Troubleshooting - M-Audio Torq Xponent User Manual

Advanced dj perfomance/production system

Quick start manual (10 pages)

Table of Contents

Xponent is a professional-quality controller that has been tested under a wide variety of conditions. Despite our thorough testing,

Xponent can be used in nearly limitless situations and certain scenarios may result in unexpected performance. This section will

highlight some of the most common difﬁculties users may experience and provide tips to remedy these problems.

First and foremost, we recommend that you avoid connecting several USB devices to the same port on your computer. While USB

is a dependable protocol that is well suited for audio applications, it is important to remember that audio and multimedia applications

place considerable demands on your processor and the USB bus. Although it is theoretically possible to connect numerous devices

to one USB port, doing so may cause complications with your hardware and software.

If you have reduced your number of USB devices and continue to have trouble with Xponent, please check the

following:

Verify that the Xponent drivers are properly installed.

•

In Windows XP, go to the control panel and double-click the System icon (under Performance and Maintenance if

you are in Category view).

•

Select the Hardware tab and click the Device Manager button.

•

Click the plus sign ("+") next to Sound, Video and Game Controllers, and locate the "M-Audio Xponent" listing. If

you see a question mark or exclamation point next to this listing, you may need to reinstall the driver software.

Make sure your DJ or audio application has been set up to use Xponent. Open your application's control panel and verify

that the software is conﬁgured to send and receive the MIDI data generated by the controller and to send audio streams

to Xponent.

Double-check that your USB and audio cables are properly plugged in and that the unit is receiving power.

If you are using a USB hub, try connecting Xponent directly to your computer.

If Xponent is properly controlling your DJ software, but you are hearing clicks, pops, or other problems while playing

music:

Make sure your output levels are not too loud, as this can cause distortion and clipping.

Try increasing the buffer size of your audio interface. Larger buffer sizes will result in higher audio latencies, but will

improve system performance and resolve many clicking and popping issues. If you are using the audio outputs of

Xponent, refer to the "The Xponent Control Panel" section of this guide to learn how to change buffer sizes. If you are

using another audio interface with your DJ software, consult your audio interface's user guide for more information

about this.

Make sure all your audio cables are in good working order and are properly connected. Poor contacts, broken shielding,

and other cabling problems can cause a variety of issues including clicks and pops.

If you continue to have difﬁculties, refer to your audio application's user guide for additional help.

Torq Xponent User Guide