Use Quality Reporting Tool; Cisco Unified Wireless Ip Phone 7925G Desktop Charger Problems; Power/Bluetooth Status Led; Power/Bluetooth Status Led Unlit - Cisco 7925G User Manual

Use Quality Reporting Tool

Use Quality Reporting Tool
Your system administrator may temporarily configure your phone with the Quality Reporting Tool (QRT) to
troubleshoot performance problems. Depending on configuration, use the QRT to:
• Immediately report an audio problem on the current call.
• Select a general problem from a list of categories and choose reason codes.
Procedure
Choose Options > QRT.
Cisco Unified Wireless IP Phone 7925G Desktop Charger
Problems
This section provides information to help you troubleshoot Cisco Unified Wireless IP Phone 7925G Desktop
Charger problems.

Power/Bluetooth Status LED

This section describes situations that are identified by the Power/Bluetooth Status LED. Under normal
circumstances, the Power/Bluetooth Status LED lights green, which indicates that the Cisco Unified Wireless
IP Phone 7925G Desktop Charger is plugged into line power.

Power/Bluetooth Status LED Unlit

Problem
The Power/Bluetooth Status LED is unlit.
Cause
The Cisco Unified Wireless IP Phone 7925G Desktop Charger is not plugged into line power. If the Battery
LED is also unlit, you cannot use the Cisco Unified Wireless IP Phone 7925G Desktop Charger.
Solution
Plug the charger into line power.

Power/Bluetooth LED Flashes Blue

Problem
The Power/Bluetooth Status LED is flashing blue.
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide
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Troubleshooting