Panasonic KX-TG6841 Operating Instructions Manual

Panasonic KX-TG6841 Operating Instructions Manual

Digital cordless answering system
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Model shown is KX-TG6841.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Consulte "Guía Rápida Española", página 60.
For assistance, visit our Web site: http://www.panasonic.com/help for customers
in the U.S.A. or Puerto Rico.
Please register your product: http://www.panasonic.com/prodreg
Operating Instructions
Digital Cordless Answering System
KX-TG6841
Model No.
KX-TG6842
KX-TG6843
KX-TG6844
KX-TG6845
KX-TG6872
KX-TG6873

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Summary of Contents for Panasonic KX-TG6841

  • Page 1 Please read these operating instructions before using the unit and save them for future reference. Consulte “Guía Rápida Española”, página 60. For assistance, visit our Web site: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Please register your product: http://www.panasonic.com/prodreg...
  • Page 2: Table Of Contents

    Table of Contents Introduction Listening to messages using the handset ............42 Model composition ........3 Advanced new message alerting Accessory information ........3 features ............43 Important Information Remote operation ........44 For your safety ..........6 Answering system settings ......45 Important safety instructions ......7 Voice Mail Service For best performance ........7 Voice mail service ........47...
  • Page 3: Introduction

    Read the installation guide for more information on the key detector. Accessory information Supplied accessories Supplied handset qty. 1 unit 2 units 3 units 4 units 5 units Accessory item/ Accessory quantity Order number AC adaptor/ PNLV226Z For assistance, please visit http://www.panasonic.com/help...
  • Page 4 KX-TG6844 KX-TG6845 The desk stand/wall mounting adaptor comes attached to the base unit. The handset cover comes attached to the handset. n For KX-TG6872/KX-TG6873 Accessory item/Order number Quantity Key detector/KX-TGA20 CR coin cell lithium battery/CR2032 For assistance, please visit http://www.panasonic.com/help...
  • Page 5 This product can be purchased online. Please visit our Web site: http://www.panasonic.com/RangeExtender By registering the key detector (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key detector is attached.
  • Page 6: Important Information

    Confirm that equipment that could be sensitive to smoke has stopped emitting and contact external RF energy. the Panasonic Call Center at 1-800-211-PANA (1-800-211-7262). CAUTION R Unplug from power outlets and never touch the inside of the product if its casing has Installation and location been broken open.
  • Page 7: Important Safety Instructions

    Failure to follow these instructions may cause the batteries to swell or explode. Base unit location/avoiding noise Attention: The base unit and other compatible Panasonic units use radio waves to communicate with each other. R For maximum coverage and noise-free communications, place your base unit: –...
  • Page 8: Other Information

    ENERGY STAR guidelines for energy efficiency. ENERGY STAR is a U.S. registered mark. Other information CAUTION: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. For assistance, please visit http://www.panasonic.com/help...
  • Page 9: Specifications

    0 °C – 40 °C (32 °F – 104 °F), 20 % – 80 % relative air humidity (dry) Note: R Design and specifications are subject to change without notice. R The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/help...
  • Page 10: Getting Started

    R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. n Base unit R Confirm correct polarities ( R Use only the supplied Panasonic AC adaptor PNLV226. Press plug firmly. Hook “Click” Rechargeable Ni-MH ONLY “Click”...
  • Page 11: Note When Setting Up

    R The battery level may not be displayed For replacement, we recommend using the correctly after you replace the batteries. In Panasonic rechargeable batteries noted on this case, place the handset on the base page 5, 7. unit or charger and let it charge for at least...
  • Page 12: Controls

    – MEN REDIAL: View the redial list. – MCN CID (Caller ID): View the caller list. Base unit Speaker N (TALK) Headset jack Dial keypad (*: TONE) MZN (SP-PHONE: Speakerphone) Microphone Receiver Display MOFFN Charge contacts MFLASHNMCALL WAITN For assistance, please visit http://www.panasonic.com/help...
  • Page 13: Belt Clip

    N: Repeat/skip messages during playback. Ringer volume is off. (page 17) Silent mode is on. (page 32) Call sharing mode is off. (page 29) Alarm is on. (page 32) Handset number Battery level Blocked call (page 33) For assistance, please visit http://www.panasonic.com/help...
  • Page 14: Date And Time

    MbN: Select the desired setting. a n Symbol meaning: MSAVEN Example: MbN: “Off” Proceed with the operation for your unit. Press MCN or MDN to select the words in Handset: MOFFN quotations. Base unit: MEXITN For assistance, please visit http://www.panasonic.com/help...
  • Page 15 If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. “Tone”: For tone dial service. “Pulse”: For rotary/pulse dial service. Handset MMENUN#120 MbN: Select the desired setting. MSAVEN a MOFFN For assistance, please visit http://www.panasonic.com/help...
  • Page 16: Making/Answering Calls

