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Troubleshooting - Whirlpool w10575963a Use & Care Manual

Gas double oven range
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TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Gas range noises during Bake and Broil operations
Electrical Shock Hazard
Plug into a grounded
3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Noises that may be heard during the Bake and Broil operations:
Whooshing,
Poof, Clicking, Snaps, Pop
These sounds are normal operational noises that can be heard
each time the Bake or Broil burners ignite during the cycle.
A pop can be heard when the gas valve is opening or cycling
on and will make a single pop when it snaps open from the
solenoid. It sounds similar to a suction cup being pulled off of
a piece of glass.
The igniters will click several times until the flame is detected.
These are short clicking sounds like tapping a nail onto a
piece of glass.
A whooshing
or poof sound is heard when the Bake or Broil
burner ignites.
On some models, a clicking sound can be heard when the
convection
fan relay cycles on and off.
Burner sparks but does not light
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Household fuse blown or circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Is the main or regulator
gas shutoff
valve in the off
position?
See Installation Instructions.
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the control knob set correctly?
Push in knob before turning to a setting.
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Surface burner flames are uneven, yellow and/or noisy
Are the burner ports clogged?
See "Sealed Surface Burners" section.
Are the burner caps positioned properly?
See "Sealed Surface Burners" section.
Is propane
gas being used?
The range may have been converted
improperly. Contact a
service technician or see "Assistance
or Service" section.
Surface burner makes popping noises
Is there continuous sparking, but the burner does not
light?
Discontinue use of the surface burner and contact a service
technician.
Excessive heat around cookware
on cooktop
Is the cookware
the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1/2"(1.3 cm) outside the cooking area.
Cooktop
cooking results not what expected
Is the proper cookware being used?
See "Cookware"
section.
Is the control knob set to the proper heat level?
See "Cooktop Controls" section.
Is the range level?
Level the range. See the Installation Instructions.
Oven will not operate
Is this the first time the oven has been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
Is the electronic
oven control set correctly?
See "Electronic Oven Controls" section.
Has a delay start been set?
See "Timed/Delay
Cooking" section.
On some models,
is the Control
Lock set?
See "Control Lockout " section.
On some models, is the Sabbath Mode set?
See "Sabbath Mode" section.
Is the burner wet?
Let it dry.
19

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