This chapter lists some problems you might encounter while using your phone. Some
problems require you to call your service provider, but most are easy to correct yourself.
Codes do not
cannot be set
Calls not available
Phone cannot be
There is no SIM card in
the phone or it is inserted
Weak Signal outside of GSM
Operator applied new
To change a security code,
you will need to confirm
the new code by entering
The two codes you have
entered do not match.
Not supported by service
provider or registration
New SIM card inserted
Prepaid Charge limit
On/Off key pressed long
Battery is not charged
Battery contacts are dirty
Possible Corrective Measures
Make sure that the SIM card is correctly
Move towards a window or into an open area.
Check the network operator coverage map.
Check if the SIM card is older than 6~12
If so, change your SIM at your network
provider's nearest branch.
The default code is . If you forget the
code, contact your service provider.
Contact your service provider.
New network not authorised.
Check for new restrictions.
Contact service provider or reset limit with
Press the On/Off key down for at least two
Keep charger attached for longer. Clean the
Take out the battery and insert again.