    “Editing entries”, page 23. Adjusting the receiver or speaker volume Erasing a number in the redial list MEN REDIAL Handset / Base unit Press MDN or MCN repeatedly while talking. MbN: Select the desired phone number. a MERASEN For assistance, please visit http://www.panasonic.com/help...
  • Page 17: Answering Calls

    You can answer calls simply by lifting the handset off the base unit or charger. You do Handset not need to press M N. To turn this feature Press MMENUN during an outside call. on, see page 29. MbN: “Hold” a MSELECTN For assistance, please visit http://www.panasonic.com/help...
  • Page 18 PBX such as transferring necessary. an extension call, or accessing optional R When this feature is turned on, telephone services. displayed. Note: R To change the flash time, see page 29. For assistance, please visit http://www.panasonic.com/help...
  • Page 19: Power Back-Up Operation

    To join the conversation, press M N when the same telephone line jack using a Panasonic T-adaptor (page 5). the other unit is on an outside call. For assistance, please visit http://www.panasonic.com/help...
  • Page 20 “Making calls”, R Speakerphone is turned on. page 16. When you finish talking, press MOFFN. Note: R During a call with the handset placed on the base unit (power back-up mode), the call For assistance, please visit http://www.panasonic.com/help...
  • Page 21 In such case, try to call back. R The range of the base unit is limited during a power failure. Please use the handset close to the base unit. For assistance, please visit http://www.panasonic.com/help...
  • Page 22: Shared Phonebook

    9 groups. You can change the – names of groups assigned for phonebook entries (“Friends”, “Family”, etc.) and then search for phonebook entries by group. The group ringer tone feature is available for Caller ID subscribers (page 37). For assistance, please visit http://www.panasonic.com/help...
  • Page 23 R If there is no entry corresponding to Find the desired entry (page 23). the character you selected, the next MMENUN a MbN: “Erase” a MSELECTN entry is displayed. MbN: “Yes” a MSELECTN For assistance, please visit http://www.panasonic.com/help...
  • Page 24 Press MCALLN to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 17). For assistance, please visit http://www.panasonic.com/help...
  • Page 25: Speed Dial

    (1 to 9). a MMENUN MbN: “Edit” a MSELECTN Edit the name if necessary (16 characters max.; page 22). a MOKN Edit the phone number if necessary (24 digits max.). a MOKN MSELECTN a MOFFN For assistance, please visit http://www.panasonic.com/help...
  • Page 26: Programming

    Code Viewing the phonebook entry. #280 Main menu: “Caller list” Operation Code Viewing the caller list. #213 Main menu: “Answering device” Sub-menu 1 Sub-menu 2 Settings Code Play new msg. – – #323 (msg.: message) For assistance, please visit http://www.panasonic.com/help...
  • Page 27 Code Listening to voice mail messages. #330 Main menu: “Intercom” Operation Code Paging the desired unit. #274 Main menu: “Set date & time” Sub-menu 1 Sub-menu 2 Settings Code – – #101 Date and time For assistance, please visit http://www.panasonic.com/help...
  • Page 28 – 2: Add new device (for Registration – #6571 – Detector2) #6572 – 3: Add new #6573 device (for Detector3) #6574 – 4: Add new Deregistration – #6581 – device (for #6582 Detector4) #6583 #6584 For assistance, please visit http://www.panasonic.com/help...
  • Page 29 1: <On> 0: Off #194 Call sharing Registration Register handset – #130 – #131 Deregistration Power failure – 1: <Auto> 0: Off #152 Change Display 1: <English> #110 language 2: Español 1: <English> #112 Voice prompt 2: Español For assistance, please visit http://www.panasonic.com/help...
  • Page 30 On <Off> #162 – – #217 Call block <On> Off #173 First ring *1, *2 On <Off> #240 Block w/o num (Block calls without phone number) – Level 1–6 <3> #145 – LCD contrast (Display contrast) For assistance, please visit http://www.panasonic.com/help...
  • Page 31 *12 For models with supplied key detectors, the display shows “1: Detector1”. *13 If you register 2 or more key detectors. *14 If you have 2 or more key detectors. For assistance, please visit http://www.panasonic.com/help...
  • Page 32: Special Programming

    Silent mode R When the silent mode is set, displayed. Silent mode allows you to select a period of time during which the handset and/or base unit will not ring for outside calls. This feature For assistance, please visit http://www.panasonic.com/help...
  • Page 33 Base unit short time while the caller is being identified. If the phone number matches an entry in the MCIDN call block list, the unit emits no sound to the caller, and disconnects the call. For assistance, please visit http://www.panasonic.com/help...
  • Page 34 Base unit: MEXITN add, MCLEARN to erase. R When viewing, “Block w/o num” is displayed if the blocking incoming calls without phone number feature is turned on. To turn the feature off: MERASEN a MCN For assistance, please visit http://www.panasonic.com/help...
  • Page 35: Registering A Unit

