Master Protection Agreements - Kenmore 116.31810 Use & Care Manual

Vacuum Cleaner Help Line:
1-.877-531-7321
8,00am-5:00pm ESTo M-F
(UoS.A.andCanada)
Master Protection Agreements
Congratulations on making a smart purchaser Your new Kenmore® product is designed
and manufactured for years of dependable operatiom But like all products, It may
require preventive maintenance or repair from time to timer That's when having a
Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new producL Here's
what the Agreement* includes:
[] Parts and labor needed to help keep products operating properly under normal
use, not Just defects. Our coverage goes well beyond the product warranty° No
deductibles, no functional fatlure excluded from coverage-- real protection.
[] Expert service by a force of more than 10,000 authorized Sears service
technicians, which means someone you can trust will be working on your product.
[] Unlimited service calls and nationwide service, as often as you want us, whenever
you want us.
I_ *_No,,lemon" guarantee - replacement of your covered product tf four or more
product failures occur within twelve months_
[] Product replacement if your covered product can't be fixed°
[] Annual Preventive Maintenance Check at your request- no extra charger
[] Fast help by phone - we call tt Rapid Resolution - phone support from a Sears rep-
resentative on all products. Think of us as a "talking Use & Care Guide/'
[] Power surge protection against electrical damage duo to power fluctuations.
[] $250 Food Loss Protection annually for any food spoilage that is the result of
mechanical failure of any covered refrigerator or freezer.
[] Rental reimbursement if repair of your covered product takes longer than
promised_
[] 10°/o discount off the regular price of any non-covered repair service and related
installed parts.
Once you purchase the Agreement, a simple phone call is al! that it takes for you to
schedule service. You can call anytime day or night, or schedule a service appointment
online°
The Master Protection Agreement is a risk free purchase. If you cancel for any reason
during the product warranty period, we will provide a full refund. Or, a prorated refund
anytime after the product warranty period expires° Purchase your Master Protection
Agreement todayl
Some limitations and exclusions apply. For prices and additional information in the
U.S.A. call 1-800_827-6655.
* Coverage in Canada varies on some items. For full details call Sears Canada at 1-
800-361-6665,
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water
heaters, and other major home items, in the U.S.A. or Canada call t-800-4-MY-HOME®_
22