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SOLVING PROBLEMS
User's Manual
TROUBLE-SHOOTING
Your printer is extremely reliable, but occasional
problems may occur. You can solve many of
these problems yourself, using this chapter.
If you encounter problems that you cannot resolve,
contact your dealer for assistance.
This chapter is organized as follows:
• Solving problems
• Diagnostic functions
• Getting help
The tables in this section describe common printer problems and their
solutions. The following types of problems are considered:
• Print quality problems
• Paper handling problems
• Operating problems
• Printer failures
Print Quality Problems
Poor print quality or other printing problems are often caused by
incorrect printer setup or incorrect software settings. A gradual
decrease in print quality usually indicates a worn ribbon. Table 7.1
identifies common print quality problems and suggests solutions.
7
7-1
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