Kenmore One-Speed Automatic Washers Owner's Manual & Installation Instructions page 24

Problem Possible Cause Solution
Continues Drain hose is less than Raise the drain hose (see
to Fill/ 39 in. (99 cm) above floor. "Installation Requirements"),
Continues
to Drain/ Drain hose fits tightly into Adjust drain hose for loose fit (see
Cycle Stuck standpipe. "Installation Instructions"),
Drain hose taped into Do not seal off drain hose with tape.
standpipe. The drain hose needs an air gap.
Washer Makes Load is unbalanced. Redistribute load.
Noise
Washer is not level. Level washer. Reset rear legs (see
Rear leveling legs not set. "Installation Instructions"),
Nuts on front feet not tight. Tighten nuts (see "Installation
Instructions").
Yellow shipping strap with Remove strap with cotter pins
cotter pins not completely (see "Installation Instructions"),
removed.
Floor not strong enough Relocate washer (see "Installation
to support washer. Requirements"),
Gears engaging after drain This is normal.
and before spin.
Upper part of agitator clicks This is normal.
during wash,
Won't Water inlet valve Clean screens.
Fill/Won't screens are plugged.
Rinse/Won't
Agitate/ Water is turned off. Turn on water.
Wrong Hot and cold hoses are Reverse hoses (see "Installation
Temperature reversed, Instructions"),
Inlet hose is kinked. Straighten hoses.
Timer diaI is not lined up. Turn timer knob to the right slightly
and pull to start.
Power cord not plugged in, Plug into a grounded 3 prong outlet.
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