Running New Application Software - NEC MC2200 User Manual

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Are all jumpers and switch settings on option boards and peripheral devices correct?
To check these settings, see the respective appendices. If applicable, ensure that
there are no conflicts; for example, two option boards sharing the same interrupt.
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Are the processors fully seated in their slots on the system board? Refer to the
Chapter 4, Upgrading Your System, for installation instructions.
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Are all DIMMs fully seated and installed correctly? Refer to Chapter 4, Upgrading
Your System, for installation instructions.
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Are all option boards and disk drives installed correctly? Refer to Chapter 4,
Upgrading Your System.
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Is the system hard disk drive properly formatted or defined?
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Is the operating system properly loaded? Refer to the operating system
documentation.
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Are all drivers properly installed? For information about installing drivers, refer to
your Network Operating System Configuration Guide.
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Are the configuration settings in BIOS Setup and the Resource Configuration Utility
(RCU) correct? For information about running these utilities, see Chapter 3,
Configuring Your System.
If the above items are all correct, but the problem reoccurs, refer to "Additional
Troubleshooting Procedures," page 5-4.

Running New Application Software

Problems that occur when you run new application software are usually related to the
software. Faulty equipment is much less likely, especially if other software runs
correctly. If you have problems while running new application software, check the
following:
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Does the system meet the minimum hardware requirements for the software? Refer
to the software documentation.
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Is the software an authorized copy? Unauthorized copies often do not work. Obtain
an authorized copy of the software.
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If you are running the software from a diskette, is it a good copy?
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If you are running the software from a hard disk drive, is the software correctly
installed? Where all necessary procedures followed and files installed?
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If you are running the software from a CD-ROM disk is the disk scratched or dirty?
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Are the correct device drivers installed?
Problem Solving 5-3