in Applications. 6. Exit and return to your application. Your screen and output will now show only TrueType fonts.
  • Page 214: Unexpected Font In Pcl Mode

    10–34 Troubleshooting If you are using a screen-only font, one that does not Unexpected download fonts to the printer the way TrueType does Font in PCL or Type 1/ATM does, you may see an unexpected Mode font substitution. One solution is to select another font. Another is to install a font that has a similar appearance but works with PCL, as TrueType and Type 1/ATM fonts do.
  • Page 215: Allocating Virtual Memory

    Troubleshooting 10–35 ALLOCATING As mentioned in Chapter 2 System Requirements, VIRTUAL SuperScript requires a total of 12.5 megabytes of MEMORY space, divided between your PC memory (a mini- mum of 4 megabytes) and your Windows virtual memory. For example, if your system has 4 mega- bytes of RAM, then you must allocate at least 8.5 megabytes of virtual memory.
  • Page 216 10–36 Troubleshooting 5. In order to make the settings effective, restart Windows by clicking the Restart button. If Windows does not let you allocate the required amount of space, check to make sure you have enough room on your hard disk drive. If you have enough free disk space and Windows won’t let you create large enough permanent virtual memory, you may need to run a disk defragmentation utility, such...
  • Page 217: Commonly Asked Questions

    Troubleshooting 10–37 COMMONLY Review the following questions and answers to gain an understanding of how the SuperScript operates. ASKED Refer to this chapter again if you experience any QUESTIONS printing difficulties. Q. What is the procedure for printing envelopes with the Silentwriter SuperScript ? Envelopes can be printed through the hopper with the guides adjusted to accommodate their size.
  • Page 218 Q. Can other brands of toner cartridges be used on the SuperScript printer? No. Only SuperScript Toner Cartridges manufac- tured by NEC can be installed in the printer. Q. Can the toner cartridge be refilled? Do not attempt to refill a used cartridge as dam- age to the printer may result.
  • Page 219 (Refer to Chapter 9 “Transporting the Printer” for more details). If you did not save your shipping carton, you may purchase one by calling the NEC National Re- sponse Center - Spare Parts at 1-800-388-8888. Q. Can a 115-volt SuperScript printer be converted to 220 volts in the field? No.
  • Page 220 10–40 Troubleshooting...
  • Page 221: Getting Service And Support (For U.s. Only)

    Getting Service and Support 11–1 Getting Service and Support (For U.S. only)
  • Page 222: Assistance

    Chapter 10, Troubleshooting. If you still have a problem, continue with the suggestions that follow. If your company is large and has purchased a Getting Help number of NEC printers, the best source of help may from Your be within your own company. Your company may Company...
  • Page 223: Getting Help From Nec

    NOTE: This product requires specific PC hardware and software configurations to operate as specified by NEC. It is the owner's responsibility to supply these supporting items, and where necessary, to reconfigure and/or furnish additional hardware and/ or software as required or specified by NEC to assure normal product operation.
  • Page 224: Silentwriter Superscript 610Plus Printer Limited Warranty

    11–4 Getting Service and Support SILENTWRITER The Silentwriter SuperScript 610plus is warranted SUPERSCRIPT for two years from date of purchase under the NEC 610PLUS Silentwriter SuperScript Limited Warranty. The PRINTER LIM- warranty works as follows: ITED WAR- RANTY • The Customer calls NEC Customer Service and Support at 800-388-8888.
  • Page 225: Warranty

    Getting Service and Support 11–5 • If you do not wish to provide a credit card number to NEC, the service representative will provide you with an MRA (Material Return Authorization) number for return of the defective printer at your own expense. You...
  • Page 226 11–6 Getting Service and Support 3. Damage, deterioration or malfunction result- ing from: a. Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature, improper storage, unauthorized Product modification, or failure to follow instructions supplied with the Product. b.
  • Page 227: Warranty Support

    Getting Service and Support 11–7 NECTECH will pay labor and material expenses for Warranty covered items, but we will not pay for the following: Support 1. Removal or installation charges. 2. Costs of initial technical adjustments (set-up), including adjustment of user controls. 3.
  • Page 228: Limitation Of Damages And Implied Warranties

