Notebook Computer Model No. CF-74JCJBDxM This is the Service Manual for the following areas. M …for U.S.A. and Canada Model No. CF-74JCJBD1 M 1: Operation System A: Microsoft® Windows® XP Professional SP 2 • @ • @ • @ • @ J: Microsoft®...
If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR HOME THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY.
LASER SAFETY INFORMATION For U.S.A Class 1 LASER-Product This product is certified to comply with DHHS Rules 21 CFR Subchapter J. This product complies with European Standard EN60825 (or IEC Publication 825) For all areas This equipment is classified as a class 1 level LASER product and there is no hazardous LASER radiation. Caution: (1) Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
SAFETY PRECAUTIONS 1. Before servicing, unplug the power cord to prevent an electric shock. 2. When replacing parts, use only manufacture's recommended components for safety. 3. Check the condition of the power cord. Replace if wear or damage is evident. 4.
Page 5
Only use the computer within the Use of battery packs other than those manufactured and allowable temperature range. supplied by Panasonic may present a safety hazard The battery pack is a consumable item. If the (generation of heat, ignition or rupture).
CONTENTS 1. Specifications ··················································································································1-1 2. Names and Functions of Parts ······················································································2-1 3. Block Diagram ···············································································································3-1 4. Diagnosis Procedure ·····································································································4-1 5. Power-On Self Test (Boot Check) ·················································································5-1 6. List of Error Codes <Only when the port replicator is connected> ································6-1 7. Self Diagnosis Test ········································································································7-1 8.
1. Specifications This page provides the specifications for the basic model. The model number is different according to the unit configu- ration. To check the model number: Check the bottom of the computer or the box the computer came in at the time of purchase. To check CPU speed, memory size and the hard disk drive (HDD) size: Run the Setup Utility ( Reference Manual “Setup Utility”) and select [Information] menu.
Page 8
Main Specifications Model No. CF-74JCJBDAM / CF-74JCJBDJM / CF-74KCJBZAM / CF-74JCJDDAM / CF-74JCJFDAM RAM Module Slot x 1, DDR2 SDRAM, 200-pin, 1.8 V, SO-DIMM, PC2-6400 Compliant Interface USB Ports x 2 (4-pin, USB2.0) / Serial Port (Dsub 9-pin male) / Modem Port (RJ-11) / LAN Port (RJ-45) / External Display Port (Mini Dsub 15-pin female) / Microphone Jack (Miniature Ω...
Page 9
This slot is compatible with High-Speed Mode. Operation has application software will report as fewer GB. been tested and confirmed using Panasonic SD/SDHC Mem- Data transfer speeds indicate values measured by Matsushita Electric ory Cards with a capacity of up to 32 GB. Operation on other Industrial Co., Ltd.
2. Names and Functions of Parts A :Speaker L : Bluetooth antenna <Only for model with Bluetooth> Reference Manual “Key Combinations” Reference Manual “Bluetooth” B :USB port M :Keyboard Reference Manual “USB Devices” N :Touch pad C :Stylus holder O :Microphone jack D :Multimedia pocket A condenser microphone can be used.
Page 11
Right side EX PC Rear side Bottom A :ExpressCard slot L : Modem port Reference Manual “PC Card / ExpressCard” Reference Manual “Modem” B :PC Card slot M :Serial port N :External display port Reference Manual “PC Card / ExpressCard” Reference Manual “External Display”...
4.2. Troubleshooting Please take note of the following two points with regard to troubleshooting: 1. Know-how of diagnosis upon occurrence of heavy troubles, e.g. ‘Set cannot be turned ON’, ‘Set fails to start’, ‘No display on screen’, etc. 2. Explanation of each trouble, mainly symptom of trouble in operation. Flow Chart Pay attention to the following points when in pursuit of the cause of a troubleshooting.
5 Power-On Self Test (Boot Check) Outline of POST The set has a boot check function called POST (Power-On Self Test) in it. The condition of the main body is diagnosed by checking beep sound or error code. z Start .....Test begins automatically when power switch is set to ON. z Normal finish ..After memory checking, a beep sound is issued once and the set is placed into automatic stop.
If your system displays one of except the messages marked below with an asterisk (*), write down the message and contact Panasonic Technical Support. If your system fails after you make changes in the Setup menus, reset the computer, enter Setup and install Setup defaults or correct the error.
Page 17
02D0 System cache error - Cache disabled Contact Panasonic Technical Support. 02F0: CPU ID: CPU socket number for Multi-Processor error. 02F4: EISA CMOS not writable ServerBIOS2 test error: Cannot write to EISA CMOS. 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers.
1. The power supply of the computer is turned on. 2. " F2 " is pushed on the screen of "Panasonic" while " press <F2 to enter Setup> " is displayed. 3. The setup utility starts and then takes notes of the content of the BIOS setup of present set.
Page 19
2. Operation of PC-Diagnostic Utility -Only the device which can be inspected on the entire screen is displayed. -The item does not appear when the device of wireless LAN etc. is not physically connected. -The movement of the item must use an arrow key or a flat pad. -As for the device under the diagnosis, blue and yellow are alternately displayed at the left of the icon.
