Solving Common Problems
If you experience a problem while using your DTVPal, review these
troubleshooting tables. Look under the Symptom column, and find a description
that matches your problem. Then, follow the steps for that issue under
won't turn on.
Verify the batteries are installed according to the battery
diagram on the remote control.
Try changing batteries in your DTVPal remote control.
Make sure you are pointing the remote control directly at
the front panel of your DTVPal. The remote control uses
infrared (IR) signals to operate the DTVPal, and must
have line of sight to the DTVPal.
Ensure the DTVPal power cord is plugged into a working
Ensure the power cord is plugged fully into the DTVPaI's
power converter port.
Put new batteries in your DTVPal remote control, and try
pressing POWER on the remote control.
Try plugging the DTVPaI's power cord into a different