Consultation During Call Recording; Second Call During Call Recording - Siemens OpenScape Voice OpenStage 20 E SIP User Manual

Step by step
Accept

Consultation during call recording

Prerequisite: You are conducting a call. Recording has
started.
You initiate a consultation – your main call is placed on
hold as a result while the consultation is being
performed.
j
The recording is paused while you initiate the
consultation. The recording symbol
disappears.
[
If the consultation partner answers, the consultation
|
call is recorded. You hear a beep and the recording
symbol is shown on the display again.
You can now terminate the consultation call or for
example switch back to the first call party (alternate)
while the consultation call is placed on hold.

Second call during call recording

Prerequisite: You are conducting a call. Recording has
started.
[
You are conducting a call. You hear a beep and the
recording symbol
is now being recorded.
A second call party camps on
In the pop-up menu:
Select and confirm the option shown.
You are connected with the second party. You hear a
beep and the recording symbol
for the second call – this call is now being recorded. The
first party is placed on hold.
|
|
is shown on the display. The call
page 64.
|
is shown in the line
Call recording
on the display
139