Calling For Repairs - Motorola DSR-6403 Operator's Manual

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Calling for Repairs

If repair is necessary, call Motorola Mobility's authorized repair vendor, World Wide Digital at
1-800-227-0450 or 1-956-541-0600 for shipping address and a Return for Service Authorization
(RSA) number before sending the unit for repair. The RSA number must be prominently
displayed on all equipment cartons and shipping label. World Wide Digital is open from 8:00 AM
to 5:00 PM Central Time, Monday through Friday.
When shipping equipment for repair, follow these steps:
Pack the unit securely.
1.
Enclose a note describing the exact problem.
2.
Enclose a copy of the invoice to verify the warranty status.
3.
Label all cartons and shipping labels with the RSA number.
4.
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