    11–8 Getting Service and Support NECTECH’S SOLE LIABILITY FOR ANY DE- Limitation of FECTIVE PRODUCT IS LIMITED TO THE Damages and REPAIR OR REPLACEMENT OF THE PRODUCT Implied War- AT OUR OPTION. NECTECH SHALL NOT BE LIABLE FOR: ranties 1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THIS PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE...
  • Page 229 Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors. While NEC TECHNOLO- GIES, INC. Products are considered to be compat- ible with many systems, the specific functional implementation by the customers of the Product may vary.
  • Page 230 11–10 Getting Service and Support...
  • Page 231: A Character Sets And Code/Sequence/Commands For Hp Laserjet Iip

    Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–1 Character Sets and Code/Sequence/ Commands for HP LaserJet IIP...
  • Page 232: Character Sets

    A–2 Character Sets and Code/Sequence/Commands for HP LaserJet IIP CHARACTER SETS This section provides charts for the character sets PCL Character used with fonts in LaserJet IIP PCL 4.5 emulation. Set Charts The first character set chart is Roman 8 and contains the subsets of US ASCII and Roman Extension.
  • Page 233 Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–3 Includes ASCII and Roman Extension Symbol Sets NOTE: Numbers in the boxes are the decimal equivalents of the hex notation.
  • Page 234 A–4 Character Sets and Code/Sequence/Commands for HP LaserJet IIP ECMA-94 Latin 1 Symbol Set NOTE: Numbers in the boxes are the decimal equivalents of the hex notation.
  • Page 235 Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–5 PC-8 Symbol Set NOTE: Numbers in the boxes are the decimal equivalents of the hex notation.
  • Page 236 A–6 Character Sets and Code/Sequence/Commands for HP LaserJet IIP PC-8 D/N (Danish/Norwegian) Symbol Set NOTE: Numbers in the boxes are the decimal equivalents of the hex notation.
  • Page 237 Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–7 PC-850 Symbol Set NOTE: Numbers in the boxes are the decimal equivalents of the hex notation.
  • Page 238: Iso Substitution Table

    A–8 Character Sets and Code/Sequence/Commands for HP LaserJet IIP This table provides a quick reference for the values ISO Substitu- of special characters contained in ISO (International tion Table Standard Organization) symbol sets. ISO symbol sets contain the same characters and the ASCII symbol set, except for the character positions listed in this table.
  • Page 239 Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–9 Roman-8 Character Conversion Graphic Description NUL (null) SOH (start of heading) STX (start of text) ETX (end of text) EOT (end of transmission) ENQ (enquiry) ACK (acknowledge) BEL (bell) BS (backspace) HT (horizontal tabulation) LF (line feed) VT (vertical tabulation)
  • Page 240 A–10 Character Sets and Code/Sequence/Commands for HP LaserJet IIP Roman-8 Character Conversion (cont’d) Description Graphic Opening parenthesis Closing parenthesis Asterisk Plus Comma ’ Hyphen Period (point) Slant (solidus) Zero Three Four Five Seven Eight Nine Colon Semicolon Less than sign <...
  • Page 241 Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–11 Roman-8 Character Conversion (cont’d) Graphic Description Uppercase P Uppercase Q Uppercase R Uppercase S Uppercase T Uppercase U Uppercase V Uppercase W Uppercase X Uppercase Y Uppercase Z Opening square bracket Reverse slant Closing bracket Caret (circumflex)
  • Page 242 A–12 Character Sets and Code/Sequence/Commands for HP LaserJet IIP Roman-8 Character Conversion (cont’d) Graphic Description Lowercase x Lowercase y Lowercase z Opening brace (curly bracket) Vertical line Closing brace (curly bracket) Approximate (tilde) DEL (delete, rubout) -undefined control code- -undefined control code- -undefined control code- -undefined control code- -undefined control code-...
  • Page 243 Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–13 Roman-8 Character Conversion (cont’d) Graphic Description NBS (No Break Space) À Uppercase A grave  Uppercase A circumflex È Uppercase E grave Ê Uppercase E circumflex Ë Uppercase E dieresis Î Uppercase I circumflex Ï...
  • Page 244 A–14 Character Sets and Code/Sequence/Commands for HP LaserJet IIP Roman-8 Character Conversion (cont’d) Graphic Description à Lowercase a grave è Lowercase e grave ò Lowercase o grave ù Lowercase u grave ä Lowercase a dieresis ë Lowercase e dieresis ö Lowercase o dieresis ü...
  • Page 245 Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–15 Roman-8 Character Conversion (cont’d) Graphic Description Uppercase Thorn Lowercase thorn · Middle Dot µ Lowercase mu (micro) ¶ Pilcrow (paragraph sign) Vulgar fraction: three fourths – Minus sign Vulgar fraction: one fourth Vulgar fraction: one half Female ordinal Male ordinal...
  • Page 246: Code/Sequence/Commands