    R When you purchase an additional handset, refer to the additional handset’s installation manual for registration. Deregistering a handset A handset can cancel its own registration to the base unit, or other handsets registered to For assistance, please visit http://www.panasonic.com/help...
  • Page 36: Caller Id Service

    – A handset is replaced on the base unit phonebook is announced. or charger. – Pressing MOFFN on a handset. – Pressing MEXITN on the base unit. For assistance, please visit http://www.panasonic.com/help...
  • Page 37: Caller List

    Press MCN to search from the most recent MCIDN call, or MDN to search from the oldest call. MbN: Select the desired entry. Proceed with the operation for your unit. Handset: – To call back, press M For assistance, please visit http://www.panasonic.com/help...
  • Page 38 MMENUN R Phone numbers from the 4 most recently MbN: “Save CID” a MSELECTN edited area codes are automatically edited. MbN: “Phonebook” a MSELECTN Continue from step 3, “Editing entries”, page 23. Base unit MCIDN For assistance, please visit http://www.panasonic.com/help...
  • Page 39 R If you stored caller information to the phonebook using the base unit, the entry is automatically assigned to group 1. R If you want to edit the caller name, you can do so using the handset (page 23). For assistance, please visit http://www.panasonic.com/help...
  • Page 40: Answering System

    Greeting message When the unit answers a call, a greeting message is played to callers. You can use either: – your own greeting message – a pre-recorded greeting message For assistance, please visit http://www.panasonic.com/help...
  • Page 41: Listening To Messages Using The Base Unit

    Press MZN during playback. R To edit the number before calling back, Playing back the greeting press MEDITN repeatedly until the phone message number is shown in the desired format (page 37). Handset MMENUN#303 To exit, press MOFFN. For assistance, please visit http://www.panasonic.com/help...
  • Page 42: Listening To Messages Using The Handset

    (page 37). a M playback) Enter the “Settings” menu Erasing all messages Play new messages MMENUN#325 Play all messages MbN: “Yes” a MSELECTN a MOFFN Play greeting message Record greeting message Turn answering system on MPAUSEN Pause message For assistance, please visit http://www.panasonic.com/help...
  • Page 43: Advanced New Message Alerting Features

    Edit the name if necessary (16 characters – If nobody answers within 1 minute, the max.; page 22). a MOKN unit will not retry the call. Edit the phone number if necessary (24 digits max.). a MOKN a MSELECTN a MOFFN For assistance, please visit http://www.panasonic.com/help...
  • Page 44: Remote Operation

    When the remote access code is set to “Activate”: Using the answering system Enter the remote access code remotely (page 44) during the announcement. Dial your phone number from a Press 4 to play the new message. touch-tone phone. For assistance, please visit http://www.panasonic.com/help...
  • Page 45: Answering System Settings

    Turn answering system off hang up without being charged for the call. Erase currently playing message Handset Erase all messages MMENUN#211 End remote operation MbN: Select the desired setting. a (or hang up) MSAVEN a MOFFN For assistance, please visit http://www.panasonic.com/help...
  • Page 46 Selecting “Greeting only” You can select “Greeting only” which sets the unit to announce a greeting message to callers but not record messages. Select “Greeting only” in step 2 on “Caller’s recording time”, page 46. For assistance, please visit http://www.panasonic.com/help...
  • Page 47: Voice Mail Service

    Contact your Turning VM tone detection on/off service provider/telephone company for the required pause time. The default setting is “On”. Handset MMENUN#332 MbN: Select the desired setting. a MSAVEN a MOFFN For assistance, please visit http://www.panasonic.com/help...
  • Page 48 R If the handset and base unit still indicate there are new messages even after you have listened to all new messages, turn it off by pressing and holding # until the handset or base unit beeps. For assistance, please visit http://www.panasonic.com/help...
  • Page 49: Intercom/Locator

    Answering an intercom call Press MOFFN. R The outside call is being routed to the Handset destination unit. To establish a conference call: Press M N to answer the page. MMENUN a MbN: “Conf.” a MSELECTN For assistance, please visit http://www.panasonic.com/help...
  • Page 50 R To put the outside call on hold, press MHOLDN. To resume the conference, press MCONFN. Answering a transferred call Handset Press M N to answer the page. Base unit Press MZN to answer the page. For assistance, please visit http://www.panasonic.com/help...
  • Page 51: Useful Information

