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Simple, straightforward support for technical and operational queries is available from our
online support service on the Internet:
www.my-siemens.com/customercare
You are given 24 hour support on all aspects of our products. Here you will find an interac-
tive fault-finding system, a compilation of the most frequently asked questions and answers,
plus user guides and current software updates to download.
You will also find the most frequently asked questions and answers in the chapter entitled
"Questions & Answers" in this user guide, p. 118.
Alternatively please contact one of our customer care centres.
When calling, please have ready your receipt, the phone identity number (IMEI, to display,
*
press
# 0 6 #), the software version (to display, press
ble, your Siemens Service customer number.
Qualified Siemens employees are waiting to offer you expert information about our products
and installation.
In some countries repair and replace services are impossible where the products are not
sold through our authorised dealers.
If repair work is necessary or you have a claim under warranty or guaranteeyou will receive
rapid, reliable assistance from our Service Centres:
Abu Dhabi .........................................0 26 42 38 00
Argentina .....................................0 80 08 88 98 78
Australia..........................................13 00 66 53 66
Austria.............................................05 17 07 50 04
Bahrain .....................................................40 42 34
Bangladesh.......................................0 17 52 74 47
Belgium.............................................0 78 15 22 21
Bolivia ...............................................0 21 21 41 14
Bosnia Herzegovina..........................0 33 27 66 49
Brazil............................................0 80 07 07 12 48
Brunei ..................................................02 43 08 01
Bulgaria................................................02 73 94 88
Cambodia ............................................12 80 05 00
Canada ........................................1 88 87 77 02 11
China ...........................................0 21 50 31 81 49
Croatia ..............................................0 16 10 53 81
Czech Republic...............................02 33 03 27 27
Denmark ..............................................35 25 86 00
Dubai ................................................0 43 96 64 33
Egypt.................................................0 23 33 41 11
Estonia.................................................06 30 47 97
Finland............................................09 22 94 37 00
* 0.12 euros/minute

Customer care

France.............................................01 56 38 42 00
Germany *....................................0 18 05 33 32 26
Greece .........................................0 80 11 11 11 16
Hong Kong...........................................28 61 11 18
Hungary ..........................................06 14 71 24 44
Iceland ...................................................5 11 30 00
India .........................................01 13 73 85 89 - 98
Indonesia .....................................0 21 46 82 60 81
Ireland.............................................18 50 77 72 77
Italy .................................................02 66 76 44 00
Ivory Coast...........................................21 35 02 35
Jordan...............................................0 64 39 86 42
Kenya.....................................................2 72 37 17
Kuwait ....................................................2 45 41 78
Latvia .....................................................7 50 11 18
Lebanon...............................................01 44 30 43
Libya ...............................................02 13 50 28 82
Lithuania ...........................................8 52 74 20 10
Luxembourg........................................ 43 84 33 99
Macedonia ...........................................02 13 14 84
Malaysia..........................................03 21 63 11 18
Malta .....................................00 35 32 14 94 06 32
Mauritius ................................................2 11 62 13
*
# 0 6 #, then §Info§) and, if applica-
121

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