    A–16 Character Sets and Code/Sequence/Commands for HP LaserJet IIP CODE/ SEQUENCE/ COMANDS Control Codes Table lists the HP LaserJet IIP printer control codes and escape sequences. and Escape Sequences Table HP LaserJet IIP Printer Control Codes and Escape Sequences - PCL 4.5 Context CONTROL CODE CONTROL CODE OR DESCRIPTION...
  • Page 247 Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–17 Table HP LaserJet IIP Printer Control Codes and Escape Sequences - PCL 4.5 Context (cont’d) CONTROL CODE CONTROL CODE OR DESCRIPTION ESCAPE SEQUENCE HEX CHARACTER ESC &l#Z Short edge offset 1B 26 6C #5A registration (decipoints) ESC &l#H Paper input control...
  • Page 248 A–18 Character Sets and Code/Sequence/Commands for HP LaserJet IIP Table HP LaserJet IIP Printer Control Codes and Escape Sequences - PCL 4.5 Context (cont’d) CONTROL CODE CONTROL CODE OR DESCRIPTION ESCAPE SEQUENCE HEX CHARACTER ESC &f#S Push/pop position 1B 26 66 #53 ESC &10O Portrait 1B 26 6C 30 4F...
  • Page 249 Character Sets and Code/Sequence/Commands for HP LaserJet IIP A–19 Table HP LaserJet IIP Printer Control Codes and Escape Sequences - PCL 4.5 Context (cont’d) CONTROL CODE CONTROL CODE OR DESCRIPTION ESCAPE SEQUENCE HEX CHARACTER Font descriptor ESC )s#W 1B 29 73 #57 Specify character code ESC *c#E 1B 2A 63 #45...
  • Page 250 A–20 Character Sets and Code/Sequence/Commands for HP LaserJet IIP...
  • Page 251: B Optimizing Printer Performance

    Optimizing Printer Performance B–1 Optimizing Printer Per- formance...
  • Page 252: What To Do

    Try GDI with your documents to see if it meets your requirements. 4. Change the print priority. The NEC SuperScript Print Manager lets you select Low, Medium, or High Priority printing. If you want faster printing, set the priority to High.
  • Page 253 Optimizing Printer Performance B–3 5. Don’t use the NEC SuperScript Print Manager when printing in GDI mode. For fastest possible printing, you can shut off the NEC SuperScript Print Manager altogether for GDI mode. Go to the GDI Setup Options Screen,...
  • Page 254 B–4 Optimizing Printer Performance 8. Install the memory expansion module on your printer The SuperScript printer provides maximum 6PPM printing. However a less powerful CPU or insufficient printer memory may restrain the throughput. If your computer has a powerful CPU, installing the memory expansion module may improve the throughput.
  • Page 255: C Specifications

    Specifications C–1 Specifications...
  • Page 256 C–2 Specifications Print Speed Letter — 6 pages per minute maximum Warm-up — 85 seconds maximum (at 20°C, Power Saving Mode Off) Paper Feed — 25 seconds for first printout (Power Saving Mode Off) 110 seconds maximum (Power Saving Mode On) Print Method Electrophotography Resolution...
  • Page 257 Specifications C–3 Paper Weight 16 to 28 lb (60 to 105 g/m ) (manual feed) 16 to 22 lb (60 to 82 g/m ) (hopper feed) Paper Loading Standard Hopper -- 50 sheet capacity Method (at 17 lb / 64 g/m Optional Hopper -- 200 sheet capacity (at 17 lb / 64 g/m Manual Feed —...
  • Page 258 C–4 Specifications Administrative UL-1950D3 Compliance CSA-22.2, No. 950D3 FCC Class B CDRH Class I...
  • Page 259: D Interface Cable Specifications

    Interface Cable Specifications D–1 Interface Cable Specifications...
  • Page 260 D–2 Interface Cable Specifications Be sure to use the cable specified below in this System. 1. Pin Assignments: The following diagram shows the standard pin assignments of PC centronics cable. Use the cable of standard pin assignments with each signal line having its own ground return. ** Some poor cables that do not have individual ground returns may cause problems.
  • Page 261 EC-6. CURTIS Manufacturing Company, Inc is located at 30 Fitzgerald Drive, Jaffrey, NH 03452. NOTE: NEC does not warrant the use of any particu- lar cable and the user assumes all responsibility as to the quality and performance of the cable.
  • Page 262: Cable Configurations

