ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
It may save you the cost of a service call. If
you still need help, follow the instructions
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement
If you need to order replacement
parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID ® appliance.
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
Call the KitchenAid Customer eXperience Center toll free:
or visit our website at www.kitchenaid.com.
Features and specifications
on our full line of appliances.
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Part Number W10451786
Turntable Support and Rollers
Part Number W10605643
Part Number W10605644
Part Number W10605651
Grill Rack (tall)
Part Number W10605652
affresh ® Kitchen Appliance
Part Number W10355010
affresh ®Stainless Steel
Part Number W10355016
affresh ®Stainless Steel Wipes
Part Number W10355049
Heavy Duty Degreaser
Part Number 31552A
This countertop microwave oven can be built in by using one of
the following trim kits*. These kits are available from the dealer or
can be ordered by kit model number. See "Assistance or Service"
section for the toll-free number.
KIT MODEL NUMBERS/COLORS
27" (68.6 cm)
MKC2157AW / White
MKC2157AB / Black
MKC2157AS / Stainless
30" (76.2 cm)
MKC2150AW / White
MKC2150AB / Black
MKC2150AS / Stainless
*The built-in trim kits can be installed over any (electric or gas)
built-in wall oven, up to 30" (76.2 cm).
Please include a daytime phone number in your correspondence.