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Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
IMPORTANT:
system at the factory.
NOTE:
During Refresh, a list of removed traditional applications will be saved so that you have a
quick way to see what you might need to reinstall. See Help and Support for instructions on
reinstalling traditional applications. From the Start screen, type h, and then select Help and Support.
NOTE:
You may be prompted for your permission or password when using Refresh. See Help and
Support for more information. From the Start screen, type h, and then select Help and Support.
To start Refresh:
1.
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
2.
Click Settings.
3.
Click Change PC settings in the bottom-right corner of the screen, and then select General
from the PC settings screen.
4.
Under Refresh your PC without affecting your files, select Get started, and then follow the
on-screen instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove
personal information before you give away or recycle your computer. The process described in this
section provides a speedy, simple way to return the computer to its original state. This option
removes all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT:
back up any personal information you wish to retain.
You can initiate this option by using the
To use the
1.
Press
– or –
Press and hold
2.
Select Troubleshoot from the boot options menu.
3.
Select Reset your PC, and then follow the on-screen instructions.
To use the Start screen:
1.
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the
charms.
2.
Click Settings.
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Chapter 11 Backing up, restoring, and recovering
Refresh removes any traditional applications that were not originally installed on the
This option does not provide backups of your information. Before using this option,
f11
key:
f11
while the computer boots.
f11
as you press the power button.
f11
key or from the Start screen.
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