    D–4 Interface Cable Specifications Cable configurations [Standard Pin Assignments of PC Centronics Cable] Printer Side PC Side <Centronics 36-pin connector> <Eia 25-pin connector> STROBE DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 BUSY PAPER EMPTY SELECT...
  • Page 263: Pin Assignment Of The Printer Side Connector

    Interface Cable Specifications D–5 Pin Assignment of the printer side connector SIGNAL NAME SIGNAL NAME STROBE DATA 1 DATA 2 DATA 3 DATA 4 DATA 5 DATA 6 DATA 7 DATA 8 BUSY PAPER EMPTY SELECT INIT AUTOFEED FAULT AUXOUT1* 0VDC* CHASSIS GND* AUXOUT2*...
  • Page 264 D–6 Interface Cable Specifications...
  • Page 265: E Removing Superscript Files From Your System

    Removing SuperScript Files from Your System E–1 Removing SuperScript Files from Your System...
  • Page 266 E–2 Removing SuperScript Files from Your System The SuperScript software kit comes with a utility program to de-install all the SuperScript files on your hard disk and return your system condition to what it was before you installed the SuperScript software.
  • Page 267: F Installing The Memory Expansion Module

    Installing the Memory Expansion Module F–1 Installing the Memory Expansion Module...
  • Page 268 F–2 Installing the Memory Expansion Module The SuperScript 610plus’s memory can be expanded by adding a Single In-line Memory Module (SIMM). Adding the memory expansion module will solve Memory Overflow which causes incomplete page printing. Also, it may improve throughput of print- ing in some cases.
  • Page 269 Installing the Memory Expansion Module F–3 Follow these steps to install the memory expansion module. 1. Turn off the power of the printer. NOTE: To protect your printer from possible damage, make sure it is powered down prior to installation of the module. 2.
  • Page 270 F–4 Installing the Memory Expansion Module 3. Using a coin, turn the screw located on the left panel of the printer in the direction of the arrow, and remove the memory cover. You can see the memory socket on the controller board. CAUTION: Do not touch any parts on the controller board with your fingers.
  • Page 271 Installing the Memory Expansion Module F–5 5. Hold the module at an angle and firmly push it into the socket. Memory socket Metal edge faces Notch 6. Then press the module down until you hear a “click” as the module snaps into place. Check that the module is securely held into place by the metal holders on each side.
  • Page 272 F–6 Installing the Memory Expansion Module 7. Put the memory cover back in place. (First insert the memory cover downward into the printer, then move it to original position. Next, using a coin, tighten the screw by turning in the direction of the arrow.) CAUTION: Check that the memory cover is firmly secured.
  • Page 273: Glossary

