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13
HDMI
Symptom
Remedy
The HDMI indicator blinks continu-
Check all the points below.
ously.
No picture or sound.
This receiver is HDCP-compatible. Check that the components you are connecting are
also HDCP-compatible. If they are not, please connect them using the component or
composite video jacks.
Depending on the connected source component, it's possible that it will not work with
this receiver (even if it is HDCP-compatible). In this case, connect using the component
or composite video jacks between source and receiver.
If the problem still persists when connecting your HDMI component directly to your
monitor, please consult the component or monitor manual or contact the manufacturer
for support.
If video images do not appear on your TV, try adjusting the resolution, Deep Color or other
setting for your component.
While analog video signals are being output over HDMI, use a separate connection for
audio output.
To output signals in Deep Color, use an HDMI cable (High Speed HDMI
connect this receiver to a component or TV with the Deep Color feature.
Influence from a TV whose power is set to standby may cause the picture or sound not to
be produced or to be broken. In this case, press HDMI OUT and switch so that the HDMI
output to which that TV is connected is not selected.
No picture.
Try changing the Resolution setting (in
To use the HDMI OUT 3 terminal in the main zone, set the MAIN/HDZONE
Output Setting to MAIN
No sound, or sound suddenly
Check that the HDMI Audio setting is set to AMP
ceases.
If the component is a DVI device, use a separate connection for the audio.
If analog video is being output over HDMI, please use a separate connection for the
audio.
Check the audio output settings of the source component.
HDMI format digital audio transmissions require a longer time to be recognized. Due
to this, interruption in the audio may occur when switching between audio formats or
beginning playback.
Turning on/off the device connected to this unit's HDMI OUT terminal during playback,
or disconnecting/connecting the HDMI cable during playback, may cause noise or inter-
rupted audio.
Noisy or distorted picture.
Sometimes a video deck may output a noisy video signal (during scanning, for example),
or the video quality may just be poor (with some video game units, for example). The
picture quality may also depend on the settings, etc. of your display device. Switch off
the video converter and reconnect the source and display device using the same type of
connection (component or composite), then start playback again.
If the problem still persists when connecting your HDMI component directly to your
monitor, please consult the component or monitor manual or contact the manufacturer
for support.
HDCP ERROR shows in the display.
Check whether or not the connected component is compatible with HDCP. If it is not
compatible with HDCP, reconnect the source device using a different type of connection
(component or composite). Some components that are compatible with HDCP still cause
this message to be displayed, but so long as there is no problem with displaying video,
this is not a malfunction.
®
TM
/
Cable) to
Setting the Video options
on
page
76).
(page
104).
(Setting the Audio options
on
page
Symptom
Remedy
Synchronized operation not possible
Check the HDMI connections.
using Control with HDMI function.
The cable may be damaged.
Select ON for the Control Mode with HDMI setting (see
Turn the TV's power on before turning on this receiver's power.
Set the TV side Control with HDMI setting to on (see TV's operating instructions).
Connect the TV to the HDMI OUT 1 terminal and set the HDMI output to OUT 1. Then
turn on first the TV's power, then this receiver's power.
When HDZONE is set to ON, the
This is due to the HDMI connection specifications; it is not a malfunction. When play-
video resolution and number of
ing the same input in the main zone and HDZONE, video and audio signals that can be
audio channels for the main zone
output in common for all the devices connected to the HDMI OUT 1 and HDMI OUT 2
side changes.
(HDZONE) terminals are set.
HDZONE cannot be turned on.
Set Output Setting at MAIN/HDZONE to HDZONE
When the input source for the main
This is because the HDMI devices need to recognize each other again. This is not a
or HD zone is switched or when the
malfunction. If the picture is disturbed or not displayed, turn off the power of the devices
power of the respective zones is
in all the zones, then try again. Also try temporarily turning the Network Standby and
turned on and off, the audio or video
Standby Through settings OFF.
of the HDMI output terminal that is
not being operated is sometimes
interrupted.
Such menus as the HOME MENU as
Press HDMI OUT and switch the HDMI OUT 1/2 setting.
well as the on-screen display are not
displayed for HDMI OUT 1 or HDMI
OUT 2.
MHL
74).
Symptom
Remedy
When playing an MHL-compat-
The MHL device will not operate unless power is being supplied from this receiver. When
ible device connected to the
this receiver is in the Standby Through mode, power cannot be supplied due to reduced
HDMI 5/MHL terminal, the Standby
power consumption. Because of this, the MHL device will not operate. This is not a mal-
Through function does not work and
function.
the power turns off.
MHL-compatible device cannot be
Press MHL to set the remote control to the MHL control mode.
operated with the remote control.
AVNavigator
Symptom
Causes
AVNavigator cannot be
An error message may appear
installed.
if there are not enough system
resources available.
Installation of AVNavigator may fail
because of incompatibilities with
other applications.
112
FAQ
HDMI Setup
on
page
70).
(page
104).
Remedy
Restart the computer and start installing with no other
applications running.
Try the following (in given order):
1. If other applications are running on the computer, quit
those applications before installing.
2. If the problem persists, restart the computer and install
with no other applications running.
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