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Before calling for service, review this list. It may save both time and expense. The list includes common occurrences
that are not the result of defective workmanship or materials in this washer.
OCCURRENCE
POSSIBLE
CAUSE
SOLUTION
Rattling and clanking
Foreign objects such as coins or safety pins may be
Stop washer and check drum. If noise continues after washer is
noise,
in tub or pump.
restarted, objects may be in pump. Call your authorized servicer.
Thumping sound.
Squealing sound or hot
rubber odor.
Vibrating noise.
Belt buckles and metal fasteners are hitting wash
tub.
To prevent unnecessary noise and damage to tub, fasten fas-
teners and turn items inside out.
Heaw wash loads may produce a thumping sound.
Stop washer and redistribute
wash load.
This is usually normal. If sound continues, washer is
probably out of balance.
Washer is overloaded.
Do not overload washer. Stop washer and reduce load.
Washer is not resting firmly on floor.
Shipping bolt has not been removed during installation.
Wash load unevenly distributed
in tub.
Move washer so it rests firmly on floor. Adjust leveling legs. See
INSTALLATION INSTRUCTIONS for details.
See INSTALLATION INSTRUCTIONS for removing shipping bolt.
Stop washer and rearrange wash load.
Washer does not start.
Washer lid is open.
Close washer lid. The washer will not operate when the lid is open.
Electrical power cord may not be plugged in or con-
Make sure plug fits tightly in wall outlet.
nection may be loose.
House fuse blown, circuit breaker tripped, or a
Reset circuit breaker or replace fuse. Do not increase fuse
power outage has occurred,
capacity. If problem is a circuit overload, have it corrected by
a qualified electrician.
If problem is a power outage, call local
electric company.
Water supply faucets are not turned on.
Turn on water supply faucets.
Motor is overheated.
Washer motor will stop if it
Wait for the motor to cool down before attempting to restart.
becomes overheated.
Washer won't spin.
Lid is not completely
closed.
Close washer lid. The washer will not operate when the lid is open.
Residue left in drum.
Heavily soiled items.
Wipe tub with a nonabrasive household cleanser, then rinse. Shake
or brush excess dirt and sand from items before washing
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