Printing Problems - Samsung ML-6512ND User Manual

User manual ver.1.03 (english)
Hide thumbs Also See for ML-6512ND:
Table of Contents

Advertisement

Printing problems

POSSIBLE
CONDITION
CAUSE
The machine
The machine is not
does not print.
receiving power.
The machine is not
selected from the
available printers
list.
Check the machine for the following:
The front door is not closed. Close the front
door.
Paper is jammed. Clear the paper jam (See
"Clearing paper jams" on page 75).
No paper is loaded. Load paper (See "Loading
paper in tray" on page 44).
The toner cartridge is not installed. Install the
toner cartridge.
If a system error occurs, contact your service repre-
sentative.
The connection
printer cable
between the com-
puter and the
machine is not con-
nected properly.
The connection
printer cable
between the com-
puter and the
machine is defec-
tive.
The port setting is
incorrect.
The machine may
be configured incor-
rectly.
The printer driver
may be incorrectly
installed.
The machine is
malfunctioning.
SUGGESTED SOLU-
TIONS
Check the power cord con-
nections. Check both power
switches and the power
source.
Select this printers "Name"
from the available printers
drop-down list in the applica-
tion you are printing from
Disconnect the machine
printer cable and reconnect
it.
If possible, attach the printer
cable to another computer
that is working properly and
print a job. You can also try
using a different machine
printer cable.
Check the Windows printer
settings to make sure that
the print job is sent to the
correct port. If the computer
has more than one port,
make sure that the machine
is attached to the correct
one.
Check the Printing Prefer-
ences to ensure that all of
the print settings are correct
(See "Opening printing pref-
erences" on page 50).
Repair the machine software
(See "Installing locally con-
nected machine's driver" on
page 30).
Check the display message
on the control panel to see if
the machine is indicating a
system error. Contact a ser-
vice representative.
Troubleshooting_ 88
POSSIBLE
CONDITION
CAUSE
The document size
is so big that the
hard disk space of
the computer is
insufficient to
access the print job.
The machine
The paper option
selects print
that was selected in
materials from
the Printing Pref-
the wrong paper
erences may be
source.
incorrect.
A print job is
The job may be
extremely slow.
very complex.
Half the page is
The page orienta-
blank.
tion setting may be
incorrect.
The paper size and
the paper size set-
tings do not match.
SUGGESTED SOLU-
TIONS
Make available more hard
disk space and print the doc-
ument again.
For many software applica-
tions, the paper source
selection is found under the
Paper tab within the Print-
ing Preferences. Select the
correct paper source. See
the printer driver help screen
(See "Opening printing pref-
erences" on page 50).
Reduce the complexity of
the page or try adjusting the
print quality settings.
Change the page orientation
in your application. See the
printer driver help screen.
Ensure that the paper size in
the printer driver settings
matches the paper in the
tray.
Or, ensure that the paper
size in the printer driver set-
tings matches the paper
selection in the software
application settings you use.

Advertisement

Table of Contents
loading

This manual is also suitable for:

Ml-551 seriesMl-651 series

Table of Contents