Faq And Troubleshooting - Acer B1-A71 User Manual

This section lists frequently asked questions that may arise during the use of
your tablet, and gives easy answers and solutions to these questions.
Aspect
Audio
Memory
Multimedia files
System
information and
performance
Power

FAQ and troubleshooting

Question
Why is there no
sound coming from
the device?
Why do I have less
than 512 MB of
storage?
Why can't I view my
picture files?
Why can't I view my
video files?
Why can't I play my
music files?
How do I check the
OS version of my
device?
Where can I find my
serial number ID?
I couldn't turn on the
device.
Answer
If the headset is plugged into the device,
the speaker is automatically shut off.
Disconnect the headset.
Check that the device volume setting is
not muted.
Check that the volume control is not at its
lowest setting.
A small amount of memory is reserved
for system security.
You may be trying to view an image that
is not supported. Refer to "Supported
formats" on page 38 for more
information.
You may be trying to view a video that is
not supported. Refer to "Multimedia" on
page 47 for more information.
You may be trying to play a file that is not
supported. Refer to "Multimedia" on
page 47 for more information.
Tap APPS > Settings > About tablet to
check the OS version (Kernel/build
number) and other hardware and
software information.
Tap APPS > Settings > About tablet >
Device Information.
The battery power may be depleted.
Recharge the device. Refer to "Charging
your tablet" on page 9 for more
information.
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