    Wall phone plate wall mounting adaptor. 102 mm 83 mm C Connect the AC adaptor cord and (4 inches) inches) telephone line cord. Hook Charger Drive the screws (not supplied) into the wall. 27.2 mm inches) Screws For assistance, please visit http://www.panasonic.com/help...
  • Page 52: Error Messages

    ID service, this message will not be displayed. Use rechargeable battery. R A wrong type of battery such as Alkaline or Manganese was inserted. Use only the rechargeable Ni-MH batteries noted on page 5, 7. For assistance, please visit http://www.panasonic.com/help...
  • Page 53: Troubleshooting

    Cancel unused handset registrations from the base unit (page 35). Battery recharge Problem Cause/solution R Battery charge is low. Fully charge the batteries (page 10). The handset beeps and/or flashes. For assistance, please visit http://www.panasonic.com/help...
  • Page 54 R Silent mode is turned on. Turn it off (page 32). I cannot make a call. R The dialing mode may be set incorrectly. Change the setting (page 15). I cannot make long distance R Make sure that you have long distance service. calls. For assistance, please visit http://www.panasonic.com/help...
  • Page 55 Edit the phone number with another pattern (page 37). Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 28). For assistance, please visit http://www.panasonic.com/help...
  • Page 56 Insert the batteries and charge fully before use. If the unit does not work properly, contact an authorized service center. Caution: R To avoid permanent damage, do not use a microwave oven to speed up the drying process. For assistance, please visit http://www.panasonic.com/help...
  • Page 57: Fcc And Other Information

    (if But if advance notice isn't practical, the applicable) when using this phone. Consult telephone company will notify the customer with your audiologist or Hearing Aid as soon as possible. Also, you will be For assistance, please visit http://www.panasonic.com/help...
  • Page 58 If this equipment does cause units. harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is For assistance, please visit http://www.panasonic.com/help...
  • Page 59 Useful Information Compliance with TIA-1083 standard: Telephone handsets identified with this logo have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. Compatible with Hearing Aid T-Coil TIA-1083 For assistance, please visit http://www.panasonic.com/help...
  • Page 60: Guía Rápida Española

    Guía Rápida Española Guía Rápida Española Instalación Unidad base LUse solo el adaptador de corriente Panasonic PNLV226 incluido. Oprima firmemente el contacto. “Clic” Gancho “Clic” Correcto Incorrecto A la toma de teléfono de línea única (RJ11C) A la toma Filtro DSL/ADSL* de corriente *Se requiere un filtro DSL/ADSL (no incluido) si tiene servicio de DSL/ADSL.
  • Page 61 Idioma de la pantalla (Auricular/Unidad base) {MENU}(11) s {r}: “Español” s {GUARDA} Continúe operando su unidad. Auricular: {OFF} Unidad base: {EXIT} Idioma de la guía de voz (Auricular) {MENU}(112 s {r}: “Español” s {GUARDA} s {OFF} Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
  • Page 62 {r}: Seleccione el grupo deseado. s {SELEC.} 2 veces s {OFF} Para hacer llamadas Continúe operando su unidad. Auricular: {<} C (Auricular/Unidad base) Unidad base: {C} {r}: Seleccione la entrada deseada. Continúe operando su unidad. Auricular: {C} Unidad base: {s} Para obtener ayuda, visite http://www.panasonic.com/help (solo en inglés)
  • Page 63 L Si ocurre el mismo problema aunque el auricular se encuentre enseguida de la unidad base, llame a soporte al cliente de Panasonic al 1-800-211-PANA (1-800-211-7262). L Sí, puede añadir hasta 6 auriculares (incluyendo los que se venden ¿Es posible añadir otro auricular...
  • Page 64: Appendix

    TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com...
  • Page 65: Warranty (For United States And Puerto Rico)

    If your product does not work properly because of a defect in materials or workmanship, Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“Limited Warranty period”), at its option either (a) repair your product with new or...
  • Page 66 L Send the unit to Panasonic Exchange Center, prepaid and adequately insured. L Do not send your unit to Panasonic Corporation of North America listed on the back cover or to executive or regional sales offices. These locations do not repair consumer products.
  • Page 67: Index

    Index Handset Deregistration: 35 Index Locator: 49 Name: 33 4-way conference: 19 Registration: 35 Additional handset: 35 Hold: 17 Alarm: 32 Intercom: 49 Answering calls: 17 Key detector: 28, 30 Answering system Key tone: 29 Call screening: 40 Line mode: 29 Erasing messages: 41, 42, 45 Greeting message: 40 Making calls: 16...
  • Page 68 Date of purchase (found on the bottom of the base unit) Name and address of dealer Attach your purchase receipt here. One Panasonic Way, Secaucus, New Jersey 07094 © Panasonic System Networks Co., Ltd. 2012 Printed in China *PNQX5760ZA* *PNQX5760ZA*...

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