When The Address Book Is Updated - Ricoh MP C4503 Series User Manual

10. Troubleshooting

When the Address Book Is Updated

Message
"Updating the destination list
has failed. Try again?"
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
220
Causes
A network error has
occurred.
The destination list is being
updated from the network
using Web Image Monitor.
A specified destination or
sender's name was cleared
when the destination list in
the delivery server was
updated.
Solutions
• Check whether the server is
connected.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using anti-virus
software, add the program to the
exclusion list in the application
settings. For details about how to
add programs to the exclusion
list, see the anti-virus software
Help.
• To prevent a firewall blocking the
connection, register the machine's
IP address in the firewall's IP
address exclusion settings. For
details about the procedure for
excluding an IP address, see your
operating system's Help.
Wait until the message disappears. Do
not turn off the power while this
message is displayed. Depending on
the number of destinations to be
updated, there may be some delay
before you can resume operation.
Operation is not possible while this
message is displayed.
Specify the destination or sender's
name again.