Performance; General Issues; Shared Perc 8 Card Has Yellow Exclamation Mark In Device Manager; Shared Perc 8 Card Not Seen In Device Manager - Dell PowerEdge VRTX User Manual

Performance

For optimal performance, it is advised that all virtual disks from a disk group be mapped to the same Virtual Adapter to
Server Slot.
NOTE: For more information on assigning Virtual Adapter to Server Slots, see the
Controller for Dell PowerEdge VRTX User's Guide at dell.com/esmmanuals.

General Issues

Shared PERC 8 Card Has Yellow Exclamation Mark In Device Manager

Issue: The device is displayed in Device Manager but has a yellow exclamation mark (!).
Corrective Reinstall the driver. For more information on reinstalling drivers, see the topic
Action: Installation. If reinstalling the driver does not resolve the yellow exclamation mark on the
Device Manager, perform a graceful shutdown of all server modules and power cycle the
chassis.

Shared PERC 8 Card Not Seen In Device Manager

Issue: The device does not appear in the Device Manager.
Corrective In the Dell Chassis Management Controller (CMC) application, verify if the Shared PERC 8 is
Action: correctly mapped to the desired server module. For more information on assigning Virtual
Adapters to Server Slots, see the
VRTX User's Guide at dell.com/esmmanuals.
If the Virtual Adapter to Server Slot mapping is correct and the device still does not appear in
the Device Manager, turn off the system and reseat the controller.

Physical Disk Issues

Physical Disk In Failed State

Issue: One of the physical disks in the disk array is in the failed state.
Corrective Update the Shared PERC cards to the latest firmware available on dell.com/support.
Action:

Unable to Rebuild A Fault Tolerant Virtual Disk

Issue: Cannot rebuild a fault tolerant virtual disk. For more information, see the alert log for virtual
disks.
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NOTE: Any changes made to Virtual Adapter to Server Slot mapping must be done when
the server modules are turned off.
Dell Chassis Management Controller for Dell PowerEdge
Dell Chassis Management
Driver