Page 20
1. Turned on the computer. 2. "F2" is pushed on the screen while "Press<F2>to enter Setup" is displayed of "Panasonic". 3. Push "F10", and on the screen of "Is the change in the setting preserved and do end?"and then "Yes"...
Page 21
To skip BIOS password Use <Ctrl>+<F10> key to skip BIOS password or authentication of fingerprint. This key is only for entering DIAG mode. Not available to boot the computer. If customer set "HDD Lock", the DIAG program cannot perform HDD test. *This key is for service purpose only.
9 Disassembly/Reassembly Note: Power off the computer. Do not shut down to the Suspend or hibernation mode. Do not add peripherals while the computer is in the Suspend or hibernation mode; abnormal operation may result. 9.1. Disassembly Instructions 9.1.1. Preparation 9.1.3.
9.1.4. Removing the DIMM Memory Card 2. Lift the upper part of the Center Cover and draw it back- ward, release the six Hooks fixing the front side of the <N1> Center Cover, and then remove the Center Cover. DIMM Cover <N1>...
9.1.9. Removing the Wireless Module and Note: After replacing the Main Board, rewrite the BIOS ID. MDC Module 1. Disconnect the ten Cables from the ten Connectors (CN6, CN7, CN24, CN19, CN28, CN21, CN802, CN18, CN15, <N9> Kapton Tape CN25). Antenna Cable (Black) 2.
Page 27
9.1.12. Removing the DC-IN PCB and I/O Springs. 5. Remove the three Screws <N9>. 6. Remove the SD PCB. LAN Cable MODELAN Modem Cable Holder Screws <N5>: DXSB2+6FNL <N19> DC-IN PCB Screws <N9>: DFHE5025XA <N9> <N9> <N9> 9.1.14. Removing the BT PCB I/O PCB <N9>...
9.1.15. Removing the USB PCB 9.1.17. Removing the LCD Front Cabinet <N9> LCD Leg Rubber <N20> LCD Leg CN1701 Rubber <N15> USB PCB LCD Front Cabinet LCD Unit <N15> 1. Remove the two LCD Leg Rubbers, and then the two Screws <N20>.
Page 29
1. Disconnect the LCD/INV. Cable from the Connector on 1. Remove the Palm Rest Sheet. the Inverter. 2. Remove the four Screws <N20>, and then PAD Base 2. Remove the LCD Unit. Ass'y. 3. Remove the Inverter with the Inverter Case. 3.
9.2. Reassembly Instructions 9.2.1. Attention when CF-74 series is repaired • Please execute writing BIOS ID when you exchange the Main Board. • You cannot reuse the Conductive Clothes and the heat dissipating parts such as Sheet and Rubber. Use new parts. 9.2.2.
Page 31
Arranging the W-LAN L and R Cable W-LAN Antenna L PCB W-LAN Antenna R PCB Attach the Tape to hold the Cable. Pass the Cable through the notch and lead it downward. Lead the Cable along the surface. Pass the Cable through the notch Attach the Tape to each of the Cables.
Page 32
Arranging the LCD/TS Cable 1. Connect the LCD/TS Cable (LCD) to the Connector on the LCD Unit. 2. Connect the LCD/TS Cable (TS) to the Connector (CN603) on the TS PCB. B: Attaching the Cloth Cloth Cloth Cushion Cloth Match the end of the Tape to the end of the EMI Sheet. 3~5mm Tape Cover the...
Page 33
Arranging the TP Power Cable and Attaching the TP/LCD Sheet Ensure the Tape does not cover the Connecter port. Connect the Connector. TP Power Cable Pass the Cables over the Conductive Cloth. 0~1mm Ensure the Tape and Cable Sheet do not come out of the metal part. 0~2mm Cable Sheet 0~2mm...
Page 34
Cautions for Setting the LCD Unit LCD Unit Ensure the Cushion does not run over the rib of the LCD Rear Cabinet. (Same on the upper side.) LCD Rear Cabinet Safety Working Ensure the Cushion does not run over the rib Pull and hold the Cables, and set the LCD.
9.2.4. Setting the LCD Front Cabinet 9.2.5. Setting the Display unit 1. Set the LCD Front Cabinet to the LCD Rear Cabinet. 1. Attach the Gasket. 2. Fix the LCD Front Cabinet using the two Screws<N15>. 2. Set the Hinge Screw Cover L and R to the Hinge L and R. 3.
Page 36
9.2.6. Setting the USB PCB 1. Fix the USB PCB to the computer using the two <N9> Screws<N9>. CN1701 2. Connect the USB Cable to the Connector (CN1701). Screws <N9>: DFHE5025XA USB PCB Arranging the USB Cable MP Slide Sheet Safety Working Attach the MP Slid Sheet to prevent the Cable from coming off.
Page 37
9.2.7. Setting the BT PCB. 9.2.8. Setting the SD PCB, Heat Sink and FAN Motor 1. Connect the BT FFC to the Connector (CN22). 2. Fix the BT PCB to the computer using the two Screws 1. Connect the SD FFC to the Connector (CN1401). <N9>.
