Use Case Examples - Tools - IBM BS029ML - WebSphere Portal Server Self Help Manual

Use case examples - Tools

The Tools feature can be used to access some of the same tooling that IBM Level 2 support
uses to troubleshoot problems.
To gain access to the available tools, you must first install the individual tool plug-ins by using
the Updater feature. Once in the Updater feature, navigate to the New Plug-ins area and
expand the Common Component Tools to see the list of available tool plug-ins. See
Figure A-10.
Figure A-10 Available tool plug-ins
Appendix A. Using IBM tools to find solutions and promote customer self-help
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