You Call For Service - GE Monogram ZEK938 Owner's Manual

Before You Call For Service...
Wall Ove_
Save time
& money!
[_(_i(_w the
troubleshooting tips
on the fidlowing
pag('_ first and you
may not ne_.d to
call fbr ,_e_wic_,.
PROBLEM POSSIBLE CAUSE
CLOCKAND TIMER • A filse in your home may be blown or the circuit breaker tripped.
DO NOT WORK Replace the filse or reset the circuit breaker.
• Oven controls improperly set. See the Oven Conlrol, (lo_k and Timer
section.
OVEN LIGHT DOES • I,ight bulb is loose or detective. Tighten or replace the bulb.
NOT WORK • Pad operating light is broken. Call for service.
OVEN • Oven thei-mostat needs a(!justment. See the A((just the Ove_ Thermo,slat
TEMPERATURE Do it you*:se(/:r section.
TOO HOT OR
TOO COLD
OVFN WILL • A fllse in your home Inay be blown or the circuit breaker tril)ped.
NOT WORK Replace the fllse or reset the circuit breaker.
• Oven controls imi)roi)erly set.
FOOD DOES NOT
BAI_] OR ROAST
PROPERLY
FOOD DOES NOT
BROIL PROPERLY
OVEN WILL NOT
SELF CL_.N
• Oven controls ilnl)rol)erly set. See the Bakb_g" or I¢oaslb_g" section.
• Rack position is incorrect or the rack is not level.
• hlcorrect cookware or cookware of ilnl)rol)er size being used.
• Oven thei_nostat needs a c!justmelm See the A((just lhe Ove_ Thermostat
Do it yom:se(/_t section.
• Oven controls improperly set. Make sure you press the BROIL
HIGH/LOW pa d.
• hnl)rol)er rack position being used. See the Broili_t_'guide,
• Food being cooked in a hot pan. Use the broiling pan aim grid that
calne with vour oven. Make sure that it is cool.
• Cookware not suited for broiling, ....Use the broiling pan and grid that
Calile with vo/iY ox, en.
• The probe is plugged into the outlet in the oxen. Remoxe the probe
fI'OIIl the
o_,en,
• Aluminum flfil used on the broiling pan and grid has nor been fitted
properly and slit as reconlmended.
• In some areas the power (voltage) may be low. Preheat the broil
elemei_t fl)r 10 milmtes. Broil fin" the hmgest period ot tilne
reconm/ended in the Broili_g" g'uide.
• The oxen temperature is too high to set a self-clean operation.
Alh)w the oxen to cool and reset the controls,
• Oxen controls improperly set. See the {'ising" lt_e Se!]:(leanh_g Oven
section.
• The probe is plugged into the outlet in the oxen. Remoxe the probe
fI'Olll tile
oxen.
"CRACKING" OR • This is normal. It is the sotmd of the metal heating and cooling
"POPPING" SOUND during both cooking and cleaning fimctions.
I?LXCESSIVE SMOKING • Excessive soil. Press the CLFAR/OFF pad. Open the windows to rid
DURING CLEAN the room of smoke. X,Lfit until the I,OCKED light goes off.
CYCLE _iI)e up the excess soil and reset the clean cycle.
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