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DVD drive problems
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles
work in all DVD drives.
T
E S T T H E D R I V E W I T H A N O T H E R
eliminate the possibility that the original DVD is defective.
E
N S U R E T H A T
button and click My Computer. If the DVD drive is not listed, perform a full scan
with your antivirus software to check for and remove viruses. Viruses can
sometimes prevent Windows from recognizing the drive.
C
L E A N T H E D I S C
on cleaning your DVDs. To access help files, see page 4.
C
H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S
Hard drive problems
R
C
U N
H E C K
Click the Start button and click My Computer.
1
Right-click the drive letter (local disk) that you want to scan for errors, and
2
then click Properties.
Click the Tools tab.
3
Under Error-checking, click Check Now.
4
Click Start.
5
DVD — Insert another DVD to
W
I N D O W S R E C O G N I Z E S T H E D R I V E
Dell™ Dimension™ Help
— See the
D
—
I S K
— Click the Start
file for instructions
— See page 71.
So l vi n g Pro b l em s
41
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