Problems Sending Faxes - Canon PIXMA MX320 Manual

Problems Sending Faxes

>
Advanced Guide Troubleshooting
Problems Sending Faxes
Cannot Send a Fax
Cannot Perform Sequential Broadcasting by Redialing, or Cannot Dial Using the Numeric Buttons
Cannot Send a Fax Clearly
Errors Often Occur When You Send a Fax
Cannot Send a Fax
Check 1: Is the power turned on?
You cannot send faxes if the power is turned off. Press the
on.
If you disconnected the power cord without turning off the power (the Power
lit), reconnecting it turns on the power automatically.
If you disconnected the power cord after pressing the
(the Power lamp is not lit), reconnect it, then press the
If the power was turned off due to power failure, etc., the power is automatically turned
on when the power failure is resolved.
Check 2: Is the document being sent from memory?
When the In Use/Memory lamp is flashing, another document is being sent from memory.
Wait until the machine finishes sending it.
Check 3: Is the telephone line connected to the External Device Jack?
Reconnect it to the Telephone Line Jack. Refer to your setup manual.
If you still cannot send a fax, there is a problem with the telephone line. Contact your
telephone company and the manufacturer of your terminal adapter or telephone adapter.
Check 4: Is the telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Confirming the Telephone Line Connection
Check 5: Is Dial tone detect set to ON?
Resend the fax after a while. If you still cannot send the fax, set Dial tone detect to OFF.
Dial tone detect
Check 6: Is the fax number registered correctly for speed dialing?
Make sure that the fax number is registered correctly for speed dialing.
Registering Recipients for Speed Dialing
Check 7: Does an error occur during transmission?
Check the LCD for an error message.
A Message for Faxing Is Displayed on the LCD
Print the Activity report and check for an error.
Printing the Activity report manually
Check 8: Is the telephone line connected correctly?
Check that the telephone line is connected correctly to the proper jack. If so, then there is a
problem with your telephone line. Contact your telephone company.
Check 9: Is the document loaded properly?
Remove the document, then reload it on the Platen Glass or in the ADF.
Loading Paper / Originals
Check 10: Does a printer error occur?
Check the error message on the LCD, then resolve the problem.
An Error Message Is Displayed on the LCD
> Problems Sending Faxes
ON button to turn the power
lamp is
ON button to turn off the power
ON button to turn on the power.
Page 779 of 817 pages