Troubleshooting - D-Link DIV-140 User Manual

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Troubleshooting

TIP:.If.you.face.any.issues.with.this.product,.please.read.the.corresponding.section.of.user.manual..
Configuration
1. What is the default username and password to login to the DIV-140?
The.default.username.and.password.are.admin.and.password..The.same.can.be.used.on.both.web.(https).and.CLI.interfaces..If.this.is.
not.working.then.you.can.reset.the.device.configuration.to.factory.default.settings.by.pressing.the.button.on.the.rear.panel.of.the.device.
Please.note.that.you.will.loose.your.configuration.settings.
2. Why won't my configuration changes go into effect?
Make.sure.that.you.click.
on.all.pages.where.you.have.made.changes..After.you.have.made.all.configuration.changes,.browse.
to.the.Save Changes.page.and.click.the.Save Changes.button..The.DIV-140.will.restart.and.your.configuration.changes.will.take.effect.
3. What if the Authentication Parameters on the Port Configuration > General page are disabled?.
In.order.to.configure.the.Authentication Parameters,.the.Use Same Authentication for All Channels.field.must.be.enabled.on.the.VoIP
Configuration.page.
4. I am not able to access the web UI using the default IP address, 10.0.0.1.
The.DIV-140.may.not.have.the.factory.default.settings..Using.the.CLI,.you.can.check.the.IP.address.of.the.device.using.the.'show nw ip'
command.You.can.reset.the.device.to.factory.default.settings.using.'restoredefaults'.command..
Another.possibility.is.that.the.PC.from.which.you.are.trying.to.access.the.web.may.not.be.in.the.same.IP.subnet.as.the.device..To.confirm.
this.you.can.try.to.ping.the.device.from.your.PC..Please.contact.your.system.administrator.for.details.on.how.to.configure.your.PC.in.same.
IP.subnet.
5. Why don't I see some of the calls made or received on the System Monitor > Call History page?
D-Link DIV-140 User Guide
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