    Glossary–1 Glossary acid content The pH, or the acidity/alkalinity of paper. The acid content is determined by the Technical Association of the Pulp and Paper Industry (TAPPI) cold extrac- tion method. applications A software program that performs a specific task such as creating a spreadsheet or graphics.
  • Page 274 Glossary–2 bitmap A checkerboard dot-by-dot representation of a text character or graphic image. brightness The whiteness of a piece of paper. Brighter paper is usually associated with higher quality papers. buffer An electronic memory where text is stored for processing by the printer. calliper The thickness of a sheet of paper.
  • Page 275 Glossary–3 density The relative darkness of print or the amount of white that shows through the printed characters. desktop publishing A system that provides you with the ability to pro- duce publication-quality documents. dialog box A box that contains a message requesting informa- tion from you.
  • Page 276 Glossary–4 furnish Elements of fiber composition and chemical compo- sition that make up paper. Furnish can also include how fiber pulp is manufactured. fuser rollers The rollers inside the Silentwriter SuperScript that fuse toner to paper. The rollers should be cleaned whenever the Toner cartridge is clamped.
  • Page 277 Glossary–5 handshake A protocol that allows devices to exchange informa- tion about the connection between them, such as when to start exchanging data. icon An image that graphically represents an object, concept, or message. initialization A state where all settings return to their default values.
  • Page 278 Glossary–6 The acidity/alkalinity of paper. point A unit of measurement for sizing type. One point equals 1/72 inch. porosity The openness of a sheet as determined by the spac- ing between fibers. Sheet porosity is usually evalu- ated by measuring its air permeability and is ex- pressed in Gurley units.
  • Page 279 Glossary–7 proportional A printing method in which the distance between spacing characters varies according to the width of the characters. Random-access memory. Memory in which infor- mation can be accessed in an arbitrary manner. This memory can be written to and read from. Read only memory.
  • Page 280 Glossary–8 Tools group Group that includes the NEC SuperScript Print Manager, and NEC SuperScript TEST Program. typeface The design of the characters in a font. Virtual Memory A technology that allows memory to be expanded more than the actual main memory of the computer.
  • Page 281 Glossary–9 WYSIWYP What You See Is What You Print In the Windows environment, the fonts handled by the computer are displayed on the screen and printed on the printer with exactly the same attributes. It means that what is displayed on the screen will be output exactly produced by the printer.
  • Page 282 Glossary–10...
  • Page 283 index–1 Index Cleaning the Printer Mecha- Symbols nism 9-9 200-sheet Paper Hopper 1-7, Coated paper 6-5 1-9, 8-5, 9-24 Code/Sequence/Commands Installing 8-7 A-16 Manual Feed 8-12 Compliance C-4 Removing 8-14, 9-24 Connect Port 5-6 2Up/4Up 3-7 Control Codes A-16 Cover Open 5-10 Cover Page 1-6 Create a Cover / Trailer Accessories 1-8...
  • Page 284 index–2 Fonts in GDI mode 7-2 Removing 9-25 Fonts in PCL Mode 7-3 Specifications D-1 Forms Window 3-14 ISO Substitution Table A-16 Fuser Unit 2-13 Job Name 5-8 GDI mode 1-3 GDI Option 3-8 Advanced Options 3-8 Labels 10-37 Cover Page 3-14 Laser Diode Unit 2-13 Density 3-13 Light Page 10-25...
  • Page 285 index–3 Orientation 3-6 Hopper 10-5 Output Paths 8-15 Points to Check 10-8 Face Down Door 8-16 Removing 10-4 Face Up Tray 8-15 Paper Out 5-11 Output Quality 10-25 Paper Properties 6-3 Black Page 10-27 Felt 6-3 Blank Page 10-26 Wire 6-3 Blank Spots 10-30 Paper Size 3-6, C-2 Incomplete Page 10-31...
  • Page 286 index–4 Print Speed C-2 Manual Cover Closed 5-10 Print Status Window 5-1 Manual Cover Open 5-11 Check Status 5-9 Paper Jam 5-11 Back 5-9 Paper Out 5-11 FF 5-9 Power Off 5-11 Pause 5-9 Toner Cartridge Missing Stop 5-9 5-10 Delete 5-12 Print to File 3-12 File 5-3...
  • Page 287 index–5 Show Toolbar Titles 4-4 Setting Up 2-1 Time Format 4-4 Sharp Edge Technology Pause 4-8 1-4, 5-4, 5-8 Progress Bar 4-8 Sharpen 5-7 Queue Information 4-6 Show Me 5-9 Format 4-6 SIMM Glossary-7 Job Name 4-6 Single-sheet Feed 8-4 Size 4-6 Solid White Vertical Lines Time 4-6...
  • Page 288 index–6 Troubleshooting 10-1 TrueType 7-2 TrueType Fonts 7-4 Installing 7-4 Type 1 7-2 Unpacking 2-2 Upper Cover 2-10 Using Fonts 7-1 Virtual memory 10-12, 10-35 Allocating 10-35 Weight C-3...
  • Page 289 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 290 Employer Responsibilities Because ozone can be an irritant, various regulatory agencies have estab- lished limits to the amount of ozone to which employees may be exposed. The workplace specifications are: A person may not be exposed to an average concentration of greater than 0.1 part per million (PPM) of ozone for a period of eight hours.
  • Page 291 LASER SAFETY This printer is certified as a Class 1 laser product under the U.S. Depart- ment of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radia- tion.
  • Page 292 Ozone is only generated while the printer is printing. UL Standards for Ozone The only existing standard for ozone emissions has been established by Underwriters Laboratory (UL). All Silentwriter SuperScript 610plus family printers meet this standard when shipped from the factory to our customers.
  • Page 293 The NEC SuperScript 610 plus meets the require- EPA ENERGY ments of the Environmental Protection Agency's STAR COM- Energy Star Computers program for printers. The PUTERS purpose of this program is to promote the manufac- AWARD turing and marketing of energy-efficient office automation equipment, thereby potentially reducing combustion-related pollution.

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