Kenmore Side by Side Refrigerator Use & Care Manual page 24

PROBLEM CAUSE
AUTOMA TIC ICE MAKER (CONTINUED)
Ice maker is not making • Ice maker is producing less ice
enough ice. than you expect.
• Freezer is not cold enough.
• Household water line valve is
not completely open.
• Check to see if water
dispenser is dispensing slower
than normal.
CORRECTION
• Ice maker should produce approximately 4 - 5 pounds
of ice every 24 hours. Rapid Ice should produce up to
6 pounds of ice every 24 hours.
• See PROBLEM section TEMPERATURES ARE TOO
WARM.
• Turn on household water line valve.
If it is, replace the ice & water filter cartridge.
Ice maker will not stop • Ice maker wire signal arm is • Move item and release wire signal arm. Remove any
making ice. being held down by some item ice cubes that are frozen together over the wire signal
in the freezer, arm.
Ice maker is not separating • Ice cubes are not being used • Remove and shake ice container to separate cubes.
the ice cubes, frequently enough.
• Ice cubes are hollow or smaller • The ice & water filter cartridge may be clogged.
than normal. Replace filter cartridge.
Ice has bad odor and taste. • Ice has picked up odor or • Cover foods tightly. Discard stale ice. Ice maker will
flavor from strong food stored produce fresh supply.
in refngerator or freezer.
• Water running to ice maker • Add filter to water supply line. Consult a water
has poor taste or odor. purifying company.
• Ice not used frequently enough. • Discard stale ice.
ICE DISPENSER
Dispenser will not dispense
ice.
Ice dispenser is jammed.
• Ice storage container is empty.
• Freezer temperature is set too
warm.
• Household water line valve is
not open.
Freezer door is not closed.
Ice dispensing arm has been
held in for more than 4-5
minutes.
• Ice has melted and frozen
around auger due to infrequent
use, temperature fluctuations,
and/or power outages.
• Ice cubes are jammed
between ice maker and back
of ice container.
• Ice cubes are frozen together.
Ice cubes are hollow or smaller
than normal.
• When the first supply of ice is dropped into the
container, the dispenser should operate.
• Turn freezer control to a higher setting so that ice
cubes will be made. When first supply of ice is made,
dispenser should operate.
• Open household water line valve. Allow sufficient time
for the ice to be made. When ice is made, the
dispenser should operate.
• Ensure freezer door is closed.
• Motor is overloaded. Motor overload protector will
reset in approximately 3 minutes. Ice can then be
dispensed.
Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper
position. When new ice is made, dispenser should
operate.
Remove ice cubes that are jamming the dispenser.
Use the dispenser often so that cubes do not freeze
together.
The ice & water filter cartridge could be clogged.
Replace the filter cartndge. Dispensing system
operates best at 20 - 100 psi water pressure. Well
water pressures should fall within this range.
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