Troubleshooting - Kenmore HE 4 Use And Care Manual

TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dryer displaying code message Dryer will not run
"PF" (power failure), check the following:
Was the drying cycle interrupted by a power failure?
Press and hold START to restart the dryer.
"E" Variable (El, E2, E3) service codes:
Call for service.
Clothes are not drying satisfactorily
• Check the following:
Is the lint screen clogged with lint?
Is the exhaust vent or outside exhaust hood clogged with lint,
restricting air movement? Run the dryer for 5-10 minutes.
Hold your hand under the outside exhaust hood to check air
movement. If you do not feel air movement, clean exhaust
system of lint or replace exhaust vent with heavy metal or
flexible metal vent. See "Installation Instructions."
Is the exhaust vent crushed or kinked? Replace with a heavy
metal or flexible metal vent. See "Installation Instructions."
Has a fuse blown, or has a circuit breaker tripped? Electric
dryers use 2 household fuses or breakers. The drum may be
turning but you may not have heat.
Has an Air Dry cycle been selected? Select the right cycle for
the types of garments being dried. See "Cycles."
Is an automatic cycle ending early? The load may not be
contacting the electronic sensor strips, level the dryer.
Are fabric softener sheets blocking the grille? Use only one
fabric softener sheet and only use it once.
Is the dryer located in a room with temperature below
45°F (7°C)?
Proper operation of dryer cycles requires temperatures above
45°F (7°0).
Was a cold rinse water used? Was the load very wet?
Expect longer drying times with items rinsed in cold water
and with items that hold moisture (cottons).
Is the load too large and heavy to dry quickly?
Separate the load to tumble freely.
• Check the following:
Is the power cord plugged in?
Has a fuse blown, or has a circuit breaker tripped?
Was a regular fuse used? Use a time-delay fuse.
Is the dryer door firmly closed?
Was Start firmly pressed and held for at least 1 second?
Is a cycle selected?
Unusual sounds
• Has the dryer had a period of non-use?
If the dryer hasn't been used for a while, there may be a
thumping sound during the first few minutes of operation.
Lint on load
• Is the lint screen clogged?
Clean lint screen. Check for air movement.
• Is load properly sorted?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
• Is the load too big or too heavy?
Dry smaller loads so lint can be carried to the lint screen.
• Wasthe load overdried?
Use correct dryer settings for load type. See "Changing
Cycles, Options and Modifiers." Overdrying can cause
lint-attracting static electricity.
• Was paper or tissue left in pockets?
• Is pilling being mistaken for lint?
Pilling (surface fuzz) is caused by normal wear and
laundering.
Stains on load or color change
• Was dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle
when the load is cold. Do not add fabric softener sheets to a
warm load.
• Were items soiled when placed in the dryer?
Items should be clean before being dried.
• Were items properly sorted?
Sort light colors from dark colors. Sort color_ast items from
noncolor_ast items.
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