Common Problems - Dell E173FP - 17" LCD Monitor User Manual

Common Problems

The following table contains general information about common monitor problems you might encounter.
COMMON
SYMPTOMS
No Video/ Power No picture, monitor is
LED off dead
No Video/ Power No picture or no
LED on brightness
Poor Focus Picture is fuzzy, blurry
or ghosting
Shaky/Jittery Wavy picture or fine
Video movement
Missing Pixels LCD screen has spots
Stuck-on Pixels LCD screen has bright
spots
Brightness Picture too dim or too
Problems bright
Geometric Screen not centered
Distortion correctly
Horizontal/Vertical Screen has one or more
Lines lines
Sync Problems Screen is scrambled or
appears torn
WHAT YOU
EXPERIENCE
POSSIBLE SOLUTIONS
Check connection integrity at both ends of the video cable
Electric outlet verification
Ensure power button depressed fully
Increase 'Brightness' & 'Contrast' controls
Perform monitor self-test feature check
Check for bent or broken pins on the D-sub cable.
Push 'Auto adjust' button
Adjust 'Phase' and 'Clock' controls via OSD
Eliminate video extension cables
Perform monitor reset
Lower video resolution or increase font size
Push 'Auto Adjust' button
Adjust 'Phase' and 'Clock' controls via OSD
Perform monitor reset
Check environmental factors
Relocate and test in other room
Clean the LCD Screen, please refer to maintenance.
Cycle power on-off
These are pixels that are permanently off and is a natural defect that
occurs in LCD technology
Cycle power on-off
These are pixels that are permanently on and is a natural defect that
occurs in LCD technology
Perform monitor reset
Push 'Auto Adjust' button
Adjust 'Brightness' & 'Contrast' controls
Perform monitor reset on "All Settings"
Push 'Auto-Adjust' button
Adjust the centering controls
Ensure monitor is in proper video mode, please refer to
modes.
Perform monitor reset
Push 'Auto Adjust' button
Adjust 'Phase' and 'Clock' controls via OSD
Perform monitor self-test feature check and determine if these lines
are also in self-test mode
Check for bent or broken pins on the D-sub cable.
Perform monitor reset
Push 'Auto Adjust' button
Adjust 'Phase' and 'Clock' controls via OSD
Perform monitor self-test feature check to determine if scrambled
screen appears in self-test mode
Check for bent or broken pins on the D-sub cable.
Boot up in the 'Safe mode'
preset display