Page 38
Applying Grease on the Heat Sink 1. Apply grease on two points of the Heat Sink. 2. Attach the Pipe Sheet on the Heat Pipe. Fan Dust Sheet (Attach the Fan Duct Sheet to the back side.) Match the end of the Pipe Sheet. 0~1mm (0 ~ -2mm) 0~1mm...
Page 39
9.2.9. Setting the DC-IN PCB and I/O PCB 1. Fit the Modem Cable and LAN Cable between the MOD- LAN Cable MODELAN Modem Cable ELAN Holders, and set them on to the computer. Holder 2. Fix the I/O PCB to the I/O Plate using the four <N19>...
Page 40
9.2.10. Setting the PC Card Ejector and Lithium Battery 1. Attach the Lithium Battery to the Main PCB. Lithium Battery 2. Pass the Lead Wire of the Lithium Battery through the PC Card Ejector (to CN14) groove of the Main PCB, and connect it to the Connector (CN14) on the back side.
Page 41
Arranging the Cables to the Cable Holder and their Wiring Order • Pull the surplus length of the Cable coming from the LCD side to inside of the unit. (If the surplus length comes outside, it will be caught by the center cover during setting.) •...
Page 42
9.2.12. Setting the Wireless Module and MDC Module 1. Connect the Modem Cable to the Connector, and fix the <N9> Kapton Tape MDC Module to the Main PCB using the two Screws<N9>. Antenna Cable (Black) 2. Connect the Wireless Module to the Connector of the Antenna Cable (Gray) Main PCB, and fix it using the two Screws<N9>.
Page 43
9.2.13. Setting the Bottom Case 9.2.14. Setting the Handle Ass'y 1. Attach the Gasket and Sheet. 1. Set the two Sleeves A, the Handle Ass'y and the two 2. Set the Bottom Case. Sleeves B. 3. Fix the Bottom Case using the ten Screws<N7>. No1 to 2.
Page 44
9.2.15. Setting the Speaker and the LED PCB Sheet 1. Fix the LED PCB using the two Screws<N9>. 2. Set the Speaker L and R to the computer. CN1002 <N9> CN1003 3. Connect the Speaker Cable L and R to the two Connec- Tape tors (CN1002, CN1003) on the LED PCB.
9.2.16. Setting the Keyboard 1. Connect the KBD FPC Cable to the Connector (CN25) of KBD WP Sheet the Main PCB. 2. Connect the two Cables of the Keyboard to the two Con- nectors on the KBD FPC. 3. Remove the Release Paper of the KBD WP Sheet, and Connectors attach the KBD WP Sheet to the computer as it covers the Cable of the Keyboard.
9.2.17. Setting the DIMM Memory Card and 9.2.18. Setting the HDD DIMM Cover 1. Attach the HDD Earth Plate and HDD Conductive Sheet. 2. Connect the HDD to the HDD FPC. 1. Set the DIMM Memory Card to the Main PCB. 3.
Page 47
9.2.19. Setting the Battery Pack, the HDD Unit and the DVD-ROM Drive Unit 1. Set the DVD-ROM Driver Unit. 2. Set the HDD Pack. 3. Set the Battery Pack. 4. Slide the Latch 1 to the locked position. Latch 1 HDD Unit Battery Pack DVD-ROM Drive Unit...
Replacement Parts List Note : Important Safety Notice Components identified by mark have special characteristics important for safety. When replacing any of these components, use only manufacturer's specified parts. CF-74JCJBDAM NRP: Non Reusable Parts REF. NO and•@ A REA PART NO. DESCRIPTION Q'TY Main Block Unit...
Page 53
Accessories Packing Material Mechanical Parts...
Replacement Parts List Note: Important Safety Notice Components identified by mark have special characteristics important for safety. When replacing any of these components use only manufacturer's specified parts. CF-74JCJBDAM REF. NO and AREA PART NO. DESCRIPTION Q'TY MAIN PCB C 1, 2, 3, 4, 5, 7, 44, 45, F1G1C104A042 CAPACITOR, 16V, 0.1µF 46, 47, 55, 56, 60, 74,...
Page 60
D 726 MAZ81200ML DIODE D 728 B0JDRE000007 DIODE D 729, 730 B0JDBE000002 DIODE D 731, 732, 733, 736 MA3J14700L DIODE D 734 B0JDSD000025 DIODE F 1, 2, 4, 5, 10, 11, 12 S K5H202Z00005 FUSE, 2A, 32V S K5H402Z00003 FUSE, 4A, 32V S K5H502Z00003 FUSE, 5A, 32V F 800, 801, 802...
Page 61
IC 58, 59, 60 C0JBAA000381 IC, LOGIC IC 701 C0DBAYY00281 DC/DC CONTROLLER FOR CPU IC 702 C0DBAYY00282 DC/DC CONTROLLER FOR GMCH IC 703, 707 C0DBALH00003 IC 705 C0DBEFH00002 IC, REGULATOR IC 706 C0DBAYY00423 IC 708 C0EBE0000333 IC 711 C0JBAD000194 1GATE LOGIC IC IC 714 C0ABBA000093 IC, OP AMP...