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Frequently Asked Questions
Traffi c
Problem
My AcuraLink Real-Time Traffi c is missing and is not
displaying properly. What is wrong?
When I am driving a route on the freeway and Traffi c
Rerouting is ON, sometimes the system provides a
detour route. Why is this?
While traveling on my route on the freeway, the system
has me exit and take an alternate freeway with unknown
fl ow speeds or surface streets. Why is this?
How can I ignore the detour route and return to the
original route?
148 Navigation System
Verify the following:
• Check the traffi c icon on the icon bar, and the icon options for traffi c. Page
67 walks you through the verifi cation steps.
• Your XM traffi c subscription may have expired. Call XM at (800) 852-
9696 and verify your account status. If your subscription has lapsed, you
may need to request a "rapid refresh." After XM refreshes your account
status, leave the vehicle running outside for 30 minutes to receive the
refresh. See page 120 for the status of your subscription.
• It is possible that there is a temporary technical problem with your
metropolitan area traffi c. You can call Acura Client Services to see if there
is an outage (page 127 ).
• If the situation persists, see your Acura dealer for assistance.
• AcuraLink relies on a satellite signal. It will not work in Alaska, Hawaii,
Canada, and Puerto Rico.
The system will provide a detour route to your destination only if it can fi nd a
considerably faster route than the original one.
Based on freeway congestion along your route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether the alternate route would be faster.
Turn Traffi c Rerouting to OFF in Setup, under Routing & Guidance (page 109 ).
Solution
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