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When an error message appears, or you believe the unit is suffering from a malfunction,
refer to the "TROUBLESHOOTING" guide for assistance. Before contacting your point of
purchase in relation to a problem, refer to the guide below for a possible remedy.
Error message
Unable to Copy,
Out of xxxxx Ink
Load paper; press
Start to resume
Unable to Copy,
Missing xxxxx ink
Unable to Copy,
Missing print head
Unable to Copy,
Incompatible ink
Shipping Lock is on;
Unlock to operate
Cover open; press
tab to remove ink
Clear paper jam
Start to resume
Reset paper knob
Start to resume
Adjust paper knob
for thicker paper
Reset paper knob
for normal paper
Poster not
From Bypass
System error
Refer to user guide
Pull out power plug.
Remove paper jam.
CANCELLING AN ERROR MESSAGE
If the ERROR indicator lights, or an error message appears in the display panel, after
dealing with the cause of the problem, press the "CLEAR/STOP" button (
button (
). For more information on the possible cause of an error, refer to "IDENTIFYING
UNIT PROBLEMS". (See the next page)
60
TROUBLESHOOTING
The displayed ink tank is out of ink. Change the displayed ink tank.
(The ink colour that is empty is indicated on xxxxx.)
The unit is out of paper. Load appropriate paper.
The displayed ink tank is not attached correctly. Attach the ink
tank correctly. (The ink colour that is not attached correctly is
indicated on xxxxx.)
The print head is not set correctly. Reset the print head.
The unit is unable to copy as the ink tank inserted is not
compatible. Use SHARP ink tanks only.
The lock of the scan head is not released.
Close the front cover.
A paper jam has occurred. Remove the jammed paper.
The Paper knob is not set correctly. For Cardstock paper set to
(
),and for all other types of paper, set to (
The "Poster" setting is unavailable with the bypass tray. Load
paper into the paper tray, and set the "Poster" setting.
Unplug the power cord from the outlet and plug again after a few
xxxx
seconds. If this message still appears, stop using the unit and
contact your point of purchase or the nearest service support centre.
Unplug the power cord from the outlet, remove all the jammed
paper and then plug the power cord.
Problem and solution
Page
Page 50
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Page 12
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Page 9
Page 15
Page 62
Page 20
).
Page 35
Page 62
) or "START"
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